Zhuang Jia Zhuang Hot Spring Resort

The hotel is new and clean, but the facilities are too few. There are less than 20 pools in total and they are not fully opened. The place is too small and the water park is too small. It needs to be improved.

First of all, I consider myself not a picky customer, but this experience is really hard to compliment, so I must state it objectively, as follows: 1. I booked on Ctrip and had the right to upgrade my room type for free. However, I went to the merchant and said I could upgrade but I had to pay extra. I was so drunk... Is this called an upgrade? The merchant argued that the upgrade was to the same room type and not to include a private hot spring bath. Well, that's up to you. But Ctrip clearly stated that check-out was at 2 p.m., but the merchant denied it, saying that there was no such thing and everyone had to check out at 12 p.m. It can be seen that merchants rely on Ctrip to attract customers but do not abide by the rights promised by Ctrip. Let’s judge for ourselves... 2. I booked a deluxe twin room because it had a small balcony. It turned out that the room I was given did not have a small balcony, but it was in the photos on the booking page. Some rooms of this type have balconies and some do not. Please book. Pay attention when doing so. 3. The room is decorated with this kind of wooden strips, and the smell is extremely strong! It was very uncomfortable to stay there for a long time, and I didn't sleep well all night because of the heavy smell. Please choose carefully! 4. There are not many hot spring pools, and there are only about 6 pools with water... most of the others are empty! 5. There are few breakfast varieties and the buns are smelly! 6. If you place a reservation with Ctrip, an additional deposit will be charged! advantage: 1. If you book on Ctrip, you can cancel for free on the day of check-in. 2. The young man and uncle who serve at the hot spring have very good attitudes. In short, the price of this hot spring hotel is not much different from the 5-star hotel next door, but the experience is really bad! I thought I'd forget it, I've already spent it anyway and I won't come back again. However, due to my inexplicable sense of justice and public responsibility, I still feel it is necessary to share these experiences with my fellow travelers. I hope my friends will be more cautious when choosing! The above are objective statements, and there are no malicious comments. They are obvious to all. If the merchant sees it, it is your choice whether you want to improve it or not...

性價比很高的酒店。我們預訂了週末入住沒加收差價，還可以泡温泉，前台的小姐姐很熱情，幫忙辦了延遲退房服務，特別棒！餐廳服務也很好。房間乾淨整潔，很舒服。是個不錯的休閑度假地方。

跟朋友一起帶娃來小聚放鬆一下。小朋友們在水上樂園玩得很嗨。房間應該新裝修過，乾淨舒適。最重要是性價比很高，空氣也很好。小朋友們都説還想再來。

性價比高，環境不錯，有機會下次再來這一家。

環境很不錯，第一次過來這邊，服務很好，還有ktv跟麻將房，圍爐煮茶，很適合喜歡安靜的一幫朋友聚聚，聽説夏天會有溯溪玩，可以帶小孩再來玩。