Lijiang Chaoran Garden Villa

Lijiang Chaoran Garden Villa Reviews

Lijiang Chaoran Garden Villa

Building 9, Yulongwan, No.9 Chama Road, Kaiwen Residents' Committee, Shuhe Subdistrict Office, Gucheng District, Lijiang, Yunnan, ChinaSee Hotel Details
Lijiang Chaoran Garden Villa
Lijiang Chaoran Garden VillaLijiang Chaoran Garden VillaLijiang Chaoran Garden Villa
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Guest Reviews

9.5/10
Outstanding
534 review
Verified reviews
Location9.6
Amenities9.4
Service9.3
Cleanliness9.5
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All reviews(534)
Positive reviews(529)
Reviews with photos/video(241)
Classy environment(162)
Friendly front desk staff(80)
Quiet & comfortable(59)
Delicious breakfast(51)
Garden view(42)
Perfect for kids(24)
Would stay again(22)
Offers pick-up/drop-offs(7)
Negative reviews(5)
Christin cat
Leisure Garden Deluxe Double Bed Room
Stayed in May 2024
Family
5 review
10/10
Outstanding
Posted on Jun 11, 2024
Location was accessible to the Shu He ancient village, find this a real value for money. Lovely accommodation and hope we had spent more time here.
Response from Property: Dear guests, thank you for staying at Lijiang Chaoran Garden Villa Hotel. It is a great honor to receive your recognition. The location of the hotel is 3-5 minutes' walk from Shuhe Ancient Town, about 15 minutes' drive from Baisha Ancient Town and Lijiang Ancient Town, and about 30-40 minutes' drive from Yulong Snow Mountain. The hotel building integrates Chinese and Western and Naxi styles. I look forward to meeting you again. I wish you well.
AGUS
Leisure Garden Deluxe Double Bed Room
Stayed in Oct 2024
Couple
2 review
10/10
Outstanding
Posted on Nov 30, 2024
Quiet place. Easy access to Shuhe old town. Friendly and helpful staff.
Response from Property: Dear guests: Thank you for choosing Lijiang Transcendent Garden Hotel for this trip. We seek to provide the most detailed service for each guest and bring a valuable experience for each guest. The hotel inherits Lijiang characteristic Naxi courtyard. Naxi courtyard, wooden structure tells the ancient warmth. The courtyard is quiet and wide, every stone, every tile, is the bearer of culture, telling the Naxi profound history and unique wisdom of life, the hotel park can overlook the Yulong Snow Mountain, welcome to enter the Naxi characteristics of the courtyard, listen to the Yulong snow Mountain thousand years of eyes!
Guest User
Anran Garden Duplex Two-Bedroom Villa
Stayed in May 2024
Family
11 review
10/10
Outstanding
Posted on Jun 20, 2024
Great place for families to stay. Love their family Villa and all the services. Suggestion: living should have a bar with a sink and refrigerator for convenience.
Response from Property: Dear guest, thank you for your recognition of our hotel, your valuable suggestions we will feed back to the hotel leadership, improve the better service, hope you come again next time.
Guest User
Anran Garden Duplex Two-Bedroom Villa
Stayed in Jul 2024
Family
4 review
9.0/10
Great
Posted on Aug 14, 2024
well location hotel
Response from Property: 尊敬的賓客:非常高興從您的點評中得知給您留下如此美好的印象,希望您未來可以繼續關注我們麗江超然花園別墅酒店,並將以後入住時的更多感受和體驗告訴我們,熱忱期待您的再次光臨,祝您及家人身體安康~
Guest User
River Deluxe Room (King Bed)
Stayed in Jun 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Jul 25, 2025
I stayed for two nights and was completely attracted by it. The yard is like a secret garden, with stone paths spreading around green plants and a terrace with a great view. During afternoon tea, I basked in the sun and saw the snow-capped mountains in the distance and the flowers nearby. Any photo I took was a wallpaper. The afternoon tea was generous in portion, the fruit was very fresh, and there was my favorite snow meringue, which was just right with Yunnan red. The service details warmed my heart: warm Pu'er tea was handed to me when I checked in. Knowing that I like quietness, they specially arranged a room near the back; after playing, I found that the bedding was changed to sun-dried ones with a faint fragrance; Here, the days are as slow as flowing water, and every moment is comfortable and appropriate.
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Response from Property: Dear guest: I am very happy to know from your comments that you have left such a good impression. I hope you can continue to pay attention to our Lijiang Chaoran Garden Villa Hotel in the future and tell us more about your feelings and experiences during your stay in the future. I sincerely look forward to your visit again and wish you and your family good health~
Guest User
Deluxe Queen Room
Stayed in May 2025
Family
6.5/10
Posted on Jun 20, 2025
First of all, it is worth affirming the service of Xiaohe's front desk! I hope that the leaders of your company can recognize such employees. I stayed for a total of 2 nights and booked 2 rooms. The room was not ready at noon on the day of arrival, and people were waiting in the lobby. At that time, no one told me how to use the two experiences that come with these houses! Until I checked out today, I asked Xiaohe, and Xiaohe began to help me book tie-dye in a hurry, and I ran over to experience it in a hurry. Not to mention the shooting service, if you don’t want to give it, then don’t hang it in the room content to lose your good impression! The hardware of this hotel, how to say, is still acceptable! The breakfast is rubbish. The aunt did not even wear gloves and started to put the steamed cold corn and sweet potatoes on the self-service counter. The overall environment is dirty. The drinks provided for breakfast are large bottles of Coke and Orange Juice 🤣, the kind that you open the bottle and pour yourself
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Response from Property: Dear guest: Thank you for your affirmation of our service! We apologize for the delay in informing you of the experience, the filming service and the breakfast problem. We have optimized the process and standardized the catering. We hope you will come again to experience the improvement and make up for the regrets~
Guest User
Deluxe Queen Room
Stayed in May 2025
Other
7 review
10/10
Outstanding
Posted on Jun 13, 2025
Garden-style hotel with nice view, you can see the snow-capped mountains in the distance. The duplex villa has a living room downstairs and two bedrooms upstairs, which is clean and quiet. The hotel is across the street from Shuhe Ancient Town, which is convenient for sightseeing.
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Response from Property: Dear distinguished guest, thank you for your sweet praise, which is like a breeze from Yulong Snow Mountain, sweeping away all the "troubles"! Thank you for your support. We will continue to improve and optimize with your support. We look forward to meeting you again in the future. I wish you ggv mu la laq (good health) xi yuq nee heeq (happy life).
Guest User
Anran Garden Duplex Two-Bedroom Villa
Stayed in May 2025
Traveling with friends
5 review
5.0/10
Posted on Jun 9, 2025
Facilities: Everything you need Hygiene: There are a lot of bugs, especially on the balcony, there are a lot of dead bees and bugs Environment: The environment is good, the scenery is beautiful and quiet Service: We booked for three days and we needed bags. We asked the front desk for a few. There were several of us in the group. When we asked for more, the front desk said they would charge. I was speechless. This is the first time I heard that a 1,000 yuan hotel bag is charged. The delivery is also very slow.
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Response from Property: We are very sorry☹️ that you had a bad stay experience! With the coming of summer, there are more vegetation in the park, which provides some shelter for small animals. We will immediately arrange for professionals to disinfect the entire garden villa again, especially for the outdoor balcony disinfection inspection. We will also strengthen daily inspections in the future, and never let small insects affect your experience. As for the service, we did not communicate well with you about the bag charge. In the future, we will clarify the scope of free items, and the replenishment of supplies will also optimize the process and speed up the process. Giving a rose to someone will leave a fragrance in your hand~😀We are well aware of the importance of service details in these details, and we will make every effort to rectify them. We hope to give us another chance to make up for it. Welcome to supervise and wish you a happy life~😀
Guest User
Deluxe Queen Room
Stayed in May 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jun 8, 2025
I rarely write reviews, but this stay was really a home away from home. I thought the villa hotel was just a gimmick at first, but once I arrived, I found it was true. The surrounding scenery is beautiful, with small bridges and flowing water, and the living environment is very harmonious. The receptionist was very enthusiastic and her appearance was what I liked. The most important thing is that it is only about 100 meters away from the southeast gate of Shuhe Ancient Town. I must recommend good things, and I hope to have good discounts for everyone next time.
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Response from Property: Dear distinguished guest, hello! Thank you very much for choosing to stay in our hotel. And give us a five-star praise. We are honored to serve you. We always adhere to providing comfortable, elegant accommodation environment and high-quality services for every customer. Your satisfaction is the driving force of our service. Looking forward to meeting you again in the near future at Lijiang Chaoran Garden Villa Hotel. I wish you good health and a happy life!
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 14, 2025
Second stay. Beautiful environment. Located outside the ancient town. Good service. Clean room. Sufficient water and drinks are provided. Breakfast has many varieties. Convenient to enter and exit the ancient town. There is a shortcut to go directly to Shuhe Ancient Town.
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Response from Property: Dear guest, it is a great honor to welcome you again! We are very pleased to see that you are so satisfied with every aspect of our hotel. We are very happy that our beautiful environment, good service, clean rooms, and sufficient water and drink supply all meet your expectations. A rich and varied breakfast can start a great day for you, and the convenient shortcut to Shuhe Ancient Town also adds convenience to your travel. Your second choice is the greatest recognition for us. We are always committed to creating an unforgettable stay experience for every guest. We look forward to having the opportunity to welcome you for the third, fourth, and so on visit in the future. We will definitely repay your trust with more considerate service!
Zizairufengseven
Yiran Garden Duplex One-Bedroom Villa
Stayed in Apr 2025
Couple
9 review
10/10
Outstanding
Posted on May 9, 2025
It is very convenient to travel by car. The hotel has its own parking lot, which is right next to Shuhe Ancient Town. The villa-style hotel is clean and comfortable, and it is very pleasant to walk in the beautiful scenery. Xiao Zhang at the front desk warmly received us, and we were generally satisfied!
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6/7
Response from Property: 尊敬的客人:非常感謝您分享這段精彩的入住體驗!得知您在酒店度過了愜意的時光,我們深感榮幸。酒店優越的地理位置,加上專屬停車場,確實為自駕遊的客人提供了極大便利。而別墅式的住宿環境,乾淨又舒適,周邊束河古鎮的美景更是增添了不少魅力,能讓您在散步時盡情享受這份愜意,我們由衷開心。前台小張一直以熱情專業為服務宗旨,您的認可對他來説是最好的獎勵,我們也會給予表揚。您的滿意是我們不懈追求的目標。期待您再次選擇我們酒店,下次為您帶來更貼心周到的服務,讓您收穫更多美好回憶。
Guest User
Leisure Garden Deluxe Twin Room
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 9, 2025
The hotel front desk Xiao Zhang provided good service and responded quickly. The hotel is in a great location, you can see the snow-capped mountains from the corridor. It is a 10-minute walk to Shuhe Ancient Town. It is very quiet and beautiful.
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!萬分感謝您對酒店及前台小張的高度讚揚!小張能憑藉快速響應和優質服務贏得您的認可,我們由衷為他感到驕傲。他始終將客人需求放在首位,您的肯定會成為他不斷進步的動力。酒店所處位置得天獨厚,能讓您在走廊欣賞到壯麗雪山,又臨近寧靜美麗的束河古城,步行片刻即可抵達,感受那份獨特韻味。我們深知您的滿意就是對我們最大的鼓勵,期待您再次回到這個温馨之所。下次入住,我們定不負所望,為您呈上更卓越的服務,讓您在這延續美好旅程。
Guest User
Leisure Garden Deluxe Twin Room
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 6, 2025
Very good, I stayed there after May Day, the price-performance ratio is super high, the sanitation is very clean, and the villa area is very quiet. It is also very close to the ancient town. The service and facilities are very good. This price also includes free fruits and drinks. It is the best hotel I stayed in during the entire May Day holiday
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Response from Property: Dear guest, I am very happy to receive your kindness. I am glad to see you after May Day and witness your comfort and tranquility here. The hotel adheres to its original intention and treats you with high cost performance, clean environment and considerate service. Fortunately, you have recognized it. The tranquility of the villa area and the convenience of the ancient town add color to your journey. The fruit and vegetable drinks given as gifts also carry our sincere wishes. We look forward to meeting you again and writing a beautiful new chapter together.
Guest User
Leisure Garden Deluxe Twin Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 5, 2025
Quiet, comfortable, and the breakfast was very clean and refreshing. There was a guy wearing glasses and speaking with a Honghezhou accent, who was enthusiastic and positive, and was great! Will come again!
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to know from your comments that you have left such a good impression. I hope you can continue to pay attention to our Lijiang Chaoran Garden Villa Hotel in the future and tell us more about your feelings and experiences during your stay in the future. I sincerely look forward to your visit again and wish you and your family good health~
Guest User
Chaoran Snow Mountain Deluxe Two-Bedroom Villa
Stayed in Apr 2025
Family
10 review
10/10
Outstanding
Posted on May 3, 2025
The hotel is garden-style, and it is suitable for taking photos and checking in. The platform upstairs in the lobby can wish for the Jade Dragon Snow Mountain, and the photos taken are super beautiful! The room is villa-style, with a living room downstairs and a bedroom upstairs. It is clean and well decorated! The location is right next to Shuhe Ancient Town, and it can be reached in 3 to 5 minutes on foot. The location is very good. The hotel service is very good! The handsome guys and beautiful girls at the front desk are very enthusiastic! It is very suitable for family and couples to travel! I will choose it next time!
Original TextTranslated by Google
Response from Property: 親愛的客人,萬分感謝您的高度評價!能讓您滿意,我們無比欣喜。園林式環境是酒店特色,處處皆景,很高興它成為您鏡頭中的美好。大堂平台可遠眺玉龍雪山,壯美風光與您的美照相得益彰。別墅型房間乾淨又美觀,裝修細節滿滿,希望給您家一般的温馨。優越的地理位置,距束河古鎮僅幾步之遙,方便您盡情探索。前台工作人員熱情周到,他們用真心服務每位賓客,您的認可就是最好回饋。我們很榮幸成為您親子游、情侶遊的理想之選,期待您再次下榻,我們定不負期待,為您打造更多難忘瞬間!