The Old Town of Lijiang Mufu Xinyi Hotel

The Old Town of Lijiang Mufu Xinyi Hotel Reviews

The Old Town of Lijiang Mufu Xinyi Hotel

38 Kangzhong Road, Lijiang, Yunnan, China, Gucheng District, Lijiang, Yunnan, ChinaView Hotel Details
The Old Town of Lijiang Mufu Xinyi Hotel
The Old Town of Lijiang Mufu Xinyi HotelThe Old Town of Lijiang Mufu Xinyi HotelThe Old Town of Lijiang Mufu Xinyi Hotel
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The Old Town of Lijiang Mufu Xinyi Hotel Guest Reviews

4.8/5
Excellent
1079 review
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(1079)
Positive reviews(1070)
Reviews with photos/video(318)
Delicious breakfast(174)
Friendly front desk staff(119)
Convenient parking(78)
Perfect for business trips(42)
Excellent afternoon tea(18)
Has rooms for families(8)
Luxurious(8)
Relaxing hot springs(8)
Negative reviews(9)
Elena Duartinhova
Deluxe Big Bed Room
Stayed in Dec 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jan 24, 2025
This was so far the best stay we had in China! The hotel is new, very clean and in a great and calm location just 5 min walk from the old town. The room was big and very comfortable with great heating system and amenities, the bed was comfortable and toilet clean and big. Shower was great with hot water and good pressure. The breakfast was delicious, with many choices from western and chinese cuisine. The laundry room has 2 washing machines and 2 dryers, maybe considering the size of hotel would be great to add more, but still we managed to take care of our clothes. The hotel staff is professional, provided us daily everything we need in the room. The room was cleaned every day. Everyday there was a new fruit plate in our room which we enjoyed a lot. Simply the best!
Response from Property: Thank you so much for taking the time to share your wonderful experience at our hotel on OTA. We are thrilled to hear that you enjoyed the comfort of our rooms and appreciated our exceptional customer services. It’s great to know that the fruits provided the next morning and the small goodbye gift at checkout were pleasant surprises for you.
Shaun劭恩
Deluxe 2-bed Room
Stayed in Nov 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Impressed by this classy boutique hotel that has an AI-operated hotel room. My hotel room (with 2 single beds) is clean and comfortable, and equipped with a humidifier. Morning or evening, I can also request the AI chatbot to update me on weather forecasts, news, including entertainment vibes. Another customer delight is that Lijiang Mufu Xinyi Hotel also serves fruits and tidbits (on daily stay basis) as well as afternoon tea (e.g. Puer tea) and snacks at the hotel’s beautiful courtyard. Overall, I am very pleased with my stay at Xinyi boutique hotel and highly recommend to potential travellers to Lijiang.
Response from Property: Thank you so much for taking the time to share your wonderful experience at our hotel on OTA. We are thrilled to hear that you enjoyed the comfort of our rooms and appreciated our exceptional customer services.
Suyin
Superior Queen Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Highly recommended for its location, which is just five minutes walk to a food street with delectable choices. It's also about ten minutes walk to the lijiang old town. The staff are professional and courteous. The hotel package came with a nice local buffet breakfast and a welcome high tea for two shown in the attached photo. The room is serviced with Xiao Tu, a cute AI app similar to Siri that will help to make calls for you, have several settings to draw the day and night curtains, and manage the lights etc. You can ask about the weather, the latest news, and even crack jokes. Quite entertaining. They allow late checkout, too. Really value for money.
Response from Property: Dear guest,Thank you so much for your wonderful review. Your satisfaction is our greatest reward. We are delighted to know that you had a pleasant stay with us. Our team is always committed to providing excellent service and a comfortable environment. Looking forward to welcoming you back again soon.
Yong
Deluxe Big Bed Room
Stayed in Jan 2025
Couples
11 review
4.5/5
Great
Posted on Mar 1, 2025
We had a very good time staying at this hotel. The staff at the reception were all super friendly and helpful. Hotel offered us a plate of good quality fruits and some snacks. Also all the drinks in the fridge were free. Only setback was the room smelled of cigarette though it was a non smoking room. Fortunately there’s an air purifier or humidifier so the smell was got rid of by the 2nd day. The hotel staff did offered to change for us but it was too much of hassle due to the belongings we had with us. Overall the stay was very good with the nice and helpful staff. They really deserved 5stars for awesome service.
Response from Property: Dear guest, did you slip your hand? We are very sorry that we did not receive your full five-star praise. We are very moved by your recognition of us in your words, and the warm sunshine like spring warms us. Regarding the problem of smoke smell in the room you reported, we have reported it to the housekeeping department and will work hard to make improvements. We will notify the housekeeping department in advance to deal with the non-smoking rooms. We will also do a second inspection in the front office before you check in to ensure that the smell of the room is pleasant for you. Thank you again for your valuable comments and sincere evaluation. I hope to get a full five-star rating. If you have any other needs or suggestions during your stay, you are welcome to contact us at any time. We hope that every stay of yours will be a pleasant experience.
BZZ_XSS
Superior Queen Room
Stayed in Jun 2024
Couples
4 review
4.2/5
Very Good
Posted on Jul 18, 2024
Very clean and great location just few mins of walk to the old town. Breakfast was good and I like the fact that they served breakfast until 1 PM. The only downside was the hot spring and the swimming pool needed cleaning. Also, the point for improvements is that when housekeeping cleans the room to take the trash out and to change the bedsheets and change used glasses used for drinks.
Response from Property: Thank you very much for your high praise for Xinyi Hotel! We are deeply honored to receive your recognition and love. Xinyi Hotel has always been committed to writing a wonderful chapter with you and creating an unforgettable stay experience for every guest. We understand the importance of being in a bustling yet tranquil place, so we carefully select the location so that you can feel the bustle of the city while enjoying a quiet time. The hotel has a unique location in Lijiang, which allows you to enjoy a comfortable and luxurious world. Whether it is the charming scenery outside the window or the warm and comfortable interior space, it is all designed to allow you to find a peaceful harbor during your busy journey and become the source of your sweet dreams. We hope that Xinyi Hotel will always be your paradise for vacation, and we look forward to your coming again and creating more beautiful memories together! I wish you a happy life and all the best!
Ling_Chow
Warm Parent-child Room
Stayed in Dec 2024
Family
3 review
4.5/5
Great
Posted on Jan 21, 2025
The hotel has been so kind to upgrade us to the Family suite 😇. The suite is big and has two adjacent bedrooms with a big bathtub. We really enjoyed our stay here. Thank you for making us feel welcomed. We will stay here again if we ever go to Lijiang again 🥰 Most importantly, we would like to show our gratefulness to all of the staff in Xinyi Hotel 🙇♀️ for their efforts to help our daughter to get back her handphone that was left behind in the Didi car. As we were not able to contact the driver, the staff helped us to make police report and we went down to the police station. Things would not be so smooth and expedite without their assistance. Thankfully we were able to catch our train on the day itself. The staff even refused our gratitude. This show their professionalism and great characteristics. Words can’t express our appreciation for your efforts but we still want to say a big thank you to you all. 🤝🤝
Response from Property: 尊敬的客人，非常感謝您對我們酒店的支持與喜愛！我們會一如既往地保持優質的服務，不斷完善各項設施，期待為您帶來更多的驚喜和滿足。祝您生活愉快，期待再次與您相聚！
Eddyyew
Warm Parent-child Room
Stayed in Nov 2024
Family
15 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Good location as it is not too near to busy areas. Great service by hotel staffs. Love the breakfast spread. There many good food options around the hotel. Overall, happy with the stay.
Response from Property: Thank you so much for taking the time to share your wonderful experience at our hotel on OTA. We are thrilled to hear that you enjoyed the comfort of our rooms and appreciated our exceptional customer services.
Guest User
Superior Queen Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Everything is good.
Response from Property: Thank you so much for taking the time to share your wonderful experience at our hotel on OTA. We are thrilled to hear that you enjoyed the comfort of our rooms and appreciated our exceptional customer services. It’s great to know that the fruits provided the next morning and the small goodbye gift at checkout were pleasant surprises for you. We strive to add those special touches to make our guests’ stay more memorable. We’re also delighted that you found our self-service buffet in the morning to be great. Our team works hard to ensure a variety of delicious options to start the day right. Your positive feedback is a tremendous source of motivation for our entire team. We look forward to welcoming you back for another exceptional stay in the future. Warm regards！
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Spacious and comfortable room, the lift smells like smoke but I guess that can’t be helped.
Response from Property: Thank you so much for taking the time to share your wonderful experience at our hotel on OTA. We are thrilled to hear that you enjoyed the comfort of our rooms and appreciated our exceptional customer services.
Guest User
Deluxe Big Bed Room
Stayed in Aug 2024
Couples
4 review
4.7/5
Amazing
Posted on Sep 21, 2024
We enjoyed the very comfortable room with their exceptional customer services. We were pleasantly surprised by the fruits they offered in the next morning and a small goodbye gifts when we checked out. Their self service buffet in the morning was great too.
Response from Property: Thank you so much for taking the time to share your wonderful experience at our hotel on OTA. We are thrilled to hear that you enjoyed the comfort of our rooms and appreciated our exceptional customer services.It’s great to know that the fruits provided the next morning and the small goodbye gift at checkout were pleasant surprises for you. We strive to add those special touches to make our guests’ stay more memorable.We’re also delighted that you found our self-service buffet in the morning to be great. Our team works hard to ensure a variety of delicious options to start the day right.Your positive feedback is a tremendous source of motivation for our entire team. We look forward to welcoming you back for another exceptional stay in the future.Warm regards！
Baixiong789
Superior Queen Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
goodgood
Response from Property: 尊敬的客人， 非常感謝您對我們酒店的好評和支持！看到您對我們表示滿意，我們感到非常高興。我們一直致力於為每一位客人提供舒適、乾淨和現代化的住宿環境。 您的滿意是我們最大的動力。如果您在入住期間有任何其他需求或建議，隨時歡迎您與我們聯繫。我們希望您的每一次入住都能成為一次愉快的體驗。 再次感謝您的好評，期待您的再次光臨！
Guest User
Warm Parent-child Room
Stayed in Feb 2025
Family
4 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The environment is good, the room is quite big, and the price is high. There are many places to eat nearby, and it is convenient to call a taxi. There are many types of breakfast, and the front desk lady is also very nice! There is a humidifier in the room, which is perfect for the weather in Lijiang!
Original TextTranslated by Google
Response from Property: [Hot spring pool] [Free gym] Dear guest, your affirmation is as dazzling as gold carvings and jade. We treasure your praise and remember every word in our hearts. Your words of affirmation make our persistence meaningful! We look forward to your next visit.
Jinglegejing
Deluxe Big Bed Room
Stayed in Feb 2025
Couples
17 review
5.0/5
Outstanding
Posted on Mar 6, 2025
The overall stay experience was very satisfactory!!! Before arriving at the hotel, the staff contacted me to ask about the room requirements, and added WeChat in advance to inform me of some hotel information. After arriving at the hotel, they were also very warmly received, arranged adjacent rooms, and the fruits sent were very fresh. The service attitude was very good, and the room was equipped with Xiaodu voice, which is very suitable for young people. It is also very close to Lijiang Ancient Town. It is really cost-effective to book such a hotel at this price.
Original TextTranslated by Google
Response from Property: [Free self-service laundry] [Free parking] Dear guests, thank you for your five-star praise for Xinyi Hotel! The hotel hopes that every guest can easily feel the vitality and charm of [Lijiang]. We are located next to [Lijiang Ancient Town], and it takes 15 minutes to walk to the Zhongyi Market in the ancient town. We believe that details are the code of warmth, and it is our honor to relieve your travel fatigue. Welcome to stay at Lijiang Mufu Xinyi Hotel again.
Guest User
Deluxe Big Bed Room
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 2, 2025
A very pleasantly surprised hotel. Before check-in, the front desk called in advance to ask if there were any room requirements. They provided full service during the check-in process. The hotel's internal environment was also very good, with floor-to-ceiling windows and souvenirs upon check-out. In short, this trip surprised me.
Original TextTranslated by Google
Response from Property: [Xiaodu Smart Butler for the Whole House] [Free Mini Bar] Dear guest, people who give more compliments will have good luck. I believe this is definitely you. I wish you good luck and a happy life~
Guest User
Superior Queen Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 2, 2025
Facilities: Very complete. I am most satisfied with the shower in his hotel in Yunnan these days. The hot water is fast and the water output is large and very comfortable. Hygiene: Very clean. Their aunts clean up very seriously. The hotel inspection is relatively strict. Environment: The environment is very good and quiet. It is two or three kilometers behind the ancient city. Service: Very satisfied. They will call in advance to confirm the check-in time and room type and help us upgrade the room type for free. The front desk lady is also very considerate! There will be fruit in the afternoon. There is a parking lot at his place. The points are exchanged for breakfast 🍳 There are special rice noodles that are delicious...
Original TextTranslated by Google
Response from Property: [Internet celebrity afternoon tea] [Yunnan specialty breakfast] Dear guest, Thank you very much for your praise and support for our hotel! We are very happy to see that you are satisfied with us. We have been committed to providing every guest with a comfortable, clean and modern accommodation environment. Your satisfaction is our greatest motivation. Thank you again for your praise and look forward to your visit again!