Lanzhou Feitian Hotel (Lanzhou University Subway Station) Reviews
Lanzhou Feitian Hotel (Lanzhou University Subway Station)
529 South Tianshui Road (Tianshui Nan Lu), Chengguan District, Lanzhou, Gansu, 730000, ChinaSee Hotel Details
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1 night
Guest Reviews
9.2/10
Very Good
1328 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.8
Service9.3
Cleanliness9.3
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All reviews(1328)
Positive reviews(1267)
Reviews with photos/video(107)
Easy to get around(169)
Classy environment(78)
Delicious breakfast(68)
Friendly front desk staff(65)
Close to metro(53)
Many amenities(40)
Perfect for business trips(32)
Luxurious(9)
Negative reviews(61)
Guest User
Premium Single Room
Stayed in Aug 2024
Solo traveler
15 review
8.0/10
Very Good
Posted on Oct 31, 2024
Single Room r not updated, however the bigger room in the upper floors r. Depend on what
Room u book.
Response from Property: Thank you for your valuable comments. there are five floors room have been updated with stylish and simple, warm and comfortable decoration. the facilities and equipments of other rooms have been gradually updated as planned. look forward to your visit and experience again.
Guest User
Single Room
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 2, 2025
Good experience
Response from Property: 尊敬的賓客,能帶給您好的入住體驗是我們的榮幸!您的肯定是我們最珍貴的禮物,我們會用心呵護這份信任,不斷提升自我,為您提供更加貼心周到的服務,“隨風潛入夜,潤物細無聲”,願您的生活充滿甜蜜與温馨!
Guest User
Standard Room
Stayed in Feb 2024
Solo traveler
8 review
7.0/10
Posted on Apr 2, 2024
Just fine
Response from Property: 感謝選擇入住酒店,期待您的再次光臨!
Guest User
Discount Standard Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 18, 2025
The hotel is in a great location, with subway and bus services nearby, not far from the museum and Zhongshan Bridge, the rooms are clean and tidy, the staff are very friendly❤️Good reviews, highly recommended
Welcome fruits and snacks are provided
Original TextTranslated by Google
Response from Property: Dear guest, we did not meet you in the best time, but we had the best time because of you. We are so grateful for your full affirmation and your taking a moment to tell the story of the hotel, which makes every Feitian staff feel so happy and motivated. We will continue to work hard and look forward to your visit again!
Anonymous User
Discount Standard Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 16, 2025
I'll comment after I get home. Thank you to the enthusiastic front desk guy. It's the off-season for tourism, and he upgraded our family's room. You can borrow an umbrella for free at the front desk on rainy days. The service is very enthusiastic.
The location of this hotel is quite good. You can walk a little distance from Lanzhou University, and there are snack streets and shopping malls on the other side.
Hygiene: Hygiene is cleaned once a day. The cleaning staff is very distant and will wait for the guests to go out to clean. When you come back at night, you can lie directly on the cleaned bed.
Facilities: The facilities are relatively new, and the shower head and toilet look shiny. The bathroom and toilet are separate, which is very convenient. There is a hair dryer.
Service: There is a landline in the room. If you need anything, call the housekeeping department at any time, and someone will come to deliver it immediately.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your thoughtful review. When I was not yet proficient in how to use gorgeous words to type out answers about the room, your long text review, coupled with beautiful pictures, made us feel that no matter how beautiful the explanation was, it was meaningless. Your words are the most precious memory. Thank you very much and look forward to your visit again!
Guest User
Business Single Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 28, 2025
The room is very spacious and the view outside the window is also good. You can see the night view of Lanzhou Crossroads. The breakfast has Lanzhou specialties. I will consider Feitian Hotel next time.
Original TextTranslated by Google
Response from Property: Thank you for your trust and support along the way! Repeated praise is the greatest encouragement to us. The team will continue to maintain high standards and live up to your expectations! Looking forward to seeing you again!
Guest User
Discount Standard Room
Stayed in Feb 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 9, 2025
The service provided by the girl at the front desk was good. Because we were staying with an elderly person, she also considerately upgraded the room type, gave us free breakfast and small fruits upon arrival. The room type was clean and tidy, the restaurant environment was good and the food was delicious. The overall feeling was great, and I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest, meeting is fate. Thank fate for letting us meet you here. We are so lucky to get your recognition. With this encouragement, we will grow better. Thank you for your careful comments. The front desk girl is very happy to see your comments! "Front desk girl" represents the smiling faces of our hotel, and she is attentive again and again. Thank you! All the staff of the hotel wish you a happy life!
Guest User
Standard Room
Stayed in Jan 2025
Family
10 review
10/10
Outstanding
Posted on Feb 6, 2025
High-end atmosphere, high-end, cost-effective, the room is very good, clean and sanitary, the items are exquisite, the location is also very good, the subway station is at the door, the floor is high and sunny, and it is quiet, the service is warm, and the rest is also very good. Everything is good, it is worth recommending
Original TextTranslated by Google
Response from Property: Dear guests, it is our luck to meet you in the vast crowd. We will provide you with a pleasant time with warm, comfortable and considerate service. Good reputation comes from customers. We are honored to make you satisfied! I wish you a happy life!
Guest User
Standard Room
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 5, 2025
The location and environment are very good, the service is great, the family had a very good experience living here, thumbs up for Feitian Hotel👍👍👍👍👍👍
Original TextTranslated by Google
Response from Property: From the beginning to now and in the future, Feitian people have come to where we are today step by step, and we especially cherish the support of every customer. Therefore, our greatest intention is to bring you the best quality products and the most considerate services to repay your kindness to us. We hope that you and your family will have our warm company on your pleasant journey!
Guest User
Standard Room
Stayed in Dec 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Feb 4, 2025
The room was very comfortable, clean, tidy, quiet and warm. I was upgraded to a deluxe double room for free. There were also snacks on the first day. There was a humidifier in the room.
Original TextTranslated by Google
Response from Property: 太 太 太激動了,您面面俱到的描述與體貼温馨的稱讚我們受寵若驚。有您的鼓舞,我們絕不敢懈怠,努力做的更好是我們每一天的目標!尊敬的賓客,祝您生活愉快!
Guest User
Standard Room
Stayed in Dec 2024
Family
7 review
10/10
Outstanding
Posted on Jan 30, 2025
Traveling during the Chinese New Year, the hotel is affordable and very considerate. They also upgraded the room. The room was clean and tidy, and there were free fruits and snacks. The front desk staff was also very enthusiastic!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing our hotel as your place to stay during your trip and taking the time to share your wonderful stay experience. We are proud to know that you are very satisfied with our service! Your praise and encouragement are the driving force of our hard work. We will encourage every Feitian person to create more unforgettable journeys! I wish you a happy Chinese New Year!
CYOUKOUZUI
Standard Room
Stayed in Dec 2024
Business traveler
4 review
10/10
Outstanding
Posted on Jan 28, 2025
The room is very good, the view is good, and the accommodation experience is great! The service staff is warm and thoughtful. The flight was delayed, and the service staff took the initiative to suggest reducing the room fee for one day. Thank you very much🙏
Original TextTranslated by Google
Response from Property: 美好的一天,從您的好評開始,生活就是這樣,感動於您,感動於我,感謝您對酒店的滿意,感謝您的配圖,原來從房間眺望遠方是這樣的。您的感謝、您在年前抽出寶貴的時間點評,又一次拉近了我們的距離,期盼您的再次光臨!給您拜年啦,祝闔家幸福!
Anonymous User
Budget Room
Stayed in Nov 2024
Business traveler
2 review
10/10
Outstanding
Posted on Jan 9, 2025
The location is excellent, with the subway station and bus station right outside. The room on the 11th floor is newly renovated with a good environment, the bathroom is separated into dry and wet areas, the shower room is independent, the front desk service is enthusiastic, and fruits and small desserts are given as gifts, which is a good experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise and for thoughtfully providing the real-life picture of our 11th floor. The love for our hotel revealed between the lines of your words is the driving force for our staff's service. We will continue to work hard to do better and hope to provide better services for your next visit. This will always be your warm resting place~~ I wish you a happy life!
Xianjun
Single Room
Stayed in Nov 2024
Solo traveler
8 review
10/10
Outstanding
Posted on Dec 22, 2024
The accommodation environment is beautiful and quiet, the hotel staff is warm and welcoming, and the hotel is in a very good location. It is very convenient to take a taxi, bus or subway. The airport bus stop is 4-5 minutes away from the hotel. If I come to Lanzhou again in the future, I will still choose this hotel.
Original TextTranslated by Google
Response from Property: 感謝您選擇飛天酒店,您的滿意和肯定是對我們最好的鼓勵,我們將倍加珍惜,飛天就是您的家,期待與您再次重逢!
Duoduo
Discount Standard Room
Stayed in Nov 2024
Solo traveler
14 review
9.7/10
Amazing
Posted on Dec 18, 2024
The hotel is in a good location, next to the subway station, and it is very convenient to go anywhere. Although the room facilities of the old hotel are relatively old, fortunately it is very clean, and the hotel also sent welcome snacks and fruits.
Original TextTranslated by Google
Response from Property: 感謝您的寶貴意見,目前已有三分之一的客房升級裝修,時尚簡約、温馨舒適;其他客房的設施設備已按計劃逐步更新中,期待您的再次光臨及體驗!