HanTing Hotel (Lanzhou Dongfanghong Plaza The Mixc)

HanTing Hotel (Lanzhou Dongfanghong Plaza The Mixc) Reviews

HanTing Hotel (Lanzhou Dongfanghong Plaza The Mixc)

No. 262 Qingyang Road, Chengguan District, Lanzhou, Gansu, 730000, ChinaSee Hotel Details
HanTing Hotel (Lanzhou Dongfanghong Plaza The Mixc)
HanTing Hotel (Lanzhou Dongfanghong Plaza The Mixc)HanTing Hotel (Lanzhou Dongfanghong Plaza The Mixc)HanTing Hotel (Lanzhou Dongfanghong Plaza The Mixc)
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1 night

Guest Reviews

9.5/10
Outstanding
1216 review
Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(1216)
Positive reviews(1199)
Reviews with photos/video(99)
Friendly front desk staff(136)
Classy environment(65)
Delicious breakfast(61)
Easy to get around(59)
Quiet & comfortable(39)
Small room size(25)
Located downtown(15)
Perfect for business trips(13)
Negative reviews(17)
Nicole Bernadette Hodnett
Double Room A
Stayed in Dec 2024
Travel with friends
82 review
10.0/10
Outstanding
Posted on Jan 13, 2025
Great,wonderful and awesome
Response from Property: We appreciate the high praise you've given us! We will continue to strive to ensure that every guest enjoys exceptional service. We look forward to your next visit
Guest User
Double Room A
Stayed in Oct 2024
Couples
1 review
7.7/10
Good
Posted on Nov 17, 2024
The service is good. From the lady at the front desk who checked into the hotel to the aunt who cleans the house, they all give very enthusiastic and heart-warming words and actions. The hygiene of the room is also very good. The transportation is convenient and there are places to eat when you go out. There are three nearby There is a night market, which is also very close to various tourist attractions. It is very cost-effective. I also gave you a small gift before leaving. It is really great and a very pleasant trip.
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Response from Property: Dear customer, thank you for your recognition of our hotel. We will continue to work hard to create a better accommodation experience for you. We look forward to your visit again and wish you a happy life.
Guest User
Double Room A
Stayed in Oct 2024
Travel with friends
6 review
10.0/10
Outstanding
Posted on Nov 13, 2024
The service at this hotel is very attentive and the staff are very welcoming, making people feel at home. The room is very clean and tidy. The location is very convenient. There are many shopping malls and night markets nearby. It is also very close to Zhongshan Bridge Baita Mountain. The price/performance ratio is very high. I highly recommend this hotel!
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Response from Property: Dear guest, thank you very much for your compliment. We will maintain our excellent quality and protect you every time you stay.
Anonymous User
Double Room
Stayed in Oct 2024
Other
47 review
3.2/10
Posted on Nov 3, 2024
The room is very small, there is no room to put a 24-inch suitcase flat. You have to walk sideways. The bathroom is also very small, and when the faucet is turned on, water splashes all over. It was particularly noisy at night. It was close to the road and there was a constant sound of road construction and drilling. It was still making noise in the early morning. The soundproofing of the room is very poor, and there is a constant sound when opening and locking the door. The air conditioner outside is humming. I really felt like I was living in a large renovation site. When I left, I was asked to give a good review. I really couldn't laugh or cry. I have always lived in Hanting and have never seen anything like this. Such an environment is completely inappropriate for the Hanting brand and price. When I came to Lanzhou for the first time, I had the idea to leave this place as soon as possible.
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Response from Property: Dear guests, we are very sorry that you were not 100% satisfied with your stay this time. We are currently actively communicating with the construction unit outside the hotel about the working time, and we believe that this problem will be solved soon. In addition, our hotel provides free earplugs. If you need them, we can send them to your room at any time. We are committed to creating a comfortable stay environment for you and other guests and creating a home away from home feeling. Thank you very much for your comments and suggestions, and we look forward to your visit again
Guest User
Double Room
Stayed in Feb 2025
Couples
1 review
10.0/10
Outstanding
Posted on Apr 1, 2025
On my most recent trip I had the pleasure of staying at a hotel. The hotel has a superior geographical location, convenient transportation and complete surrounding facilities. The room is spacious and bright, with a modern and simple decoration style, giving people a warm and comfortable feeling. The service staff is enthusiastic and responsive, and both check-in and check-out are very efficient. Overall, I was very satisfied with this stay and I highly recommend it to anyone looking for a quality accommodation experience.
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Response from Property: Dear guest, thank you very much for your enthusiastic recommendation! We are sincerely happy to learn that you have been impressed by the hotel's superior location, spacious and bright rooms, and warm and efficient service. When selecting a location for the hotel, the team traveled all over the city just to make it convenient for guests to travel and enjoy the surrounding facilities. In the design of the guest rooms, modern and simple styles are carefully selected to create a warm and comfortable atmosphere. The service staff has received professional training and always puts guests’ needs at heart. Your recommendation is extremely valuable to us. Can you tell us about some interesting things that happened during your trip or your new expectations for hotels? We hope you will stay with us again and continue to write a beautiful story.
Kalahuladaochangsunwuji
Double Room A
Stayed in Aug 2024
Solo travelers
4 review
7.5/10
Posted on Sep 28, 2024
We didn't upgrade to a room with a window, so the air was a little worse. I got three forts for free when I checked in. The toilet was not very clean in terms of hygiene, the bed was okay, and the overall feeling was okay!
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Response from Property: Thank you very much for sharing your stay experience. Unfortunately, it did not meet your expectations. Please accept our sincere apology. If you have any help in the store in the future, please feel free to contact the front desk and we will do our best to solve it for you. We look forward to your next visit and wish you a happy life.
Guest User
Double Room A
Stayed in Feb 2025
Solo travelers
2 review
9.5/10
Amazing
Posted on Mar 29, 2025
The breakfast was good, the front desk service was good, and the room was clean. It's an old house. The room is small and the soundproofing is average. The noise from the corridor woke people up at 6 o'clock.
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Response from Property: I'm very happy that you gave a good review of the breakfast front desk service and room hygiene. At the same time, I deeply apologize for the bad experience brought to the room. Your feedback is extremely important to us. We will improve the sound insulation problem as soon as possible and strengthen the corridor management. As an apology, we will provide you with a free breakfast upgrade service next time you stay. We hope to make up for this regret and look forward to your visit again to feel our changes.
Anonymous User
Double Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/10
Posted on Sep 13, 2024
There is no need to swipe your card in the hotel elevator to press the button. The room is very, very small, so small that you have to turn sideways to walk from the bed. I really didn't expect there to be such a small house, and the bathroom was also very small. The experience is very poor.
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Response from Property: Dear guest, we are very sorry to hear that your stay experience in our hotel did not meet your expectations. We deeply apologize for the discomfort caused by the small room. The overall room will be smaller after the hotel has been open for fourteen years. We wish you the best. Your next trip will go smoothly and happily!
Guest User
Double Room A
Stayed in May 2024
Family
1 review
9.7/10
Amazing
Posted on Jul 2, 2024
Lanzhou, the first stop on my trip to the northwest, and the first hotel I stayed at during the trip, was this Hanting Hotel. It’s not big but it doesn’t affect the rest! The girl at the front desk was very enthusiastic. When we came, it happened to be the check-out peak period at noon. She was worried that we would have to wait for a long time and poured me a cup of Sanpao Tai. It was sweet and delicious. I like that this hotel has a toilet cover, because I forgot to bring it this time, and the hotel took it into consideration perfectly. The ladies and aunties in the linen room I met during the stay were also very friendly and enthusiastic. Because the train took so long, the clothes in the suitcase were wrinkled. I took a shower and changed clothes as soon as I arrived at the hotel. There is a laundry room on the third floor of the hotel and a dryer. Yes, I was in a hurry and asked the girl at the front desk to help me wash and dry it. When we came back, they had already washed, dried and dried it enthusiastically. I was really warmed by the warm service of the people in the northwest. The only drawback is that the restaurant is not big enough and can only accommodate eight people at a time. You can see that the kitchen is clean and tidy, and the elder sister is also enthusiastic about the service. Overall, it is great.
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6/11
Response from Property: Thank you for your comments. Sometimes all we want is a affirmative look and an understanding heart. Your praise gives us great encouragement. We will persevere and do better. Thank you for your support of Xiaohan. Trust us and look forward to your next stay
Guest User
Superior Double Room
Stayed in Feb 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Mar 13, 2025
The front desk service attitude is particularly good
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Response from Property: Dear customer, thank you for your recognition of our hotel. We will continue to work hard to create a better accommodation experience for you. We look forward to your visit again and wish you a happy life.
Guest User
Double Room A
Stayed in Feb 2025
Business travelers
3 review
10.0/10
Outstanding
Posted on Mar 23, 2025
Comfortable environment, good stay experience
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Response from Property: Thank you for your support! We will provide more meticulous service and a warmer environment to make every stay of yours a cozy haven, allowing you to rest with peace of mind.
Yuesecangniyuhai
Double Room A
Stayed in Feb 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Mar 26, 2025
Very clean, good service attitude
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Response from Property: Thank you for your good review! Your praise has injected vitality into the entire hotel team.
Guest User
Double Room A
Stayed in Feb 2025
Solo travelers
1 review
10.0/10
Outstanding
Posted on Mar 23, 2025
Very satisfied with the stay.
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Response from Property: Thank you very much for your praise. Your satisfaction is our driving force. We will continue to innovate our service model to make every stay of yours unique.
Xiayizhanjimo
Double Room A
Stayed in Feb 2025
Business travelers
79 review
10.0/10
Outstanding
Posted on Mar 11, 2025
High cost performance
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your recognition of our hotel. We will continue to work hard to create a better accommodation experience for you. We look forward to your visit again and wish you a happy life.
Anonymous User
Double Room A
Stayed in Feb 2025
Business travelers
2 review
9.7/10
Amazing
Posted on Mar 9, 2025
Very nice hotel
Original TextTranslated by Google
Response from Property: Xiaohan is happy about your choice and pleased with your recognition. Thank you for stopping by. I hope you will have a good mood as clear as mountain spring every day and look forward to your visit again.