4 Balconi Rooms-Boutique B&B

Very satisfied with my stay in the Balconi residence. The room is very large with a beautiful view of the streets of Lecce. It was very quiet, and I spent a pleasant evening, I recommend

L’anno scorso, nel mese di maggio, ho soggiornato in questa struttura, quella sita a Lecce. Per rimanere qualche ora la mattina ho pagato un supplemento di 20 euro. Ho sbadatamente lasciato una camicia di Elisabetta Franchi presso la struttura. Appena me ne sono accorta l’ho fatto presente e mi hanno detto che quando volevo me l’avrebbero restituita. Era un periodo particolarmente complesso per me e non ho fatto la richiesta subito, ho aspettato due mesi in virtù del fatto che sapevo che il capo era lì ed era al sicuro. Non mi è stato mai restituito dicendo che era andato perso e non è stata fatta neppure la mossa di offrirmi un soggiorno gratuito o ricomprare la camicia. Vergognoso. Sconsiglio vivamente il soggiorno

E' il peggior b&b che potessimo trovare. Bagno molto sporco, lo scopettino del bagno da schifo, sifone del lavabo che perdeva, muro scrostato e la pulizia del bagno, nei 4 giorni di soggiorno, non e' mai stata fatta. Letto indecente, rifatto con lenzuola spaiate, anche questo mai rifatto. Colazione pessima, non curata. Nei barattoli biscotti e taralli vecchi. La sera molto rumore e schiamazzi fino a notte fonda, ma questo e' il minimo. Se potete evitatelo. Unica nota positiva in centro

The structure is beautiful and its location is strategic, a stone's throw from Piazza Sant'Oronzo. We stayed in the suite with the hot tub. The spaces are large, except for the bathroom which was still functional, considering that next to the bed there is a hot tub. The host pampered us by making us find strawberry-flavored water, chocolates and some drinks in the fridge. The bed and pillows (of different sizes depending on the needs) were truly restorative!! If I can give some advice, pay special attention to the cleanliness, especially of the tub, and to the breakfast buffet (quite basic). The host is very kind and available for any request and for this I thank him from the bottom of my heart. We will definitely be back.

Pas passible désolée Avons dû partir car chambre à 15 degrés Carrelage au sol gelé 1 seule Table de nuit Et en aglo avec du feuillage dessus donc inutilisable, aucune prise près Du lit... et surtout un lot où on s’enfonce donc on dort et position assise... première fois qu’a je dois changer d’hôtel pourtant je voyage dans beaucoup de pays

Terrible experience. We booked a room for 30 and 31 2024. When we arrived we took the keys with the pin they had provided us, from the box at the entrance of the door. We walked up 2 floors with our suitcases, to our surprise once inside we were greeted by a living room with walls full of leaks and black mold. We entered the bedroom which was also compromised by black mold badly cleaned somewhere, in other places it was full of black stains, moving the bed, wardrobe and furniture black stains everywhere. (let's leave aside the very dirty dust an infinite number of flies in the bathroom) at this point we contacted the host to inform him that the room was unusable and dangerous to health, he told us he would refund us. To our surprise they declared that we had not shown up EVEN THOUGH THERE WAS EVIDENCE OF PHOTOS VIDEO PHONE CALLS. On January 6th we tried to contact the facility again, we received the response that it would block our phone and ended the call. Unprofessional behavior to date we have not had a refund. I invite the person who deals with it, instead of blocking and deleting the reviews to provide a civil service since you are paid to offer accommodation and not a hovel. I am waiting for the refund.