Lanzhou Xindeli Hotel

Lanzhou Xindeli Hotel Reviews

Lanzhou Xindeli Hotel

No. 2 Langongping, Qilihe District, Lanzhou, Gansu, 730050, ChinaSee Hotel Details
Lanzhou Xindeli Hotel
Lanzhou Xindeli HotelLanzhou Xindeli HotelLanzhou Xindeli Hotel
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Guest Reviews

8/10
573 review
Verified reviews
Location8.0
Amenities7.8
Service8.0
Cleanliness8.3
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All reviews(573)
Positive reviews(512)
Reviews with photos/video(89)
Classy environment(45)
Great value for money(39)
Friendly front desk staff(27)
Average sound insulation(26)
Large rooms(22)
Easy to get around(17)
Many amenities(15)
Many dining options(7)
Negative reviews(61)
Guest User
Standard Double Room
Stayed in Feb 2024
Solo travelers
76 review
10.0/10
Outstanding
Posted on Mar 14, 2024
Accept foreigner, value for money, 30 mins walking distance to south bus terminal, good heating system, highly recommended
Response from Property: Thank you for your high evaluation. Your satisfaction is the greatest encouragement to us. We are honored that our service has received such high evaluation from you. We will continue to maintain this enthusiasm and serve our guests sincerely! We look forward to seeing you again!
Guest User
Standard Double Room
Stayed in Sep 2024
Solo travelers
38 review
10.0/10
Outstanding
Posted on Nov 9, 2024
A very nice place to stay and very kind hosts!
Response from Property: 尊敬的賓客,感謝您選擇入住我們分店並給予好評。您的滿意是對我們最大的肯定和激勵。我們致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨!
Guest User
Deluxe Double Room
Stayed in Jun 2023
Family
19 review
5.0/10
Posted on Jul 22, 2023
Only good thing about this place is the location. Remaining everything rest in peace. unclean/ dirty rooms. The buffet breakfast they offer is worth nothing. I booked two double deluxe rooms for 2 nights. They could only give me one family double deluxe room. The other rooms was small and the first set of rooms that they offered didn't even have bedroom chairs. TV did not work. at first there was no water in shower and no hot water in the basin taps. They fixed it later on. Trip.com however, helped me and compensated me, however, they even couldn't get me the big 35sq.m room as promised for one night. could have said if the room was clean, tidy and maintained. There were a broken metal plate which was itself a safety hazard (Picture shared) for the children. There was no bathroom scale available as wrongly mentioned in the room amenities mentioned.
Response from Property: Thank you for your feedback. We will make corrections in time and look forward to your next stay.
Nonstopadventuring
Standard Double Room
Stayed in Sep 2023
Solo travelers
150 review
8.0/10
Very Good
Posted on Oct 3, 2023
A Good budget hotel and it was very comfortable. Plenty of space and hot water was good..nice staff. Recommended
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾.您的寶貴意見對我們非常重要。我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Standard Double Room
Stayed in Mar 2024
Other
1 review
10.0/10
Outstanding
Posted on May 5, 2024
I like the environment very much. The service is also very good. Friends who come to Lanzhou for tourism can choose to stay here first.
Original TextTranslated by Google
Response from Property: Thank you very much for your five-star praise. We are very happy to provide you with a satisfactory service experience. Your recognition is our greatest motivation.
Guest User
Standard Double Room
Stayed in Mar 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Apr 30, 2024
The environment is good. The receptionist is also very enthusiastic. The room is beautifully laid out and spacious. The bathroom is separated into dry and wet areas. Toiletries are complete. It is a good experience.
Original TextTranslated by Google
Response from Property: Thank you very much for your five-star praise. We are very happy to provide you with a satisfactory service experience. Your recognition is our greatest motivation.
Guest User
Standard Double Room
Stayed in Mar 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Apr 29, 2024
The room is very nice, the sanitation is also very clean, the price is affordable, the service staff are also very enthusiastic, next time I will give priority to this hotel, after all, the price is good, clean, and there are not many hotels with good service now🐛🐛🐛
Original TextTranslated by Google
Response from Property: Thank you very much for your five-star praise. We are very happy to provide you with a satisfactory service experience. Your recognition is our greatest motivation.
Guest User
Standard Double Room
Stayed in Mar 2024
Other
3 review
9.5/10
Amazing
Posted on Apr 27, 2024
First, I have to talk about the service of this hotel. The waiters were like walking smiling robots, and their meticulous service throughout the entire process made me feel like a member of the royal family. I even wonder if they have learned how to change the sheets and tidy up the room in one minute, because every time I blink, the room looks brand new. Then there are the facilities. Although this is only a three-star hotel, the facilities here are definitely five-star. The extra-large bed was as soft as a cloud, making me feel like I was flying into the sky. I was even more amazed by the shower equipment in the bathroom. The water flow was so powerful that it was like giving me a hydromassage. Finally, I must mention the food here. Those chefs are simply the chefs of a five-star restaurant! Every dish I tasted gave me the feeling of dancing on my tongue. Especially the breakfast, which can be called a five-star buffet, makes me look forward to the morning every day. Overall, the experience this three-star hotel brought me was definitely five-star. If you also want to enjoy this kind of value-for-money services and facilities, then come here! I promise, you will be smiling from ear to ear just like me! "
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation. Your satisfaction is the greatest encouragement to us. We are honored that our service has received such high evaluation from you. We will continue to maintain this enthusiasm and serve our guests sincerely! We look forward to seeing you again!
Guest User
Standard Double Room
Stayed in Mar 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 27, 2024
Very satisfied with the experience of staying in Jiajia, the price-performance ratio is very high, the wife is very good, the lobby is large, the environment is very good, the front desk service is good, the waiter is also very enthusiastic, the check-in is fast, the room facilities are complete, and there is free mineral water. The bed is large and comfortable. The overall feeling is very satisfactory, very good, I highly recommend everyone to stay
Original TextTranslated by Google
Response from Property: Thank you very much for your five-star praise. We are very happy to provide you with a satisfactory service experience. Your recognition is our greatest motivation.
Guest User
Standard Double Room
Stayed in Mar 2024
Travel with friends
1 review
9.5/10
Amazing
Posted on Apr 27, 2024
The facilities of this hotel are great, the curtains are blackout-friendly, and the bed is comfortable, which allowed me to get a good rest. The attitude of the hotel staff is very good, warm and thoughtful
Original TextTranslated by Google
Response from Property: Thank you very much for your five-star praise. We are very happy to provide you with a satisfactory service experience. Your recognition is our greatest motivation.
Guest User
Standard Double Room
Stayed in Mar 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 27, 2024
Hygiene: clean, tidy and comfortable Environment: very good Service: very good and enthusiastic Facilities: very complete and very good👍🏻 I highly recommend others to come
Original TextTranslated by Google
Response from Property: Thank you very much for your five-star praise. We are very happy to provide you with a satisfactory service experience. Your recognition is our greatest motivation.
Guest User
Standard Double Room
Stayed in Feb 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Mar 10, 2024
The room at Xindeli Hotel is clean and tidy, the bed is comfortable and soft, I slept till dawn, the waiter's attitude is very good, warm and thoughtful, I feel very comfortable and satisfied, the hotel has a beautiful environment, luxurious decoration and advanced facilities. I think it is the best choice whether it is a business trip or a trip. I sincerely recommend it to everyone!!!
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation. Your satisfaction is the greatest encouragement to us. We are honored that our service has received such high evaluation from you. We will continue to maintain this enthusiasm and serve our guests sincerely! We look forward to seeing you again!
Guest User
Standard Double Room
Stayed in Dec 2023
Family
4 review
10.0/10
Outstanding
Posted on Jan 21, 2024
Overall it's pretty good. The room was also very nice.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star review of our hotel. Your satisfaction and loyalty are our most important assets, and we will continue to work hard to improve our service quality. Hope to serve you again in the near future!
Anonymous User
Standard Double Room
Stayed in Oct 2023
Solo travelers
23 review
10.0/10
Outstanding
Posted on Nov 15, 2023
Very satisfied with the hygiene and operation level. Although there are some shortcomings, it is worth the money. The service and facilities are all at the level of a three-star hotel. There is no doubt. I will stay here again when I come to Lanzhou next time. Note: The cleaning service staff on the 7th floor are serious and responsible 👍
Original TextTranslated by Google
Response from Property: Your recognition is our greatest support. Bringing you a wonderful experience is our greatest pursuit. I am grateful for the encounter and recognition. Thank you again for your high evaluation of our service staff!
Guest User
Standard Double Room
Stayed in Oct 2023
Business travelers
8 review
10.0/10
Outstanding
Posted on Nov 3, 2023
The room is affordable, the decoration is grand, and the pillows and quilts are clean and comfortable! The room is also nice inside, neat and orderly! The hotel has a parking lot. I arrived late and there was no parking space. The boss asked me to park in a large parking lot nearby, and the parking fee was reimbursed the next day! give a like!
Original TextTranslated by Google
Response from Property: Your comments are as beautiful as spring flowers, blooming in our hearts. Service and quality are our unremitting pursuit!