Teergonglvchan
January 9, 2025
Zhuxi Valley is well-known, so I came to experience it. As a long-term fan of Hantian, I will use this as a comparison reference.
Hotel environment and facilities: Zhuxi Valley and Hantian have their own advantages in hotel environment and scenery; Hantian's infinity pool is in the hot spring, which is inconvenient to enter and exit. Zhuxi Valley's infinity pool is on the top of the hotel mountain, which is more private. Hot spring water is injected into the pool all day long. The normal temperature is 26-28 degrees. You can still swim in winter. It's awesome! Hotel room facilities Zhuxi Valley is also obviously better than Hantian Yangxin Valley. The room is large and bright. The details in the room show the quality. There is a private bath in the house. Yangxin Valley is not as good, but it is worse than Meijie. The private bath is of high standard, with a granite pool, two baths of flowers and Chinese medicine, and rose bath salt. After the bath, there is a faint fragrance left, which is really unique. It is recommended that the gym can open half an hour earlier. It will open at 8:30. Guests can run and take a bath and then rush to the breakfast that ends at 10 o'clock. Some of them are too late.
Service quality: Hantian service has always been very good, whether in hotels or public hot springs; Zhuxi Valley service is also great, the housekeeper team is very strong, and the image, temperament and language are excellent. Our exclusive housekeeper Kong Nan always takes the needs of guests as the main purpose and is perfect. The most valuable thing is that I feel that the housekeeper is by my side at any time. Any housekeeper feels that the feedback from the guests is timely and actively responded, and has a strong sense of service. In terms of hotel service, the housekeeper team of Zhuxi Valley is better than the housekeeper of Hantian Yangxin Valley. But the service of Yushui Hot Spring is completely bad. I stayed for two nights and went there twice, and I deeply felt that the service was not in place. There were also unpleasant complaints during the period. The service aunts in the women's dressing room are more like bathrobe rental salesmen. They didn't respond when asked about the hair dryer, and pointed when asked about tea. When it touched my guests' vital interests for the second time, I couldn't stand it. The malicious salesmanship under the premise of damaging the interests of guests and enterprises is unbearable for guests. The service training awareness of Yushui Hot Spring needs to be strengthened. During the bathing, only the staff here in the red tea pool took the initiative to ask for tea and put slippers. During the bathing process, I often couldn't find my slippers.
Food and Beverage: The main reason why Hantian has always attracted me is its food and beverage. Zhuxi Valley's food and beverage is also great, whether it is breakfast, afternoon tea, or dinner. B meal is better than A meal, and I would like to try C meal if I have the chance. I have a small suggestion for afternoon tea. There are too many mousse cakes, which will be a bit greasy. Special praise for breakfast. The hotel still produces high-standard five-star hotels in the off-season, which is really remarkable, and it also shows the sincerity of making quality with heart.
Hotel value-added services: Zhuxi Valley's value-added projects are real, the hotel is not stingy, there are all kinds of drinks, and there are a lot of fruits. I am very satisfied with the travel photography service. The photographer is very patient to guide the movements, and the photos are beautiful. I also played the Eight-Section Brocade in the morning, which is good👍
Overall evaluation Zhuxi Valley is the best high-end hot spring resort hotel in Jiangsu, Zhejiang and Shanghai (except Yushui Hot Spring). I can't bear to deduct points. I hope to continue to work hard.
Original TextTranslation provided by Google