InterContinental Lijiang Ancient Town Resort Guest Reviews
4.8/5
Excellent
6514 review
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Location4.9
Amenities4.8
Service4.8
Cleanliness4.8
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Negative reviews(60)
Jeremy L.
1 King Bed Classic
Stayed in Feb 2025
Couples
7 review
5.0/5
Outstanding
Posted on Mar 10, 2025
Beautiful resort as expected from an international brand from Intercontinental Hotels. The breakfast buffet was amazing! Superb choices and variety!
Response from Property: 尊敬的賓客,感謝您將麗江和府洲際度假酒店作為您的出行之選,我們很高興您在此收穫了一次滿意舒適的住店體驗。悉心所隨,我們始終秉承洲際酒店集團真正的待客之道,從每一個賓客入住細節開始,帶來專業的品質服務,為賓客打造引人入住的驚喜體驗。“洲際行家主廚”帶來還原食物本真的味覺享受,以高原特有生態食材結合多樣的烹飪手法,炮製美饌佳餚。不論是時光吧的精緻下午茶,還是延續滇西少數民族傳統的滇味美食,我們不斷引領新穎而又不失傳統,簡約而又不失品質的飲食文化。酒店提供多種個性化的服務,引領賓客在麗江“遇見您的洲際人生”。期待您未來造訪麗江之時,能夠再次選擇麗江和府洲際度假酒店,際遇更多美好!祝您生活愉快!駐店經理 楊趙彬
Guest User
1 King Bed Classic
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 21, 2025
The hotel is right in the middle of the old town with exits right onto the city. Service is impeccable, from housekeeping, restaurant to reception. We were lucky to interact with the manager Miya at check in and she was key to an amazing stay. Went above and beyond to book us dinner, spa appointments and make sure all our needs were met. She even arranged a cake delivered to my room for my birthday. So nice and thoughtful! Couldn’t recommend enough!
Response from Property: 尊敬的賓客,感謝您選擇入住麗江和府洲際度假酒店,並從各方面及服務給予酒店好評。酒店位於世界文化遺產麗江大研古城南門,地理位置優越且便利,賓客步行片刻便可漫步至大研古城中心四方街。酒店巧妙融合了納西民居特色和現代裝飾工藝,為賓客呈現獨特的目的地文化。酒店內的園林雅緻靜怡,四季都幻化着不同的風景。您可以在園區渡步,享受麗江温暖的陽光,或者偏安一隅在大堂吧欣賞玉龍雪山的壯美,邂逅咖啡裏的蜜糖。悉心所隨,我們始終秉承洲際酒店集團真正的待客之道,從每一個賓客入住細節開始,帶來專業的品質服務,為賓客打造引人入住的驚喜體驗。很高興酒店員工Miya的服務得到了您認可,我們感到非常的榮幸,您的褒獎也是我們不斷前進的動力,我們將不斷保持和進步,為每一位遠道而來的賓客奉上高品質的全方位服務。再次感謝您的好評,期待您能再次選擇入住麗江和府洲際度假酒店!總經理 陳鵬
Leung
1 King Bed Classic
Stayed in Dec 2024
Couples
21 review
4.7/5
Amazing
Posted on Jan 11, 2025
Excellent location with direct access to Lijiang old town. The hotel is designed like an old village with little walk paths and plants…very good atmosphere. Fantastic view on Jade Dragon Mountain from Lobby & Restaurant terrace! Staff are amazingly attentive and proactive (especially Julie from Front Desk) Breakfast buffet was excellent with many varieties & proper seating capacity.
Response from Property: Dear guests, thank you for choosing to stay at Intercontinental Lijiang Ancient Town Resort and taking the time to share your unforgettable experience. The hotel is located in the south gate of Lijiang Dayan Ancient City, close to the bustling, secluded, excellent geographical location is also one of the reasons why most guests choose us. The garden style design of the hotel is antique, and the courtyard architecture of the Naxi ethnic group is cleverly integrated with the ancient city, creating a "city within a city" experience for guests. The ancient city can be easily accessed from the north gate of the hotel. The hotel brings intimate service to the guests in the service, adhering to the intercontinental Hotels Group's "true hospitality", we strive to create your "extraordinary" surprise experience for guests; Thank you again for your 5 points, we are very honored to receive your satisfaction with all aspects of the hotel service. Look forward to your next trip, once again to provide you with a more surprising stay experience, I wish you a happy life! General manager Mr. Jason Chen
Guest User
2 Twin Beds Classic
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 9, 2025
This hotel was absolutely beautiful. The location is ideal for anyone looking to explore Lijiang Ancient City since it’s nestled right inside of it with a gated entrance leading to the city itself. The staff are all incredibly accommodating and offered to drive us anywhere we wanted to go to on the property no matter where we were, and even helped drive and carry our luggage to our rooms. The breakfast had a very vast selection, with some favorites being the small pot rice noodles (小锅米线) and the congee. The rooms were clean and spacious, while the beds were very comfortable as well.
Response from Property: Dear guest, thank you for choosing InterContinental Lijiang Ancient Town Resort as your preferred travel destination. We are delighted to hear that you have had a satisfying and comfortable stay with us. With utmost care, we consistently uphold the true essence of hospitality at Intercontinental Hotels Group. From the moment of check-in, our dedicated team ensures professional quality service and strives to create an exceptional experience for every guest. We are truly honored by your recognition and praise for the warm and thoughtful service provided by our guest service team and staff members. Furthermore, we take pride in offering a diverse breakfast selection that goes beyond traditional Chinese and Western options. Our menu also includes local breakfast flavors, allowing guests to savor authentic Naxi cuisine. During dinner time, Seven Colors Chinese Restaurant presents an upgraded à la carte menu curated by our expert intercontinental chef who has meticulously prepared mouthwatering Yunnan delicacies. These dishes showcase the beautiful essence of Lijiang's culinary heritage without having to leave the comfort of our hotel. We sincerely appreciate your love and support, eagerly anticipating your future visits to Lijiang where you can once again choose InterContinental Lijiang Ancient Town Resort for an even more wonderful experience! Wishing you a joyful life! General Manager Mr. Jason Chen
Linscorpz
Classic Room
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Super love the ancient 古镇 feel of this hotel room, and its proximity and link through a back door to Lijiang Ancient Town. Service is excellent where the hotel staff delivered medicine and other amenities request where required. Breakfast is excellent too. Highly recommended for anyone visiting Lijiang!
Response from Property: Dear guest, thank you for choosing InterContinental Lijiang Ancient Town Resort as your preferred travel destination. We are delighted to hear that you have had a satisfying and comfortable stay with us. With utmost care, we consistently uphold the true essence of hospitality at Intercontinental Hotels Group. From the moment of check-in, our dedicated team ensures professional quality service and strives to create an exceptional experience for every guest. We are truly honored by your recognition and praise for the warm and thoughtful service provided by our guest service team and staff members. Furthermore, we take pride in offering a diverse breakfast selection that goes beyond traditional Chinese and Western options. Our menu also includes local breakfast flavors, allowing guests to savor authentic Naxi cuisine. During dinner time, Seven Colors Chinese Restaurant presents an upgraded à la carte menu curated by our expert intercontinental chef who has meticulously prepared mouthwatering Yunnan delicacies. These dishes showcase the beautiful essence of Lijiang's culinary heritage without having to leave the comfort of our hotel. We sincerely appreciate your love and support, eagerly anticipating your future visits to Lijiang where you can once again choose InterContinental Lijiang Ancient Town Resort for an even more wonderful experience! Wishing you a joyful life! General Manager Jason Chen
THB
2 Twin Beds Classic
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Beautiful Hotel. Whole family was pleased with it. We had 2 rooms with a private courtyard arranged by Nancy. She was helpful from check-in to check out arrangement. The place is quite and well maintained. Is conveniently located. Breakfast was great! Special thanks to conceige Mr Steve Zhou. We were worried initially having to drag our luggage to n from our respective rooms which were a distance from the main reception. But Mr Zhou made an effort to check on the guests and standby at our check out time to bring our luggage to the lobby without us having to make the arrangement. His proactiveness and making sure nothing is left behind was remarkable. The only setback is the photography service in the hotel. Paid a hearty sum of money but the quality was not good and certainly did not match the price. We had similar photography service at Dali for one fifth of the price and so much more professionally taken.
Response from Property: Dear guest, thank you for choosing InterContinental Lijiang Ancient Town Resort as your preferred travel destination. We are delighted to hear that you have had a satisfying and comfortable stay with us. With utmost care, we consistently uphold the true essence of hospitality at Intercontinental Hotels Group. From the moment of check-in, our dedicated team ensures professional quality service and strives to create an exceptional experience for every guest. We are truly honored by your recognition and praise for the warm and thoughtful service provided by our guest service team and staff members. Furthermore, we take pride in offering a diverse breakfast selection that goes beyond traditional Chinese and Western options. Our menu also includes local breakfast flavors, allowing guests to savor authentic Naxi cuisine. During dinner time, Seven Colors Chinese Restaurant presents an upgraded à la carte menu curated by our expert intercontinental chef who has meticulously prepared mouthwatering Yunnan delicacies. These dishes showcase the beautiful essence of Lijiang's culinary heritage without having to leave the comfort of our hotel. We sincerely appreciate your love and support, eagerly anticipating your future visits to Lijiang where you can once again choose InterContinental Lijiang Ancient Town Resort for an even more wonderful experience! Wishing you a joyful life! General Manager Mr. Jason Chen
Guest User
1 King Bed Classic
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Location is best, right next to the Ancient town. Room is very spacious and breakfast was best, had a variety of options and most importantly delicious. Worth for staying. The hotel is very big so you need to take a golf car to your room. Walking will be little tired. Hotel is a bit old but still it’s very clean.
Response from Property: Dear Valued Guest, Thank you so much for your wonderful feedback about your stay at InterContinental Lijiang Ancient Town Resort. We are delighted to hear that despite the hotel's mature age, our commitment to maintenance and attention to detail have ensured your stay was a comfortable one. The breathtaking views of the mountains from our breakfast area and lobby are indeed one of the features we take great pride in, and it warms our hearts to know that they added to the amazing experience you had with us. We are particularly touched by your recognition of our service, which we strive to make exceptional for every guest. It is always rewarding to hear that our team members, like Emily, have gone the extra mile to assist you. We will certainly pass along your compliments to Emily and the rest of our customer service team, as it is feedback like this that motivates and inspires us to continue providing the highest level of service. We are grateful for guests like you who appreciate our efforts and share their experiences with us. We look forward to the opportunity of welcoming you back to our hotel in the near future. Warm regards, Mr. Jason Chen, Genral Manager
Sofea N.
1 King Bed Classic
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Best decision ever to stay at Intercontinental Lijiang. It was more than what we imagined, and definitely no regrets. Impeccable experience and would highly recommend to everyone!!! Special shoutout to Miya for her outstanding service and making us feel welcomed :)
Response from Property: Dear guests, thank you for choosing to stay at Intercontinental Lijiang Ancient Town Resort and taking the time to share your unforgettable experience. The hotel is located in the south gate of Lijiang Dayan Ancient City, close to the bustling, secluded, excellent geographical location is also one of the reasons why most guests choose us. The garden style design of the hotel is antique, and the courtyard architecture of the Naxi ethnic group is cleverly integrated with the ancient city, creating a "city within a city" experience for guests. The ancient city can be easily accessed from the north gate of the hotel. The hotel brings intimate service to the guests in the service, adhering to the intercontinental Hotels Group's "true hospitality", we strive to create your "extraordinary" surprise experience for guests; Thank you again for your 5 points, we are very honored to receive your satisfaction with all aspects of the hotel service. Look forward to your next trip, once again to provide you with a more surprising stay experience, I wish you a happy life! Mr.Jason Chen General manager
Guest User
1 King Bed Classic
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 1, 2025
I can't explain how I love this place.
IT IS THE BEST EXPERIENCE
Response from Property: Dear Valued Guest, Thank you so much for your wonderful feedback about your stay at InterContinental Lijiang Ancient Town Resort. We are delighted to hear that despite the hotel's mature age, our commitment to maintenance and attention to detail have ensured your stay was a comfortable one. The breathtaking views of the mountains from our breakfast area and lobby are indeed one of the features we take great pride in, and it warms our hearts to know that they added to the amazing experience you had with us. We are particularly touched by your recognition of our service, which we strive to make exceptional for every guest. It is always rewarding to hear that our team members, like Emily, have gone the extra mile to assist you. We will certainly pass along your compliments to Emily and the rest of our customer service team, as it is feedback like this that motivates and inspires us to continue providing the highest level of service. We are grateful for guests like you who appreciate our efforts and share their experiences with us. We look forward to the opportunity of welcoming you back to our hotel in the near future. Warm regards, Mr. Jason Chen, Genral Manager
Izzati Aqilah
1 King Bed Classic
Stayed in Oct 2024
Family
3 review
4.7/5
Amazing
Posted on Nov 10, 2024
The hotel is right in the Lijiang Old Town, so it’s quite convenient. Hotel has amazing views too. Since the compound of the hotel is just so huge, buggy service is provided. Staff is very helpful and responds very quickly.
Response from Property: Dear Valued Guest, Thank you so much for your wonderful feedback about your stay at InterContinental Lijiang Ancient Town Resort. We are delighted to hear that despite the hotel's mature age, our commitment to maintenance and attention to detail have ensured your stay was a comfortable one. The breathtaking views of the mountains from our breakfast area and lobby are indeed one of the features we take great pride in, and it warms our hearts to know that they added to the amazing experience you had with us. We are particularly touched by your recognition of our service, which we strive to make exceptional for every guest. It is always rewarding to hear that our team members, like Emily, have gone the extra mile to assist you. We will certainly pass along your compliments to Emily and the rest of our customer service team, as it is feedback like this that motivates and inspires us to continue providing the highest level of service. We are grateful for guests like you who appreciate our efforts and share their experiences with us. We look forward to the opportunity of welcoming you back to our hotel in the near future. Warm regards, Mr. Jason Chen, Genral Manager
Anat Sinouany
1 King Bed Premium
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Amazing hotel. Great rooms and executive lounge very nice.
The location is amazing and the staff very helpful
Response from Property: Dear Valued Guest, Thank you so much for your wonderful feedback about your stay at InterContinental Lijiang Ancient Town Resort. We are delighted to hear that despite the hotel's mature age, our commitment to maintenance and attention to detail have ensured your stay was a comfortable one. The breathtaking views of the mountains from our breakfast area and lobby are indeed one of the features we take great pride in, and it warms our hearts to know that they added to the amazing experience you had with us. We are particularly touched by your recognition of our service, which we strive to make exceptional for every guest. It is always rewarding to hear that our team members, like Emily, have gone the extra mile to assist you. We will certainly pass along your compliments to Emily and the rest of our customer service team, as it is feedback like this that motivates and inspires us to continue providing the highest level of service. We are grateful for guests like you who appreciate our efforts and share their experiences with us. We look forward to the opportunity of welcoming you back to our hotel in the near future. Warm regards, Mr. Jason Chen, Genral Manager
MaiMayMay
1 King Bed Classic
Stayed in Sep 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Oct 30, 2024
This hotel was my best experience in my Sichuan - Northwest Yunnan trip. The price is more than fair for the service and the facilities they offer. Moreover, it’s the only place I stayed where they have staff fluent in English (even though I stayed in more expensive places that cater for foreigners in northwest Yunnan). Just beside the main attractions. Totally convenient
设施:they have everything you need in the room and it’s all top quality.
卫生:perfectly clean.
环境:the room is very comfortable and the common areas are so pleasant; not even counting the view you can have of Yulong-Shan on a clear day
服务:staff is very friendly and perfectly trained. Highest level service in China for me so far
Response from Property: Dear Valued Guest, Thank you so much for your wonderful feedback about your stay at InterContinental Lijiang Ancient Town Resort. We are delighted to hear that despite the hotel's mature age, our commitment to maintenance and attention to detail have ensured your stay was a comfortable one. The breathtaking views of the mountains from our breakfast area and lobby are indeed one of the features we take great pride in, and it warms our hearts to know that they added to the amazing experience you had with us. We are particularly touched by your recognition of our service, which we strive to make exceptional for every guest. It is always rewarding to hear that our team members, like Emily, have gone the extra mile to assist you. We will certainly pass along your compliments to Emily and the rest of our customer service team, as it is feedback like this that motivates and inspires us to continue providing the highest level of service. We are grateful for guests like you who appreciate our efforts and share their experiences with us. We look forward to the opportunity of welcoming you back to our hotel in the near future. Warm regards, Mr. Jason Chen, General Manager
Bill Han
Classic Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The hotel is very good and the interior is very cultural. The service also top notch. The location is at the heart of the city, Lijiang Old Town. I am blessed to stay here. Recommended for those who is travelling in Lijiang.
Response from Property: Dear Valued Guest, Thank you so much for your wonderful feedback about your stay at InterContinental Lijiang Ancient Town Resort. We are delighted to hear that despite the hotel's mature age, our commitment to maintenance and attention to detail have ensured your stay was a comfortable one. The breathtaking views of the mountains from our breakfast area and lobby are indeed one of the features we take great pride in, and it warms our hearts to know that they added to the amazing experience you had with us. We are particularly touched by your recognition of our service, which we strive to make exceptional for every guest. It is always rewarding to hear that our team members, like Emily, have gone the extra mile to assist you. We will certainly pass along your compliments to Emily and the rest of our customer service team, as it is feedback like this that motivates and inspires us to continue providing the highest level of service. We are grateful for guests like you who appreciate our efforts and share their experiences with us. We look forward to the opportunity of welcoming you back to our hotel in the near future. Warm regards, Mr. Jason Chen, Genral Manager
Anonymous User
1 King Bed Classic
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 28, 2025
I recently had the pleasure of staying at Intercontinental Lijiang for an extended period, using it as my base to explore the breathtaking surroundings, including Baisha, Shuhe, Yulong Snow Mountain, and Shaxi. From the moment I arrived, I was impressed by the stunning architecture, which blends seamlessly with the traditional charm of Lijiang Old Town, and the warm hospitality of the staff.
A special mention goes to several team members who made my stay truly unforgettable. Carl Liu at the Chinese restaurant provided impeccable service and excellent recommendations, ensuring every meal was a delight. Casey He at the Western restaurant was equally outstanding, always greeting guests with a warm smile and going the extra mile to accommodate requests. Eric at the concierge was incredibly knowledgeable and helpful, offering insightful tips and seamless travel arrangements. Tina at the reception made check-in and check-out effortless and was always available to assist with any inquiries.
The hotel’s facilities are top-notch, from the beautifully maintained gardens to the comfortable and elegantly designed rooms. Waking up to views of Jade Dragon Snow Mountain was an experience in itself. The location is ideal—just steps away from the historic Old Town yet peaceful and secluded enough for a relaxing retreat.
Overall, my stay at Intercontinental Lijiang exceeded expectations in every way. The combination of luxury, comfort, and outstanding service makes it a perfect choice for anyone visiting Lijiang. I highly recommend this hotel and will definitely return in the future!
最近,我在丽江洲际酒店度过了一段美妙的长住时光,并以此为基地探索了周边的白沙、束河、玉龙雪山和沙溪等迷人景点。从踏入酒店的那一刻起,我便被其独特的建筑风格所吸引——酒店完美地融合了丽江古城的传统韵味,同时又不失现代奢华的舒适感。
尤其要感谢几位杰出的员工,他们让我的入住体验更加难忘。中餐厅的Carl Liu提供了无可挑剔的服务,每次用餐都能给出精彩的推荐,让我品尝到地道的美味。西餐厅的何婕Casey He总是面带微笑,细心周到,竭尽所能满足客人的需求。礼宾部的Eric对当地信息了如指掌,为我提供了许多实用的建议,并帮助安排出行,省去了不少麻烦。前台的Tina办理入住和退房手续都十分高效,总是耐心解答各种问题,给人一种宾至如归的感觉。
酒店的设施非常出色,从精致的园林景观到舒适典雅的客房,每一个细节都彰显着品质。每天早晨醒来看着玉龙雪山的壮丽景色,简直是一种享受。酒店的位置极佳,既毗邻古城,方便出行,又足够静谧,让人得以放松身心。
总的来说,丽江洲际酒店在各方面都超出了我的期待。这里是奢华与舒适并存的理想之选,加上无可挑剔的服务,使其成为丽江旅行的最佳住宿选择。我强烈推荐这家酒店,并期待未来再次入住!
Response from Property: 尊敬的賓客,感謝您將麗江和府洲際度假酒店作為您的出行之選,我們很高興您在此收穫了一次滿意舒適的住店體驗。悉心所隨,我們始終秉承洲際酒店集團真正的待客之道,從每一個賓客入住細節開始,帶來專業的品質服務,為賓客打造引人入住的驚喜體驗;酒店賓客服務團隊及相關員工熱誠且周到的服務得到了您的認可與稱讚,我們感到非常榮幸。同時,酒店早餐品種多樣,除了豐富的中西式早餐外,更有當地特色早餐風味,為賓客帶來不一樣的納西美食;正餐時間,七色光中餐廳零點菜單現已全面煥新升級,由洲際行家主廚精心烹製地道雲南風味,用令人垂涎的特色菜餚賦予賓客麗江之行明媚風采,讓您不出酒店便能感受到高原姑蘇麗江的人文意趣和地道味蕾享受。期待您未來造訪麗江之時,能夠再次選擇麗江和府洲際度假酒店,際遇更多美好!祝您生活愉快!駐店經理 楊趙彬
森mei
1 King Bed Classic
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Good and great
Response from Property: Dear Valued Guest, Thank you so much for your wonderful feedback about your stay at InterContinental Lijiang Ancient Town Resort. We are delighted to hear that despite the hotel's mature age, our commitment to maintenance and attention to detail have ensured your stay was a comfortable one. The breathtaking views of the mountains from our breakfast area and lobby are indeed one of the features we take great pride in, and it warms our hearts to know that they added to the amazing experience you had with us. We are particularly touched by your recognition of our service, which we strive to make exceptional for every guest. It is always rewarding to hear that our team members, like Emily, have gone the extra mile to assist you. We will certainly pass along your compliments to Emily and the rest of our customer service team, as it is feedback like this that motivates and inspires us to continue providing the highest level of service. We are grateful for guests like you who appreciate our efforts and share their experiences with us. We look forward to the opportunity of welcoming you back to our hotel in the near future. Warm regards, Mr. Jason Chen, Genral Manager