Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.9
Amenities6.9
Service7.8
Cleanliness7.4
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All reviews(120)
Positive reviews(14)
Reviews with photos/video(7)
Awesome stay(9)
Awesome rooms(9)
Great service(9)
Great location(6)
Too noisy(4)
Negative reviews(6)
Tara wills
Luxury Double Room, Accessible
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Aug 6, 2025
We can’t tell you how much we loved this hotel and staff, if your used to quiet hotels this isnt for you but we have kids that sleep through hurricanes 🤣 we didn’t mind the noise.
The staff were so amazing, helpful and friendly that we can’t wait to go back. We was upgraded immediately because of our 2 children and the room we had was amazing and big. We can’t thank the staff enough for all there help with places to go and things to do, and also just the chat when we returned from days out, we loved it so much we booked an extra day…..thank you to Pete and all the staff for an amazing stay, if you want normal don’t go here but if your like us and love the unusual and amazing art work this hotel has to offer this is up your street like ours 👍🏻 thank you again and we will see you all soon xx
Guest User
Luxury Double Room, Accessible
Stayed in May 2025
Traveling with friends
1 review
5.5/10
Posted on Jun 25, 2025
The room done the job for what it was but I wouldn’t dare walk on the floor without socks on. Towel just sprawled on the side in the bathroom and there was no amenities at all not even soap. The fridge didn’t work which wasn’t the end of the world. The bed was comfy but there was specs of grit in the bed. The service from the staff was good The bathroom was also disgusting
Guest User
Luxury Double Room, Accessible
Stayed in May 2025
Family
1 review
4.0/10
Posted on Jun 8, 2025
This hotel looks more like a ******* the fridge don’t work bath room absolutely appalling
Guest User
Luxury Double Room, Accessible
Stayed in Jan 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Feb 10, 2025
Fantastic location, super friendly and welcoming staff. Amazing value for money and really cool themed rooms!
Sara Gail
Luxury Double Room
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 23, 2025
Superb stay the staff were super friendly and helpful as we had been let down at another hotel and arrived in Liverpool with no place to stay
Guest User
Luxury Double Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 19, 2025
Excellent hotel. Room was massive and clean. Jacuzzi in bathroom was great too.
Peter 30
Luxury Double Room
Stayed in Feb 2025
Traveling with friends
5 review
3.5/10
Posted on Mar 11, 2025
Bathroom taps come off the door handles come off and the noise from the club below was crazy
Guest User
Luxury Double Room
Stayed in Dec 2024
Traveling with friends
1 review
6.0/10
Posted on Feb 3, 2025
Hotel in the city center with friendly staff. We had a spacious room with comfortable beds. Good to know that there is a nightclub in the building (open until 05 am) and during our stay, there were one or several other guests that played loud music from more or less 03 to 06 am. The hotel is great if you are there for a late party night, not so much if you appreciate a good nights sleep.
Monika Rybak
Luxury Double Room, Accessible
Stayed in Sep 2024
Other
2 review
5.5/10
Posted on Oct 27, 2024
Hotel is located near main nightlife attractions , near restaurants and bars , however pictures online are nothing like hotel in real life. Hotel needs proper lick of paint feels old and dirty . It’s very noisy at night , floors are squeaky and our bathroom had only warm water not hot and taps didn’t work correctly. Fridge was so noisy that I couldn’t sleep at night . Overall I wouldn’t book that place again. Room was big , that was the only positive bonus of the stay . Staff was polite and they allowed us to keep luggage in storage while we were waiting for check in, but we couldn’t use toilet as there was apparently no toilets at the reception. You need to pay also high holding deposit of £100 before you check in. We got one hotel room card between us 3, and if you loose your card you need to pay £25 . This place is maybe good for hen parties , for one night stay only where you are not in hotel for long. Check out is at 11am , so that’s also kind of standard in Liverpool as check in is late also only 15:00pm . Overall we loved Liverpool, nice people but hotel not so much .
Anonymous User
Luxury Double Room
Stayed in Mar 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 25, 2024
Really nice big room! Bit noisy around night with the club just below us but very nice!
Leung
Suite with SPA Bath-Non-Smoking
Stayed in Jul 2024
Family
3 review
5.5/10
Posted on Sep 2, 2024
No doubt that the location was perfect and the receptionist was really kind and helpful but the room was not nice to stay at. Bed cover had stains on, no ventilation in toilet, really dark room, room was not clean, etc… and most importantly, the hotel is above bars and club, the room was not soundproof at all even with windows closed. For easy sleepers, this would be fine but if not I would not recommend.
Guest User
Luxury Accessible
Stayed in Jun 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 16, 2024
Great trip to this hotel. Staff were super friendly and even upgraded us for free to a massive room. Would highly recommend staying here again.
Guest User
Luxury Double Room, Accessible
Stayed in Apr 2024
Couple
1 review
10/10
Outstanding
Posted on May 28, 2024
Another great stay in a very quirky hotel. Reception staff were friendly and welcoming. We enjoyed our stay at the Arthouse and will definitely be back soon.
Caitlin
Luxury Double Room
Stayed in Apr 2024
Other
1 review
5.0/10
Posted on May 26, 2024
When we first got there, the staff were lovely, the TV in our room had been broken by the previous people (they were very apologetic) they gave us a speaker to use instead. I got in the bath before heading out but there was rose petals off the previous people that was in before us (three, so defo not there on purpose) The thing that made this hotel unsleepable was the noise from the clubs surrounding it. I didn’t realise this was located right next to the night life of Liverpool! The room was bouncing with music from clubs until 4am. I managed to get to sleep about 1:30am after tossing and turning. But then at 2:50am a group of girls came in and started banging on our door and wouldn’t stop laughing and carrying on. We got back to sleep but then again at 3:30am they knocked on our door again. Then when we woke up to have our coffee in the morning, I had to clean the kettle out as it had some weird stuff in it. Don’t know what it was but it was very powdery.
If you just want a hotel to get some sleep in then don’t come to this hotel.
I want to add, the service off the front of house staff were lovely. It is just a shame about the other things.
Guest User
Luxury Double Room, Accessible
Stayed in Mar 2024
Couple
1 review
10/10
Outstanding
Posted on Apr 20, 2024
Fab hotel right in the heart of liverpool night life staff on front desk was very helpful will definetley be returning