Top 5-Star Hotels in Lhasa

You can always trust Shangri-La! I felt the warmth when I checked in. Ashley Chen wrote the luxury club privileges and reminded me to slow down and not to take a shower on that day. Happy Hour: Good environment, rich variety, the lady from Ya'an is nice, the service is very good👍 The dishes of Shang Palace are as stable and delicious as always😋

The hotel upgraded our room, provided us with an extra bed, allowed us late check-out and provided smiling/prompt service. Overall a very good experience.

Great hotel, large room (was upgraded for free to Suite), clean. Marshal at reception was friendly and attentive. Large variety at breakfast, although the western options are still slightly limited. Would be nice to have greek yoghurt and more cereal choices. Chinese options are great. Joy (waitress at breakfast) was very good and deserves a mention!

I checked into the hotel at 1 a.m. today. The two front desk waiters, Xiaoyu Cuocuo, received us very warmly and thoughtfully and personally sent us to the room. I drove more than 600 kilometers last night. It felt like home. The room was clean and hygienic, with complete sanitary products. The room was equipped with an oxygen machine, an air purifier and a humidifier. The hotel has a washing machine to provide services. I washed all my clothes last night! I feel at home when I return to Pingcuo Kangsang in Lhasa. This is my first time staying in the hotel in 2021. Every time I go to Tibet, I choose to return to Pingcuo Kangsang. The breakfast in the morning is rich and delicious. The waiters in the restaurant and the aunt who cooks noodles make me feel that the management of the hotel is indeed remarkable. After the end of the Ali Grand Loop, I will return to the Oxygen-rich International Resort Hotel in Pingcuo Kangsang, a self-driving holy land in Lhasa.

1. Service. The hotel was booked many days in advance, and a family of three booked a twin room specifically for sleeping comfort. On the morning of check-in, the hotel called to confirm and made it clear how many people would be staying. But when I came to check in at around 8 pm, I was told that the twin room was no longer available and the room I booked had been given to someone else. I was really speechless. Standing at the front desk for a long time can't solve it. At first, I was told that I would cancel the order and then book the Tibetan-style building, but I couldn’t book it on the same day, and the Tibetan-style building was not displayed on the platform. Later, he said that he could coordinate a room without air conditioning. It would be freezing in Lhasa in winter? After more than half an hour, it still couldn't be solved. I finally said, if it doesn't work, please give me an extra bed in the double room, so that I can sleep comfortably. It turned out that I was asked to add money myself, which was simply ridiculous. Finally, we were told to call the manager to apply and asked us to wait in the lobby for a while. Finally, after waiting for an hour, we were told that we could add an extra bed for free. 2. Room facilities are relatively old. It is no different from all hotels with place name + hotel + VIP building. 3. The breakfast was terrible, totally sorry for the quality of the hotel.

I brought my children to Lhasa and chose to stay in Songtsam ******* Cultural Hotel. The service experience from check-in to check-out exceeded that of some domestic five-star hotels. I stayed in a twin room with a balcony on the third floor of a three-story ******* building. I could see part of the Potala Palace. The bedroom was equipped with an oxygen diffuser and the washlet in the bathroom was a pleasant surprise. I moved to St. Regis a few days later and there was no such condition. The whole hotel is full of strong ******* culture. The service staff are all handsome and beautiful ******* girls and boys, and they are all very polite. You can see the night view of the Potala Palace when dining on the outdoor platform of the Chinese restaurant. The stone pot matsutake chicken soup and yak hot pot are also very delicious. I moved to St. Regis after 2 nights because I sprained my foot and had difficulty walking when I went to the Potala Palace. In comparison, the service gap is huge. As a Marriott member, St. Regis Tibet should be the Marriott hotel with the worst service in the country. There is no harm without comparison. The only drawback of Songtsam Hotel is that there is no stone slab for sitting bath in the shower room. After all, this is a plateau and some guests may feel more comfortable sitting down to take a shower. I have become a Songtsam member this time and will continue to stay here to experience the culture of Songtsam Hotel next time. I came to Tibet 20 years ago and have been longing to return to Lhasa and Namtso. I wish the ******* people a better life!

We booked 6 rooms, and the hotel butler, Ping Ping, went to each room to explain to us how to use the facilities and equipment and the precautions. The oxygen concentrator works very well, and the photos taken on the Cloud Top Coffee are very good. We booked 6 rooms, and the hotel butler, Ping Ping, went to each room to explain to us how to use the facilities and equipment and the precautions. The oxygen concentrator works very well, and the photos taken on the Cloud Top Coffee are very good.

I love this hotel so much. I felt the sincere service from the moment I entered the door. When our car drove into the yard, several waiters helped to carry the luggage. When we were waiting to check in, they immediately provided hot towels and hot tea. As for the design of the entire hotel, it completely meets my aesthetic taste. The room hygiene is very good, and the supplies are also very high-end. Only the corner of the window sill where the window can be opened has dust. I hope the hotel will clean it up in time to make the hotel more perfect. We went to the terrace to drink the complimentary coffee. The view was beautiful. We had dinner in the hotel. The taste was good. The breakfast variety was not very rich, but it was all very delicate and delicious. All the waiters spoke softly and were very polite. It can be seen that the hotel is training its employees very carefully. In short, if I go to Lhasa next time, I will definitely stay in Arro Khampa.

Recommended by a friend, who said it was a great hotel, especially the service. We were not disappointed. We are a family of four and booked a deluxe twin room. When we went to the front desk to check in, the front desk upgraded us to a garden view twin room for free. It was very nice and the service was excellent. I will definitely choose this hotel for future business trips!

There are many thangkas in the hotel corridor, which are very beautiful. The room is very warm and clean. There is no noise at night and I sleep very soundly. The staff are very enthusiastic and innocent. I remember one of them, Qu Zhen, who is serious and responsible with a good attitude. The location is close to the Jokhang Temple. There are many delicious foods around.