My Story Hotel Rossio

My Story Hotel Rossio Reviews

My Story Hotel Rossio

Praça Dom Pedro IV 59, Lisbon, Grande Lisboa, 1100-200, PortugalView Hotel Details
My Story Hotel Rossio
My Story Hotel RossioMy Story Hotel RossioMy Story Hotel Rossio
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1 night

My Story Hotel Rossio Guest Reviews

4.4/5
Very Good
117 review
Verified reviews
Location4.6
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(117)
Positive reviews(16)
Reviews with photos/video(2)
Great location(12)
Great service(5)
Negative reviews(1)
Guest User
Classic Double Room
Stayed in Jul 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Jul 14, 2024
Great stay. Near restaurants and shopping. Bus stop right front and metro not too far away. There's also a grocery store right behind. Friendly staff.
Guest User
Twin Room With Rossio Square View
Stayed in Dec 2024
Solo travelers
1 review
3.2/5
Posted on Jan 1, 2025
I spent a 5 nights at My Story Rossio and here are some of my thoughts: PROS: - Excellent location. Hard to beat this prime location. It's at the heart of the city with lots of things to do in proximity. There's also a Metro station across from it so you can take the subway directly from the airport. - Nice decors and overall pretty clean. CONS: - The biggest issue I had during my stay was the poor structure of the building leading to disturbing loud noises. During housekeeping hours, the door to the cleaning supplies kept being slammed. Every time it was slammed, my whole room shook and I jumped up. I called the front desk asking if they could be more gentle with the doors. I was told that that was the way housekeeping was and to call back only if it still happened after 5pm (after housekeeping hours). It was impossible to get any rest during the day. I understand that housekeepers need to do their job but I wonder if this issue could be fixed simply by changing the door hinge to a slow close hinge. Also, in the middle of the night, I would wake up by the creaking noises of people above me when they walked across the room. - Second issue was the thermostat. It was not adjustable and could only be controlled by the front desk. For some reason, the hotel decided that all the rooms needed to be in heating mode during the night. It was so hot and stuffy that I was not able to sleep for many nights. I had to call the front desk in the middle of the night to turn it off but sometimes it would automatically switch back on. Then I requested to have the cooling instead of heating on but it would be too cold at night and there was no way to dial it myself. So throughout my stay, it would feel like being inside either a sauna or a freezer.
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Guest User
Classic Double Room
Stayed in Jun 2024
Family
2 review
4.5/5
Great
Posted on Jun 17, 2024
The location is excellent being in the centre of everything. Front desk staff are friendly and helpful. Breakfast was good with appropriate choices and fruits are fresh and delicious. Room size was a bit small but comfortable and cozy. Would recommend for anyone who looks for value in traveling
Elias W
Classic Double Room
Stayed in Mar 2024
Family
2 review
3.7/5
Posted on Apr 5, 2024
Lighting can be improved as it was limited to the lamps at the bedside area. Water shower hose can be difficult for families with young children to use. Overall, very convenient location if planning to stay in Lisbon for a few days.
Guest User
Classic Double Room
Stayed in Jan 2025
Travel with friends
1 review
4.7/5
Amazing
Posted on Jan 7, 2025
Great location!
Jemily
Classic Double Room
Stayed in Aug 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 25, 2023
Excellent customer service, very clean room and bathroom.
Anonymous User
Classic Double Room
Stayed in Mar 2023
Couples
9 review
4.2/5
Very Good
Posted on Mar 23, 2023
Convenient location for everything. If the room have a little bit more space it would be perfect.
Guest User
Classic Double Room
Stayed in Jan 2025
Other
15 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The location is right in the city center, convenient for eating and traveling. Friendly service. Clean and tidy.
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Classic Twin Room
Stayed in May 2024
Family
7 review
3.7/5
Posted on May 7, 2024
The location is very convenient, but it was disappointing that the shower door wouldn't close, there were no tissues in the room, and there was no towel rack or luggage storage.
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Yuk yiu
Classic Twin Room
Stayed in Oct 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Oct 7, 2024
Very convenient, you can walk to many attractions.
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XCshanshan99
Classic Double Room
Stayed in Aug 2023
Solo travelers
16 review
3.7/5
Posted on Aug 14, 2023
The hotel is in a good location and the breakfast is good, but it would be better if there is a vegetable salad. The subway and train station are very convenient. Just in time for "World Youth Day", the square of the hotel was so lively.
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PingChiu
Classic Double Room
Stayed in Feb 2024
Solo travelers
6 review
4.5/5
Great
Posted on Feb 18, 2024
Very convenient location. But the room I was given had cockroaches near the kitchen.
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Yukonlly
Double Room With Rossio Square View
Stayed in May 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 23, 2023
The room is better than expected, close to the central square, the room is clean, comfortable and tidy, which makes people feel relaxed and happy. The service attitude of the staff is also very good, very friendly.
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YEEUN
Classic Double Room
Stayed in Jan 2023
Family
11 review
4.5/5
Great
Posted on Jan 29, 2023
The location was right next to Rossio Square, so it was a really perfect location. However, the table was very, very small, so it was not enough to take out all the cosmetics. It's writing, and it's a chimdae ebullet and a yakkan chokeret... ? There was a lot of stuff in the water area in the middle. ah… And on the last morning, I didn't have my card key, so I went back and forth to the reception. Still, for the price, it wasn't bad.
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Guest User
Classic Double Room
Stayed in Sep 2022
Solo travelers
4 review
2.0/5
Posted on Oct 29, 2022
In the center of the tourist area, there is a restaurant at the door, which is very lively. But the room is too small, it is very depressing, the facilities are outdated, and the sound insulation is not good. It gives people the feeling of escaping as soon as possible. I will not go again next time.
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