Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.5
Service8.7
Cleanliness8.5
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All reviews(65)
Positive reviews(37)
Reviews with photos/video(4)
Negative reviews(8)
BUSSINES
Bungalow with Garden View
Stayed in Nov 2023
Couple
33 review
8.5/10
Very Good
Posted on Jan 3, 2024
The bungalows were not of good quality. There was a musty smell on the stairs and in the room when we entered. The toilet door was dented in several places and swollen with moisture, it also did not close easily and did not lock at all as the lock was broken. The closet light was not working. The water in the bathtub was not at a constant temperature and would suddenly change from hot to cold and vice versa. The wall behind the bathtub had mold in some places.
Response from Property: Dear guest,Every single staff member and hotel's management would like to warmly thank you for choosing our hotel for your stay and for taking the time to share your first hand experience.We are very sorry to read that we didn’t meet all your expectations and that your stay was not a memorable one. It would have been our pleasure, if you had informed us during your stay, to check availability in a different room type and transfer you accordingly!We would like to ensure you that all your comments have already been taken under highly consideration in a consecutive effort we make to improve our facilities and services providing unique hospitality experiences to all of our guests.Once again, we thank you very much for your review and rating and we hope to have the chance to welcoming you again in the future!Till then we wish you all the best!Kind RegardsNikos VlouchosHotel Manager Grecotel Larissa Imperial
Guest User
Bungalow with Garden View
Stayed in Sep 2023
Business traveler
6 review
8.0/10
Very Good
Posted on Oct 17, 2023
Nice and comfortable hotel, helpful friendly staff, good choice for healthy and tasty breakfast
Response from Property: Dear guest,Every single staff member and hotel's management would like to warmly thank you for choosing our hotel for your stay and for taking the time to share your first hand experience on TRIP.COM.We are very glad to read that we have fulfilled your expectations and that you have had a memorable stay with us.Your nice words really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this is a great boost to our overall functioning and morale and we truly appreciate your recognition.We thank you once again for your review and rating and we all look forward to welcoming you back again soon!Till then we wish you all the best!Kind RegardsNikos VlouchosHotel ManagerGrecotel Larissa Imperial
daniela huzeinah
Bungalow with Garden View
Stayed in May 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jun 6, 2023
It was very pleasant stay! The Bungalow was spacious by the garden nice atmosphere and the breakfast fantastic. Will stay again
Response from Property: Dear guest,Every single staff member and hotel's management would like to warmly thank you for choosing our hotel for your stay and for taking the time to share your first hand experience.We are very glad to read that we have fulfilled your expectations and that you have had a memorable stay with us.We thank you once again for your review and rating and we look forward to welcoming you back again soon!Till then we wish you all the best!Kind RegardsNikos VlouchosHotel ManagerGrecotel Larissa Imperial
Nasos
Bungalow with Garden View
Stayed in Oct 2022
Business traveler
10 review
8.0/10
Very Good
Posted on Nov 26, 2022
Urgent need of renovation for the bungalows pool was great and so was the spa
Mudanchen
Bungalow with Garden View
Stayed in Oct 2024
Business traveler
49 review
9.0/10
Great
Posted on Dec 28, 2024
We booked a garden view room for two nights. It was the off-season so not many people were around which was good. There weren't many hotels to choose from in the whole city and they were average. However, there were restaurants a few hundred meters away where we could try the local specialties.
Original TextTranslated by Google
Response from Property: Dear guests,Every single staff member and hotel's management would like to warmly thank you for choosing our hotel for your stay and for taking the time to share your first hand experience.We are glad to read that we have met your expectations and that you have had a pleasant stay with us.Your nice words really strengthen our efforts in order to continue providing the highest level of services. Receiving positive reviews like this, is a great boost to our overall functioning and morale and we truly appreciate your recognition!We thank you once again for your review and rating and we all look forward to welcoming you back again soon!Till then we wish you all the best and a Happy New Year!Kind RegardsNikos VlouchosHotel Manager Grecotel Larissa Imperial
Guest User
Bungalow with Garden View
Stayed in Jul 2023
Business traveler
6 review
9.5/10
Amazing
Posted on Aug 30, 2023
The breakfast was very good and the swimming pool was very clean
Original TextTranslated by Google
Response from Property: Dear guest,Every single staff member and hotel's management would like to warmly thank you for choosing our hotel for your stay and for taking the time to share your first hand experience.We are very glad to receive from you so nice comments regarding our breakfast and our pool and to read that you have had a pleasant stay at our hotel!We all look forward to welcoming you back again soon!Till then we wish you all the best!Kind RegardsNikos VlouchosHotel ManagerGrecotel Larissa Imperial
Parma
Bungalow with Garden View
Stayed in Jun 2023
Couple
1 review
9.5/10
Amazing
Posted on Aug 8, 2023
Magnificent hotel!
Original TextTranslated by Google
Response from Property: Dear guest, Every single staff member and hotel's management would like to warmly thank you for choosing our hotel for your stay and for taking the time to share your first hand experience. We are very glad to read that we have fulfilled your expectations and that you have had a memorable stay with us. We thank you once again for your review and rating and we look forward to welcoming you back again soon! Till then we wish you all the best! Kind Regards Nikos Vlouchos Hotel Manager Grecotel Larissa Imperial
Tourist572878
Stayed in May 2025
Couple
10/10
Outstanding
Posted on Jun 21, 2025
Very nice hotel. It was definitely more than what I expected or usually get. The staff were dressed in suit coats and the servers were also dressed accordingly. The interior was grand with many places to sit and chat in the entrance was well as the bar area. The rooms were okay. The best things I liked was the huge pool outside with a large lounging area. Finally a pool where you can do laps. The huge buffet selection of food for breakfast. It set us up for the day. What I didn't like it that they don't have wash clothes. The front desk was surprised as this but then the next day we didn't get ours replaced. Also, the pillows are too thick. Hotels should have different thicknesses for their guests. I couldn't use them and had to use a towel instead.
6/7
Response from Property: Dear Tourist572878, Every single staff member and hotel's management would like to warmly thank you for choosing our hotel for your stay and for taking the time to share your detailed review. We are truly delighted to hear that your overall experience exceeded your expectations. It's wonderful to know that you enjoyed our elegant ambiance, attentive staff, spacious lounging areas, and especially our outdoor pool and breakfast buffet — we’re proud of these features and thrilled that they stood out for you. We also greatly appreciate your constructive feedback regarding the washcloths and pillow options. We're sorry for the inconvenience this caused during your stay. Please rest assured that your comments have already been taken under highly consideration in a consecutive effort we make to improve our facilities and services providing unique hospitality experiences to all of our guests. We thank once again for your review and rating and we genuinely hope to welcome you back in the future for an even better stay. Warm regards, Nikos Vlouchos Hotel Manager Grecotel Larissa Imperial
georgios p
Stayed in Apr 2025
Solo traveler
2.0/10
Posted on May 7, 2025
- Very expensive comparing to the quality - Big problem with soundproofing. - Poor condition after 20 years use. All areas and needs immediate renovation. - The staff needs training. Some were not good at customer service. +++ Very good food, also breakfast.
Response from Property: Dear 749georgiosp, Every single staff member and hotel's management would like to warmly thank you for choosing our hotel for your stay and for taking the time to share your first hand experience! We are truly sorry to hear that several aspects of your stay did not meet your expectations and that your overall experience was not a memorable one. Please accept our sincere apologies for any inconvenience caused. We fully understand how these issues can impact your stay and we would like to ensure you that all your comments have already been taken under highly consideration in a consecutive effort we make to improve our facilities and services providing unique hospitality experiences to all of our guests. On a more positive note, we are very glad to hear that you enjoyed our food and breakfast. Your kind words will be shared with our kitchen team. We thank you once again for your review and rating and we hope to have the opportunity to welcome you back again in the future and offer you a truly improved experience! Till then we wish you all the best! Kind Regards Nikos Vlouchos Hotel Manager Grecotel Larissa Imperial
ElizaM78
Stayed in Mar 2025
Couple
8.0/10
Very Good
Posted on Apr 5, 2025
We went off season so the outdoor pool was empty but overall it was a very nice hotel. Not all rooms have balconies so make sure you ask for one. The rooms are basic but have everything you need. The hair dryer is the old style bathroom ones with no high speed so can barely dry your hair. The breakfast is very good with a big variety to choose from. Staff and service was excellent
Response from Property: Dear ElizaM78, Every single staff member and hotel's management would like to warmly thank you for choosing our hotel for your stay and for taking the time to share your first hand experience. We are delighted to hear that you enjoyed the service provided by our team as well as our breakfast offerings and the overall atmosphere of our hotel. Your compliments means a lot to us! We truly appreciate your feedback regarding rooms, and we would like to assure you that they have been taken into serious consideration as part of our ongoing efforts to enhance our facilities and services to provide exceptional hospitality experiences for all our guests. However, please allow us to clarify that we do have rooms with balconies available in both main building (first floor rooms) and Bungalows. Once again, thank you for your review and rating and we would love the opportunity to welcome you back in the near future and offer you an even better experience. Until then, we wish you all the best! Kind regards, Nikos Vlouchos Hotel Manager Grecotel Larissa Imperial
dandeluxnz
Stayed in Apr 2025
Solo traveler
10/10
Outstanding
Posted on May 11, 2025
I had the opportunity to stay at this hotel while at visiting the city for work. Lovely hotel, classic features were maintained. My room was comfortable. The breakfast options were vast and plentiful Pool was closed while visiting but looked very inviting. Overall they provided a good experience for me
Response from Property: Dear dandeluxnz, Every single staff member and hotel's management would like to warmly thank you for choosing our hotel during your recent work visit and for taking the time to share your kind feedback! We are truly pleased to hear that you enjoyed your stay, found your room comfortable and appreciated our breakfast selection. It’s unfortunate that our outdoor pool was closed during your visit but we hope you’ll have the chance to enjoy it next time! We truly appreciate your positive feedback and hope to welcome you back again soon, whether for business or leisure! Till then we wish you all the best! Warm regards, Nikos Vlouchos Hotel Manager Grecotel Larissa Imperial
Yannaros
Stayed in Nov 2024
Business traveler
10/10
Outstanding
Posted on Dec 4, 2024
Attentive, friendly and personal service! Very convenient location for meetings for those who prefer to avoid traffic jam in the city centre. Just 10 mins from the centre. has an elegant bar with great choices, a gym and indoor pool. Great outdoor area with huge pool and gardens for those who visit in summer
Response from Property: Dear Yannaros, Every single staff member and hotel's management would like to warmly thank you for choosing our hotel for your stay and for taking the time to share your first hand experience. We are very grateful to receive from you so nice comments regarding our staff and facilities and we are more than glad to read that we have met your expectations and that you have had a pleasant stay with us. Your nice words really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognition! We thank you once again for your review and rating and we all look forward to welcoming you back again soon! Till then we wish you all the best! Kind Regards Nikos Vlouchos Hotel Manager Grecotel Larissa Imperial
Ioannis D
Stayed in Aug 2024
Family
10/10
Outstanding
Posted on Sep 15, 2024
I must stay the experience was one of the best and I’v stayed in many 5 star hotels in the past! The service deserves a 10 starting from the parking lot, the front desk to breakfast, luncheon, dinning room….room service and cleaning….kudos well deserved!
Response from Property: Dear Ioannis D, Every single staff member and hotel's management would like to warmly thank you for choosing our hotel for your stay and for taking the time to share your first hand experience. We are glad to read that we have met your expectations and that you have had a pleasant stay with us. Your nice words really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognition! We thank you once again for your review and rating and we all look forward to welcoming you back again soon! Till then we wish you all the best! Kind Regards Nikos Vlouchos Hotel Manager Grecotel Larissa Imperial
Paxton_Roland
Stayed in Feb 2024
Traveling with friends
10/10
Outstanding
Posted on Mar 30, 2024
I have never felt more compelled to write a review singing the praises of a hotel and its staff. From the rooms to the amenities, everything is what you would expect from a five star hotel all useful and makes extended stays easier. However the biggest plus resides in its waiters/waitresses, THEY ARE AMAZING people. To name a few Katerina, Efi, Vasiliki, Rafaela, Kostas, Giannis, Panagiotis, Gagan all were spectacular in their ways of greeting, understanding, and serving. Cleaning, taking orders, and delivering them all on time are things they can do easily all with a smile on their face. I never thought I'd find a new group of friends in the most random of places. If I ever come back it'll be for the family like experience this hotels staff gave me. Last thing I want to say, Thank you from the bottom of my heart for all the laughs and stories that was made at this hotel it was truly an amazing experience.
Response from Property: Dear Paxton_Roland, Every single staff member and hotel's management would like to warmly thank you for choosing our hotel for your stay and for taking the time to share your first-hand experience on Tripadvisor. We are very grateful to receive from you so nice comments regarding the courtesy and friendly attitude of our staff and to read that we have met your expectations and that you have had a pleasant at our hotel. Your nice words, really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognition! We thank you once again for your review and rating and we are all looking forward to welcoming you back again in the future! Till then we wish you all the best! Kind Regards Nikos Vlouchos Hotel Manager Grecotel Larissa Imperial
Guest User
Stayed in Feb 2024
Other
8.0/10
Very Good
Posted on Mar 1, 2024
The main areas of this hotel are nice, reception, bar, gym etc and the staff are lovely. The biggest challenge was the bedrooms and the sleeping floors. Carpets in corridors are desperately in need of replacing and the whole place needs a coat of paint. The bedroom was very small and very basic. Needs some TLC. Having said that, the price was right.
Response from Property: Dear Carol, Every single staff member and hotel's management would like to warmly thank you for choosing our hotel for your stay and for taking the time to share your first hand experience on TRIP ADVISOR. We are very glad to receive from you so nice comments regarding our facilities and the courtesy of our staff. Nonetheless, we regret to find out that we did not manage to live up all your expectations and that your stay was not a memorable one. As our renovation program is still in progress, we would like to ensure you that all your comments have already been highly taken under consideration in a consecutive effort we make to improve our facilities and services providing unique hospitality experiences to all of our guests. We thank you once again for your review and rating and we will be more than glad to welcoming you back again soon! Till then we wish you all the best! Kind Regards Nikos Vlouchos Hotel Manager Grecotel Larissa Imperial