Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(45)
Positive reviews(42)
Reviews with photos/video(9)
Clean and tidy(11)
Delicious breakfast(11)
Awesome rooms(10)
Awesome stay(9)
Friendly front desk staff(5)
Negative reviews(3)
Guest User
Discount Standard Room
Stayed in Dec 2024
Solo traveler
8 review
6.5/10
Posted on Jan 15, 2025
Good value.
Unfortunately be warned the heating does not work, room was 12c throughout my stay!! I did not raise this with reception as many other guests had the same experience.
Response from Property: . We truly appreciate your kind words about the good value. However, we're deeply sorry for the inconvenience caused by the malfunctioning heating. Your feedback is crucial. We'll conduct a thorough check of all heating systems to ensure this doesn't happen again. To make it up to you, we'd like to offer you a complimentary breakfast on your next visit.
LINGS
Discount Standard Room
Stayed in Sep 2024
Couple
48 review
6.5/10
Posted on Nov 1, 2024
Good breakfast but no washing facilities, hotel need upgrading.
Response from Property: Thank you for your favorable comment! We are really grateful for your support and affirmation of our hotel. Your satisfaction is our greatest motivation. We will continue to strive to provide better services. We are looking forward to your coming again. Wish you a happy life, good health and a harmonious family. Tashi Delek.🙏🙏
Guest User
Discount Standard Room
Stayed in Feb 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Mar 13, 2025
The hotel is decorated in a retro style. The rooms are equipped with oxygen concentrators and electric heaters. The Potala Palace can be seen from the windows of some rooms. The breakfast is rich and the staff will deliver it to the room after you check the time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed and heartwarming evaluation of our hotel! The retro decoration style is the unique ******* style we hope to create for you. The oxygen concentrator and electric heater are also to make you comfortable and at ease every moment on the plateau. It is our honor to let you enjoy the sacred beauty of the Potala Palace and taste the rich breakfast. Looking forward to your next visit, we will definitely give you a better experience! I wish you a happy life and all your wishes come true, Tashi Delek 🙏🙏🙏
Guest User
Discount Standard Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 11, 2025
The front desk clerk was enthusiastic and helped us upgrade the room so that we could see the Potala Palace. The breakfast was varied. There was no odor in the room.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and taking the time to share your valuable stay experience! We are honored to know that the warm service of our front desk colleagues, the upgraded view room, the rich breakfast and the clean room can bring you a pleasant experience. Your satisfaction is our greatest encouragement and the driving force for us to continuously improve our service quality! We look forward to continuing to add more beauty to your journey with our high-quality services in the days to come, and we sincerely welcome you to visit us again!
Guest User
Discount Standard Room
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Mar 14, 2025
The room is clean, the ******* beauty at the front desk has a good service attitude, I like to stay in this hotel every time I go on a business trip.
Original TextTranslated by Google
Response from Property: We are honored to be your safe choice for business trips! Clean rooms and quality services are our promise. Welcome to come home often. I wish you a happy life, happiness and happiness.
Huaitesamenglichade
Discount Standard Room
Stayed in Mar 2025
Business traveler
39 review
10/10
Outstanding
Posted on Jun 13, 2025
Facilities: Complete
Sanitation: Clean and tidy
Environment: Very good
Original TextTranslated by Google
Response from Property: 謝謝您對我們設施、衞生和環境的認可呀!能讓您感受到齊全的設施、乾淨整潔的環境,我們特別開心~ 我們會繼續保持,努力給大家更好的體驗,期待您下次再來呀!
Guest User
Discount Standard Room
Stayed in Oct 2024
Solo traveler
3 review
2.0/10
Posted on Nov 4, 2024
If you can't remember the room number, don't ask the front desk, otherwise they will scold you like a goblin, and the security guard and two men who don't know what they are will come out immediately. My computer can't read it, blame the guests, I personally experienced it
Original TextTranslated by Google
Response from Property: Dear customer, we are very sorry that we did not take good care of you and brought you an unpleasant experience during your stay. This problem is our negligence. The hotel leaders attach great importance to your feedback, criticize and educate the employees, and improve the service quality of the employees. We will definitely give you a good stay experience next time. I wish you a happy life and welcome to stay next time!
Guest User
Discount Standard Room
Stayed in Feb 2024
Traveling with friends
12 review
10/10
Outstanding
Posted on Apr 1, 2024
I was upgraded to a room with a view for free. I was very satisfied with my stay. The front desk staff was very friendly and answered all my questions. The luggage storage was also very satisfactory. The room was clean and tidy.
Original TextTranslated by Google
Response from Property: Dear guests, hello!
Thank you very much for your praise for us. We will definitely continue to work hard to live up to your praise. All the staff of the hotel are looking forward to your visit again. I wish you a happy life. Zhaxi Delek🙏🙏🙏
來自香港旅客
Discount Standard Room
Stayed in Feb 2024
Solo traveler
19 review
9.5/10
Amazing
Posted on Apr 26, 2024
The front desk of this store is very welcoming and has a very good attitude
Prices are very cheap in off-season
The front desk gave us a free upgrade
Overall, I was very satisfied with the entire stay.
Original TextTranslated by Google
Response from Property: Thank you for your enthusiastic praise and support for our hotel! We are very pleased to see your thoughtful comments. Your affirmation is the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to welcoming you again and meeting everyone who comes from afar! Zhaxi Deler🙏
Guest User
Discount Standard Room
Stayed in Jan 2024
Traveling with friends
21 review
10/10
Outstanding
Posted on Feb 15, 2024
The entire hotel looks elegant in appearance, decorated in ******* style, and there is a ******* fragrance in the corridors. Although the room decoration looks a bit old, it does not affect the use at all. There are many charging sockets, and the breakfast is very rich. We booked 2 rooms to stay together. 2 nights, this is the most satisfying and cost-effective hotel in this Tibet trip
Original TextTranslated by Google
Response from Property: Dear guests, hello!
Thank you very much for your good comments. We will definitely continue to work hard to live up to your good comments. All the staff of the hotel are looking forward to your visit again. I wish you a happy life. Zhaxi Delek
JOHN TSE K W
Discount Standard Room
Stayed in Jun 2024
Family
33 review
10/10
Outstanding
Posted on Aug 14, 2024
The most difficult thing for me about this hotel is that all the hotel staff are enthusiastic and provide high-quality and considerate services around the clock. The hotel's facilities are also complete, and the rooms are clean and hygienic. Xinding Hotel, great!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your good review of us. We will definitely make persistent efforts to live up to your good review. All the hotel staff look forward to your visit again. I wish you a happy life, Tashi Deleh🙏🙏🙏
Guest User
Discount Standard Room
Stayed in Jun 2024
Family
4 review
10/10
Outstanding
Posted on Jul 23, 2024
The lady at the front desk is very enthusiastic. Not only is she beautiful, but she is also very kind-hearted. The hotel has a nice environment and the breakfast is particularly rich.
Original TextTranslated by Google
Response from Property: "Thank you for your good review! Thank you very much for your support and affirmation of our hotel. Your satisfaction is our biggest motivation. We will continue to work hard to provide better services. We look forward to your visit again. I wish you a happy life and good health. Happy family, Tashi Deleh🙏🙏🙏
Guest User
Discount Standard Room
Stayed in Jan 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Feb 4, 2025
Very good, clean room, good service
Original TextTranslated by Google
Response from Property: Thank you for your recognition! We have always adhered to the concept of "customer first", from room hygiene to service quality, we strive to do our best, and look forward to your next stay! I wish you a happy life and all the best, Zhaxi Delek 🙏
Guest User
Discount Standard Room
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Feb 10, 2025
Clean and hygienic, rich breakfast
Original TextTranslated by Google
Response from Property: Thank you for your praise! We always strictly control the hygiene and cleanliness, and the breakfast is also carefully prepared, just to give customers a comfortable stay experience. Looking forward to your stay again and wish you a happy life! Zhaxi Deler 🙏
Anonymous User
Discount Standard Room
Stayed in Aug 2023
Traveling with friends
5 review
8.5/10
Very Good
Posted on Sep 29, 2023
After getting off the plane, I got high and my oxygen saturation was 60-75. When I arrived at the hotel front desk, I was a bit unresponsive. The staff were very serious and responsible, especially Miss Denzin at the front desk, who quickly came out of the room to arrange oxygen inhalation. She was patient and careful in arranging the room. It was okay. See the Potala Palace
Original TextTranslated by Google
Response from Property: Dear 😚 First of all, thank you for choosing Lhasa Xinding Hotel. Your satisfaction is our biggest motivation. All the hotel staff look forward to your visit again. I wish you a happy life, Tashi Delek!