Como the Treasury

Como the Treasury Reviews

Como the Treasury

1 Cathedral Ave, Perth, Western Australia, 6000, AustraliaView Hotel Details
Como the Treasury
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Como the Treasury Guest Reviews

4.6/5
Great
68 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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Positive reviews(43)
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Negative reviews(3)
Christopher
City Room
Stayed in Nov 2024
Solo travelers
21 review
4.2/5
Very Good
Posted on Jan 9, 2025
A distinctive hotel with a minimalist aesthetic, one that strives to have personalized service but perhaps overstretches what it can accomplish. Very spacious rooms, almost too spacious given the design features, unless one plans to entertain, and limitations in practical design—the one small table in my room was nearly three meters from a power outlet, making it a burden to keep a computer charged. I had an oddly unhelpful exchange with the concierge before arrival (as if I didn’t know how to use Google) and little subsequent support. On the pro side, the room was spotless and truly refreshed twice a day, and the breakfast was quite generous, the quality excellent. Indeed the restaurants were the real highlight—the beetroot risotto was wonderfully rich and flavorful, sweetness tempered by a generous addition of parmigiana. Yet overall, I think if I return to Perth I will try the Ritz Carleton.
6/11
KaneChang
Heritage Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Very good accommodation and all the workers are very welcoming. Will definitely comeback again!!
Guest User
City Room
Stayed in Aug 2023
Solo travelers
19 review
4.7/5
Amazing
Posted on Sep 8, 2023
I very much appreciate Andrea, the hotel manager’s help to upgrade my room so that I could enjoy my 5-day stay in Coma. Andrea’s sincere and considerate attitude towards guests is very impressive. Thanks again. The location of the hotel is almost perfect, the upgraded room is very spacious: simple but cozy. However, the carpets of the corridors, the sofa of the lobby, the facilities of the hotel and the training of the staff have much room for improvement.
6/11
Guest User
Heritage Room
Stayed in Nov 2024
Couples
11 review
2.0/5
Posted on Jan 20, 2025
The layout of the hotel is very strange and inconvenient. The breakfast is terrible.
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Heidouxiaolaoda
Heritage Room
Stayed in Sep 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Oct 9, 2024
A great hotel, impeccable in style, design, service and supplies! Its location is also very good, it is worth staying and experiencing!
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Xiaoshumiao_AUS_Buyer (shicha3xiaoshi)
City Room
Stayed in Mar 2023
Family
64 review
5.0/5
Outstanding
Posted on Apr 20, 2023
Como Perth AU is worthy of being the first luxury hotel in the Australia and New Zealand region selected by the International Travel Magazine. The location of the hotel is excellent. There is valet parking at the door on the day of check-in. The breakfast is a fixed set meal, which is really good 👍 (there are several Choose according to your preferences) The room has a large space, the key design is very special engraved with precise latitude, the design style is low-key, luxurious and reasonable, and the check-in experience is 🈵️ points. The Mini Bar has a variety of juice drinks for free, and it is cleaned twice a day. Laixi Friends who travel in Australia recommend to experience it.
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6/10
drsimonmadge
Stayed in Oct 2024
Solo travelers
5.0/5
Outstanding
Posted on Nov 6, 2024
A simply outstanding city hotel. Splendid location, attentive, knowledgeable and happy staff, with awesome facilities. Until now, I haven’t stayed in such plush hotels and actually it was a (my) booking error that led to be staying here. While certainly pricey, I think it was worth every penny and will return with my wife in the future. The rooms are wonderful. I was upgraded to a King Heritage room with a large balcony. Very spacious and very well designed. Many complimentary items in the minibar / drawers, all of which help you relax and chill in style. Multiple bar / dining options.
6/15
Response from Property: Thank you so much for your kind words and detailed review! We are pleased to hear that your stay with us exceeded expectations. It’s wonderful to know that the location, staff, and facilities contributed to making your visit memorable and you enjoyed the upgrade to one of our elegant Heritage Balcony Rooms. We look forward to welcoming you and your wife back in the future and ensuring your next stay is just as special!
M S
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 16, 2024
A quiet little haven in Central Perth, set in a fully restored historical building - The State Building. Rooms are beautifully designed, clean contemporary and well appointed with everything you need. High ceiling suites, well insulated windows to manage sounds from the city during the day. Top notch international personalized service with a friendly Australian flare that is approachable, friendly and professional. From the moment you are greeted on arrival at the door to reception, in-room dining, house keeping, to the Post Restaurant, Spa - every single staff member will go out of their way to see to your needs. Peter at the door gave extra practical transport to try the train and sightseeing tips that added to our visit; Kelly shared her personal favorites; Sunil went out of his way to personally go and secure a restaurant booking and table near by for us. Wait staff and the chef at the Post restaurant took extra care of special dietary requests. At the spa, Montana took extra care of gift items; P from Bhutan’s her massage treatment is out of this world. Their names are mentioned here because of the extra mile they went, and sometimes it doesn’t take much, to make a guest feel truly seen, heard and welcomed. There is a lot of competition from hotels but these individuals stood out for their personal approach. Como at the Treasury is easy walking distance to restaurants, the quay and little parks as well as the train station. Transport is very easy to catch. The historic St. George’s Cathedral is just several feet away from the hotel entrance and drive way and shouldn’t be missed if you’re sightseeing.
Response from Property: Thank you so much for your kind and detailed review! We are thrilled to hear that COMO The Treasury provided you with a calm haven during your time in Perth. It is fantastic that you enjoyed our beautifully designed rooms. We are especially grateful for your recognition of our exceptional team members, including Peter, Kelly, Montana, Pasang, Sunil, and others who made your stay so memorable. We appreciate you highlighting the nearby sights and attractions as well — we are so pleased to have been part of your Perth experience. We look forward to welcoming you back for another stay, and thank you once again for your thoughtful words.
Colin M
Stayed in Dec 2024
Couples
3.0/5
Posted on Jan 14, 2025
We had a two night stay here and although the hotel building is beautiful and the inside furnishings very aesthetic to the eye, for us that is where the luxury ended. Check in was very smooth and professional which we could not fault. Room was immaculately clean and again beautifully furnished. Hotel was very quiet and tranquil. But? What we found strange was, for a hotel offering such luxurious price tags, it never offered much luxurious in return. No welcome drink in the room, just basic tea and coffee. No welcome gift - i.e.. lovely hand made chocolates or cake - Oh sorry will just mention there was 4 granny smith apples in a bowl not sure if that was the welcome gift? Turn down service at night, again basic, no little special gesture to welcome you back to your room. No little note or anything to wish you a good evening. The most terrible thing about this whole stay, which was a break and relaxation for my husband and I, was that there was no separate dining room or bar for the guest to use. If you wanted a quiet drink - forget it! if you wanted a quiet lovely breakfast or dinner - forget it! You are lumped in with the masses that use this hotel on a daily basis, making your stay not so luxurious after all! Extremely disappointed to say the least.
Response from Property: Dear Colin M., Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations, and we truly appreciate your comments. Our restaurants are indeed open to the public and very popular with the local community. We understand your desire for a more relaxed breakfast and drink experience, and we would love to ensure your next visit is more suited to your preferences. The hotel offers various discrete spaces including a guest library and private dining rooms. A lovely place to enjoy an evening drink is our Wildflower Terrace. Additionally, we offer in-room breakfast and amenities that include welcome drinks served on arrival and a range of in-room refreshments such as craft beer, cider, juice, snacks, and fresh seasonal fruit. We are glad to hear that the check-in process, cleanliness, and aesthetics of the room met your expectations. We sincerely regret that we were unable to provide the relaxation you were hoping for. Please do contact us directly to arrange your reservation, so we can personalise your stay with us. We would also love the opportunity to speak with you over the phone to learn more about your recent experience and ensure a truly memorable stay next time. We look forward to hearing from you and please be in touch. Warm regards,
Climber06577927428
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jul 8, 2024
It has been a long time since a hotel filled me with such pleasure and joy. The last was Le Sirenuse pre pandemic and I think the Treasury has superseded that because it has the wonderful service and plushness expected of a luxury property but without the vulgarity of bling , ostentatiousness or being over the top. For an architectural buff like me, it was heaven on earth ! It’s poetry at every turn , and around every corner … photos don’t do it justice… the lighting and volume of space, the lines and angles ; everything is thoughtfully choreographed and nothing is left to chance and yet it’s so natural and comforting … for goodness sake, there aren’t many hotels out there that have Vola fixtures in the bathroom . it’s a playground for OCDs like me! It was really tough for me to peel myself away from the Como to go out to see the lovely city of Perth …
6/7
Response from Property: I would like to firstly thank you for taking the time to send us your feedback from your recent stay at COMO The Treasury. It is wonderful to hear you enjoyed your experience. Thank you for highlighting the heritage and architectural aspects of our hotel – we are equally fascinated by the redevelopment of The Old Treasury Buildings by Kerry Hill Architects. I look forward to welcoming you back to COMO The Treasury in the near future. Warm regards, Jesse Tibert General Manager
Jim C
Stayed in Dec 2024
Solo travelers
3.0/5
Posted on Jan 5, 2025
The Como is a very nice hotel, with very good service, but the amenities were difficult to enjoy. The restaurants are highly rated but were continually closed, unsecured wi-fi service, expensive transportation to the airport, very few tv channels with a poor variety to choose from. Quite surprising.
Response from Property: Dear Jim C., Thank you for your valuable feedback and for taking the time to share your experience with us. We are pleased to hear that you enjoyed the exceptional service at COMO The Treasury. We do apologise for the inconvenience caused by some of State Buildings’ restaurants being closed over the recent Public Holidays such as Christmas and New Year's Day. During these times, our guests are kindly directed to POST Osteria and Bar, as well as Petition. Kindly note that the recent Guest TV Channel outage of some channels has been handled immediately, and we appreciate your understanding during this brief disruption. Please don’t hesitate to advise our team of your Wi-Fi requirements during your next stay with us. We would like to ensure your stay is truly memorable and will work closely with our IT Manager to ensure we can accommodate your needs. We hope to have the opportunity to welcome you back and provide you with a more seamless stay. Thank you again for sharing your thoughts with us. Warm regards,
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 3, 2025
This hotel stands out amongst the rest. We stayed in the Heritage balcony room. Rooms - stunning, spacious, high ceilings, has everything you could need - soap, lotion, hair dryer, etc. Service - Excellent and warm service. Every single one of the staff members had the most professional attitude (from porters, housekeeping and even those behind the scenes in the reservations team). Very supportive from the start, and every interaction felt personal. Whenever you do something, the hotel staff will step in and offer to help - whether it's moving your baggage around or even collecting your food order. They took our requests seriously and did everything they could to help us out. This made our experience stress free and it felt like a home away from home. Food - complimentary drinks (including tea, coffee and chilled drinks) and snacks in the room - refilled every day. Very refreshing and lovely to have around when feeling lazy but peckish. Breakfast was at the Post; food was beautiful and once again, the servers were wonderful Overall - nothing to fault. Flawless service. Beautiful rooms. Worth the price. Such a personalised stay. We had an amazing, unforgettable time.
Molly P
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 26, 2024
From the moment we arrived, we felt special. Valet parking, personalised checkin, private tour of our room. We chose the Heritage Room which overlooks St George Cathedral. Conveniently located in the city between the malls and Elizabeth Quay, the Como Treasury is the place for a long weekend getaway. Great service. Well worth the money.
Response from Property: Dear Molly P, Thank you for your fantastic review! We are so glad to hear that you felt special from the moment you arrived and that you enjoyed the valet parking and personalised check-in experience. The view of St George Cathedral is lovely, and we are happy it enhanced your stay. We look forward to welcoming you back for another exceptional stay!
CocoTampa123
Stayed in Nov 2024
Couples
4.0/5
Very Good
Posted on Dec 7, 2024
We recently had a one night stay. A lot of positives, ie > very comfortable check in, quite personalized, nicely seated, not standing at a desk, > being escorted to our room for the first time and being shown the features, > amazing building, a lot of the old (amazing staircases) kept with a very modern hotel, > fantastic breakfast at teh Post, We had a verandah room, with 5 sets of French doors, facing the balcony. This was nice, but as a result a lot of street noise during the night, all up quite noisy.
Response from Property: Thank you so much for your kind feedback! We are delighted to hear that you enjoyed your stay with us, particularly the personalised check-in experience, the beautiful historic building, and breakfast at Post. It’s wonderful to know that you appreciated the unique features of our Treasury Balcony Rooms. We truly value your feedback regarding the street noise. May we highlight our Heritage and Treasury Rooms facing the Cathedral for your next visit and hope to welcome you back soon for another memorable stay. Thank you once again for sharing your experience!
Lu_De_Travel
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 4, 2024
The COMO Shambhala Urban Escape Spa is an Oasis in the CBD. Everything was perfect from the very first contact. The facilities and staff are impeccable. We had two deep tissue massages in the couples’ suite, and it was among the best we’ve ever experienced anywhere. Special thanks to our therapists, Kumi and Montana.
Response from Property: Thank you so much for sharing your experience with us. We are delighted to hear that your visit to COMO Shambhala was an oasis of relaxation. Thank you for highlighting your deep tissue massage experience and Kumi and Montana for their exceptional care. We look forward to welcoming you back in the future! Warm regards,