Central Plaza

Feels like a classic case of bait and switch. Booked though ******* and my booking was cancelled several days before due to my CC was not accepted.i was offered a rebooking which I accepted. Upon arrival at the address, I managed to access the building and went up to the reception area - a small room on the second floor, The same CC worked! But my room was in a different building about 10 min walk away. Reason given forr switch was water damage that had not been fixed. However it sure how true this is. The lady walked us over to the different building and ws nice and chatty along the way. The room was dated and reminded me of cheap student accommodation. Old work out sheets and towels. A vintage looking stove that had a gas odor coming from it The wifi didn’t work and I couldn’t work out how turn on the aircon. The second bed was also in the main area beside the door that did not feel safe for our children to sleep in. We decided over dinner this was not the place we wanted to stay and returned the keys and found a new place to stay. We didn’t checkout as there was no one to speak to. Most/all communication from original communication to checking out was via chat. I don’t know how ******* has a 8 point review. It def was not the same room or building I ended up in. The reviews in trip advisor seem much more realistic. Didn’t get to try the Mcdonals/Cafe breakfast as gave back the vouchers.