Safestay London Kensington Holland Park

Safestay London Kensington Holland Park Reviews

Safestay London Kensington Holland Park

Holland Walk, Kensington and Chelsea, London, United KingdomView Hotel Details
Safestay London Kensington Holland Park
Safestay London Kensington Holland ParkSafestay London Kensington Holland ParkSafestay London Kensington Holland Park
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Safestay London Kensington Holland Park Guest Reviews

4.2/5
Very Good
58 review
Verified reviews
Location4.4
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(58)
Positive reviews(51)
Reviews with photos/video(21)
Awesome stay(7)
Great location(6)
Negative reviews(7)
madalinamaria10
Bed In 12 Bed Mixed Dormitory Shared Bathroom
Stayed in Feb 2025
Solo travelers
6 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Great place to stay by yourself in London.
Guest User
Bed In 6-Bed Female Dormitory Ensuite
Stayed in Apr 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on May 25, 2024
The demographic of people that stay here is a bit older. The walk through the park from the bus stop to get to the hostel is a bit inconvenient, especially while lugging bags and being tired. The site itself is nice. The bathrooms were nice and clean with sufficient water pressure. The photo is the view from my 6 bed all female room on the top floor. The stairs were not fun, but you do not often get a rooftop patio. My roommates were not my favorite, as I had a very loud snoring woman in my room that argued with me as I was checking out. I complained to management but my stay had ended so there was nothing to do about it. At the least it would’ve been nice to NOT have to pay £1.50 for the earplugs I bought.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,SaraReception
Backpackers666
Bed In 18 Bed Mixed Dormitory Shared Bathroom
Stayed in May 2024
Travel with friends
4 review
2.7/5
Posted on Jun 8, 2024
So far everything is okay, just the reception customer service got a bit rude.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,SaraReception
Guest User
Bed In 6-Bed Female Dormitory Ensuite
Stayed in Sep 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Nov 27, 2024
My favorite part is they have good lobby to sit and work! Unfortunately, I booked wrong room accidently otherwise I liked this place. Particularly, I was working in their lobby and it was good enough for me to work!
Guest User
Bed In 18 Bed Mixed Dormitory Shared Bathroom
Stayed in Jul 2024
Solo travelers
9 review
2.0/5
Posted on Aug 16, 2024
Fine stay, although the room was not an en-suite as advertised. Good location with public transport and nice parks.
Response from Property: Dear Guest, Thank you so much for your review of our hostel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, SaraReception
Guest User
Bed In 18 Bed Mixed Dormitory Shared Bathroom
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 20, 2024
No towel, but other than that a great place, bed is already made and the building and facilities are great
Response from Property: Dear Guest, Thank you so much for your feedback regarding your recent stay with us. We are delighted you enjoyed your stay and hope to see you again shortly. Sincerely, Zenildo MarquesDuty Manager Safestay Holland Park
Guest User
Bed In 6-Bed Female Dormitory Ensuite
Stayed in Mar 2024
Solo travelers
4 review
3.5/5
Posted on Apr 22, 2024
The direction to the hotel is not clear and up the hill and with not clear signs, can easily be missed. I kept calling the reception, but no one answered and there were 2 people on shift when I arrived, they just decided not to answer the call. I called on Sunday morning of April 14, 2024. The seems okay and well organised, just that the bathroom and toilet can be separated.
Response from Property: Dear Guest, Thank you so much for your feedback regarding your recent stay with us. We are delighted you enjoyed your stay and hope to see you again shortly. Sincerely, Zenildo MarquesDuty Manager Safestay Holland Park
Lucas Hongkongensis
Bed In 12-Bed Mixed Dormitory Ensuite
Stayed in Nov 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Jan 2, 2025
It is located in a very quiet park.
LWANGA VINCENT
Bed In 18 Bed Mixed Dormitory Shared Bathroom
Stayed in Jun 2024
Business travelers
16 review
3.0/5
Posted on Jul 21, 2024
yaaa always good for travellers to sleep in there
Response from Property: Dear Guest, Thank you so much for your review of our hostel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, SaraReception
SHIVKARAN
Bed In 18 Bed Mixed Dormitory Shared Bathroom
Stayed in May 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jun 23, 2024
Its good to stay near by City Excellent location
Response from Property: Dear Guest, Thank you so much for your review of our hostel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, SaraReception
@TheOtta
Bed In 18 Bed Mixed Dormitory Shared Bathroom
Stayed in Apr 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Loved it all , thank t You
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,AndresaReception
Guest User
Bed In 18 Bed Mixed Dormitory Shared Bathroom
Stayed in Apr 2024
Other
5 review
5.0/5
Outstanding
Posted on May 17, 2024
Good clean affordable
Response from Property: Dear Guest, Thank you so much for your feedback regarding your recent stay with us. We are delighted you enjoyed your stay and hope to see you again shortly. Sincerely, Zenildo MarquesDuty Manager Safestay Holland Park
Winson
Bed In 18 Bed Mixed Dormitory Shared Bathroom
Stayed in May 2024
Couples
18 review
1.0/5
Posted on Jun 8, 2024
staff is rude...
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,SaraReception
Guest User
Bed in 18 Beds Mixed Dormitory with Ensuite
Stayed in Mar 2022
Travel with friends
122 review
4.2/5
Very Good
Posted on Apr 29, 2022
Reception kept my Id and returned it to me two days after, good attitude Comprehensive recommendation Great common area I will stay here again
Response from Property: Dear Guest, Thank you so much for your feedback regarding your recent stay with us. We are delighted you enjoyed your stay and hope to see you again shortly. Sincerely, Zenildo MarquesDuty Manager Safestay Holland Park
Misun
Bed in 9 Beds Female Dormitory
Stayed in Mar 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 11, 2022
good. nice. good. nice.