Hotels near Panama City Beach, Panama City Beach

The hotel front desk agent tried to charge me twice for the hotel service fee. I booked through trip.com and had already paid for the hotel service fee which is $98 for 2 nights. After showing them the itemized receipt, they said it is the 3rd party service fee, not the hotel service fee. I told them I’m not paying another service fee. I’m glad I did not have to pay twice, but it was kind of ruin my day. Now there is another extra charge on my credit card placed by the hotel. I am in the process of disputing with my credit card. Overall, I like the place, but not the way they tried to charge for all these hidden or bogus fees. Note: the hotel is already expensive…

We LOVE the Driftwood! It’s an easy walk to the Margaritaville strip, always clean and friendly front desk. Only issue was the cleaning staff (which we have never had an issue with) was a little over top on trying to get our rooms cleaned on check out day and ruined our last couple of hours visit with our children and grandchild. I can appreciate your wanting to get the job done but not at the expense of kicking the customer out of their rooms.

The hotel and staff were top tier. The lobby and courtyard area were beautiful, with a lovely view of the beach. The courtyard has games like jumbo Jenga and checkers, and a bag toss game.The pool bar was a 10/10, food as well. Speaking of food, the complementary breakfast including cook to order omelets was AMAZING! They also give guests 2 complementary drinks during happy hour each day of your stay. The location is right next to Pier Park (5min walk), which you can spend the day at with food, shoppes, kid friendly fun and rides.

The hotel was an older hotel that has somewhat been updated. There is no elevator. The rooms are small and the bathrooms are very small. The toilets are the kind that you would find in businesses not in hotels and they flush so hard; they are so loud. The cold-water knob on the tub was hard to turn. I was scared I was going to strip it turning it. Also, there is really no shelving in the bathroom to lay anything. There are knobs to hang stuff but no shelving. There was hair in the bathtub and on the step of the tub. The rooms are only getting the bare minimum of cleaning. The bright side is that check out is 11 instead of 10, which was a blessing. Also, even though the hotel was full, we were able to get good parking and they did have an ice machine. However, I would only stay here again as a last resort. Due to how small the room is and the size of the bathroom.

The location of the hotel is very good, downstairs is the white beach, his room is difficult to choose, because there are too many apartments, we chose the scene on the Internet and it felt not ideal, and we chose the room facing the sea at the front desk, of course, we have to add money. The hotel should give tourists some room choices in this regard. The front desk brother was very patient and introduced the hotel's facilities in detail. We stayed for six days in a row and did not clean the room. Of course, we did not ask for it, so we did not pay attention to them for a few days. The bed is OK, soft, the pillows are poor, messy. The bathroom is small, the towels are old, the kitchen has a coffee maker, but a pack of coffee is not worthy, it is also enough.  The hotel is not very big, the whole is very warm, the facilities are relatively complete. The bar is strong, there are beach volleyball, children's playground warm pool spa, etc., suitable for  family vacation. All the staff of the hotel are very nice. There is a big supermarket about 700 meters away from the hotel. It is especially worth mentioning that the supermarket has a variety of alcohols and cheap prices. The pier park is only two or three minutes drive away. There are all kinds of delicious and fun, and there are cinema outlets. , Super fun.  In short, I still recommend this hotel, but because we go in the off-season, I don't know the price of the peak season. If it is still about 150 knives we live at that time, it is still a good choice. Finally, I would like to thank the younger brother and younger sister at the front desk. Their smiles make me unforgettable. If I have time, I will choose his home.

It was good, having no towel is not good they will out of extra towel because of the laundry guy but I guess they should have leave some extra...don't wait until all of them are dirty and that that's when you wash them all together not right...No utensils in the kitchen which we don't mind because we buy instead. The most important is the room is clean and its near to where we are going.

We booked the king suite later to find out at check in that the king suite did not come with a balcony as shown on the booking site. But the front desk clerk Camille assisted us, she was really pleasant and nice. We did get a refund for the difference in the room. Overall our stay was good other than the bathroom tub clogging up. Housekeeping came and took care of that problem also. The view was amazing. We will stay here again.

Laundry machines were all broken except for one of 5 washers. 4 dryers all broken and clearly they are not buying new ones. They don’t clean daily or take out trash so it piles up in your room unless you happen to see them near your room, then they are very helpful. The people working are all very nice. They just need better owners and management. They want to do better. Beds were very comfortable. Big suite rooms.

Room was good. A little dated but with as much as we were in the room, it didnt really matter. The bathroom could use an upgrade though. Everyone that we came in contact with were very friendly.

Our first time using Trip.com Great experience- hotel was super clean, exactly as described and would stay again.