Hotels near Rivercenter Mall, San Antonio

Everyone was super friendly, our room was clean and “the best room ever” according to our kids. We were super happy with our stay and we will definitely return!

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We were looking for a hotel near our family. We received a suggestion from Trip.com to take a gander at La Quinta Inn & Suites Sea World. The price offered for our lengthy stay was unbeatable elsewhere. I read the reviews and had a few concerns, but you just never know. Now, what I am about to mention I do not say lightly because I travel extensively. We arrived at the hotel after an exhaustive travel day on the road. We were greeted by a young lady named Samantha. She was probably the best front desk clerk that I have ever encountered. She was inviting, respectful and welcoming to La Quinta. She asked how our day was and assured us that our stay would be as comfortable as she could make it. She explained everything and directed us to the elevators. As we walked away, she reminded us to call on her if we encountered any issues and wished us a good night. The hotel was clean and safe. I woke up during the night and looked outside the window to check on my vehicle. I found a security vehicle stationed at the entrance of the property. This was good to see and put me at peace. The only issues that I had was the coffee and the room. I found the coffee to be Luke warm to cold on two occasions in the morning. As for the room, the hotel was a non smoking hotel, but I swear someone had previously smoked in the room. The aroma wasn't too bad but I could tell. It was tolerable but unfortunate. You trust visitors to follow the rules but not all can be controlled. A huge thanks to the best front desk clerk Samantha who checked in on us during our week visit. Thank you!

Great experience. Front desk was very accommodating and very nice. They offered my kids free snacks. Clean and quiet room. Would stay here again.

The hotel far exceeded my expectations. The free hotel shuttle is available, but you need to call the hotel for pickup at the airport. The room was spacious, brightly lit, and relatively quiet on the fourth floor. The air conditioner cools quickly, although it's a bit noisy. The shower's warm water comes on fast. Overall cleanliness was not bad, though there were some stains and a long hair on the towel. The bedding was very comfortable, and I had a good rest.

Lisa - Review house-keeping routine/policy, currently room service is every 3-days and this does not work for our stay. We were there 4-days and on day 3 room wasn't cleaned. Bathroom doesn't have a fan so moisture stays in the room too long as hanging towels over shower bar didn't dry out towels and this cause mildew smell. Trash cans only had 1 plastic liner. Went to check-in counter and requested clean and the next day didn't arrive so i saw the room cleaner with her cart and got fresh towels. On arrival the room had only 3 fresh towels in the bathroom which should have been 4 Suggestion of Improvements 1 - Complete Room service every 2 days 2 - Automatically deliver fresh towels daily as the air is very humid 3 - Trash cans to have multiple plastic liners inside so when trash is removed then there is another one ready to be used, this will keep trash cans cleaner 4 - Review number of occupants and have sufficient fresh towels in the room, 2 people equal 4 towels. 5 - Add bathroom evacuation fan so that moisture from a hot shower will be removed quickly 4 -

We enjoyed the stay. Our stay consisted of 3 nights. Unfortunately we stay during the Covid 19 pandemic. We did not get the complimentary breakfast. But this is a Great hotel. Bonus is the pool. Beautiful set up. My only complaint would be, we had to constantly ask for towels. Clean rooms. Decent size rooms. I would definitely recommend this hotel. For sure coming back.

This hotel is cost-effective. Convenient transportation and price is OK. The neighborhood is a little bit biased. But if there is a car, it is not a problem. The overall law is quite satisfactory.

The hotel looks more run down than the photos portrayed. Homeless people just around the corner, and that made us a little uneasy... but they seemed to keep to themselves and posed no immediate threat. Wallpaper peeling in multiple places, shower curtain torn at 2 places where attached to the shower rod, wires under AC exposed and could pose a tripping hazard. The room is dark, with 4 lamps and one wall light by the door. The lamps just lit the room somewhat. The bathroom lights were also dull. Beds were comfy. Shower was nice, needed a slip mat though. View out the back windows was awful. And on Thursday nights and maybe the weekend, there's an outdoor band playing right next door, loud enough to keep you awake into early hours. Only 1 of the 2 elevators was operating, and it broke down twice on two different days. The staff was very quick at getting it fixed, and it seems this is a common occurrence with a note on the wall giving a warning. Breakfast was good, but bacon would have been nice. The staff was amazing, sweet, and considerate of our needs. If you don't mind ”not new”, then this hotel would be nice for you. Connie from TN Stayed 3 nights