This business trip was my first time to the plateau. It was originally just an ordinary trip, but it became my most unforgettable stay experience.
When I first arrived at the hotel, the warm smile of the girl at the front desk made me feel very friendly. When checking in, she noticed that my face was not very good, and immediately sent a cup of warm sweet tea, and thoughtfully arranged a well-ventilated and sunny room for me.
Late at night, I suddenly felt unwell. I used to come and go to the plateau frequently for business trips. This time I probably caught a cold. It was snowing in Lhasa. After that, I quickly contacted the front desk, and the duty manager quickly arrived with the staff. They were professional and calm. One helped me adjust the pillow and body position, and the other gently patted my back to help me breathe. After I felt more comfortable, I felt that I didn’t need to go to the hospital. What touched me most was that they were afraid that the room’s diffuse oxygen supply was not enough, and they also thoughtfully pulled the oxygen tank. It was so thoughtful.
The next morning, the doorbell rang gently. I opened the door and found that it was the girl at the front desk who personally brought the breakfast tray, which was filled with porridge, side dishes and steaming sweet tea. ”I was afraid you might feel uncomfortable, so I sent it directly to you,” she said softly, ”Just tell us if you need anything.”
Every day after that, I could always hear a gentle knock on the door at a fixed time. Sometimes it was fresh fruit, and every time it was accompanied by warm greetings.
Before leaving, the girl at the front desk specially wrote down my return time and helped me call a car in advance. She stood at the door of the lobby with concern in her eyes. At that moment, I suddenly realized that real service is not about form, but about caring from the heart.
In this strange city, I met not service staff, but a warm presence like family. Thank you for interpreting what true hospitality is with your meticulous care. Such warmth is worth remembering forever. Next time I come, this will definitely be my only choice.
Thank you very much for your warm help. I asked about the content of the remarks before I checked in. I was very patient to help choose the room ~ I also helped open the humidifier and oxygen supply in advance before I checked in. I also specially prepared snacks and yogurt because I didn't catch up with food at night. Thank you very much!
The box lock is broken. Contact the front desk. The manager and engineer both help unlock it. Thank you very much ~.
Stayed many times, all partners are very enthusiastic!
Hotel near Potala Palace/Sun Island,Lhasa53% of visitors choose this area
GGuest User2025.03.23
Facilities: The room is fully equipped
Hygiene: The room is clean and tidy
Environment: Very close to the Potala Palace, convenient transportation
Service: The front desk service is warm and thoughtful. Very good
Late night porridge: Free porridge at night is so thoughtful
Anti-altitude hot drink: Check-in is fast, Fengxue chrysanthemum tea relieves altitude sickness
Hotel near Potala Palace/Sun Island,Lhasa53% of visitors choose this area
SShanzhazhier2025.03.06
The room feels good, but a little small. It's a diffused oxygen room. Help! Haha. The service of the girl at the front desk is very good. The milk tea they make themselves is also very good. It can relieve altitude sickness. Drink more. The location is convenient. The Potala Palace and the square are on the left, and the Jokhang Temple on Barkhor Street is on the right. The Nama Sedeni restaurant nearby is also good. You can go and experience it. There is a parking lot in the basement, and parking is free. The breakfast is just average and needs to be improved. Overall it is very good, Atour is worthy of trust.
This hotel is the most satisfactory hotel I stayed in Lhasa. The guys and girls at the front desk were very warm and thoughtful. The room was very clean, the view outside the window was nice, and it was very convenient to eat and travel around. The hotel breakfast was great. Very considerate service. I will come back to stay next time.
Excellent
1462 reviews
9.6/10
Price from
AED 205
per night
Check Availability
Discover more Atour hotels in Lhasa
Recent Guest Reviews for Atour Hotels in Lhasa
See all
Discover real ratings and guest reviews to find the best Atour hotels in Lhasa.
9.3/10
Very Good
GGuest UserFacilities: The room is fully equipped
Hygiene: The room is clean and tidy
Environment: Very close to the Potala Palace, convenient transportation
Service: The front desk service is warm and thoughtful. Very good
Late night porridge: Free porridge at night is so thoughtful
Anti-altitude hot drink: Check-in is fast, Fengxue chrysanthemum tea relieves altitude sickness
GGuest UserThis hotel is the most satisfactory hotel I stayed in Lhasa. The guys and girls at the front desk were very warm and thoughtful. The room was very clean, the view outside the window was nice, and it was very convenient to eat and travel around. The hotel breakfast was great. Very considerate service. I will come back to stay next time.
SShanzhazhierThe room feels good, but a little small. It's a diffused oxygen room. Help! Haha. The service of the girl at the front desk is very good. The milk tea they make themselves is also very good. It can relieve altitude sickness. Drink more. The location is convenient. The Potala Palace and the square are on the left, and the Jokhang Temple on Barkhor Street is on the right. The Nama Sedeni restaurant nearby is also good. You can go and experience it. There is a parking lot in the basement, and parking is free. The breakfast is just average and needs to be improved. Overall it is very good, Atour is worthy of trust.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.