"The staff at Hotel Beresford San Francisco were incredibly welcoming and helpful. I was really happy with the room I booked; it was exceptionally clean and the bed was huge and super comfortable. The hotel is conveniently located right next to a large supermarket, and there's a bus stop right outside. Across the street is a Ross department store, and the metro is just a 2-minute walk away. I'll definitely choose Hotel Beresford again next time I'm in San Francisco."
"The Handlery Union Square Hotel boasts an excellent and convenient location, within a 10-minute walk of the MTR station, tram stops, and other public transport. We felt the genuine enthusiasm of both the front desk staff and the housekeeping team. Upon checking in, the hotel's architecture and facilities conveyed a sense of long history, and the overall environment was impeccably clean. The hotel thoughtfully provides complimentary luggage storage, which allowed us to leave our bags in their dedicated space after checking out on our last day, giving us a full day to explore worry-free before picking them up in the evening and taking BART to the airport."
"The hotel left a mixed impression. The building itself is quite old, which is noticeable throughout the property. The air conditioning in the room was not working, making it very hot and uncomfortable, especially at night. The gym is also in poor condition — the equipment is outdated and needs renovation.
Housekeeping was consistent, but the cleaner came every morning at 9:00 AM, which was not always convenient and sometimes disturbed our rest.
On the positive side, the hotel has a bar with surprisingly good food — that was definitely a highlight. The staff were also very friendly, polite, and helpful.
Overall, the hotel might be okay if you don’t mind outdated conditions, but for the price, I expected a higher level of comfort."
"On my first night, I found a wiggling maggot on the duvet. The hotel's handling of the situation was also a bit confusing. They only had housekeeping come to confirm and change the sheets and duvet, and I had to request a room change myself.
They also told me their security manager would come talk to me. I don't understand what there was to talk about, it's not like I witnessed a **. (This part was left as is due to the unusual placeholder, assuming it's an intentional blank or code for something non-translatable directly.)
I directly asked what benefit this would be to me. I was already very unhappy about the incident; I might have been a bit happier if they upgraded my room or offered me vouchers. They didn't respond and simply gave up on talking to me, saying they would write their report based on their own understanding. What else? Could talking to me lead to a new understanding?
I was quite shocked that they made no attempt to appease me. Later, my friends told me that's just how the service industry is in the US. I haven't compared, so I can't comment.
The breakfast restaurant, front desk, concierge, etc., were all acceptable and within normal expectations. I wonder if their procedures when something goes wrong would be just as 'magical'."
"Our stay at Hotel Fusion was amazing. A huge shoutout to Daniel for being so professional and warm! He provided excellent introductions to San Francisco’s top spots and greeted us with genuine care every single day. It’s rare to see someone with such passion for hospitality. He made us feel right at home. Thank you, Daniel, for the top-notch service!"
"Room is very clean and bed very comfortable. Good room service everyday, unlimited complimentary water, coffee, tea, cookies all day long. Wifi available in room. Staff are courteous. Location is close to Union square and all transport. I will stay here again next time. The only flaw is the TV is not connected to power & no power cord provided, hence can't watch TV, hope this can fix."
"This is my go to as I come to visit Grace Cathedral just walking distance up Nob Hill. Clean, comfy sheets with friendly cleaning staff. Safe, remodeled lobby, great front desk. Super value for a union Squarr"
"The hotel is conveniently located, just a 5–10 minute walk from the bus and metro stations. However, I didn’t find the surrounding streets very safe to walk at night, as there were many homeless people wandering around, and the area was quite dirty with a strong smell of urine. That being said, the room itself was nice and clean. There is also a common area on the second floor where guests can refill water, enjoy a cup of tea or coffee, and use the washing and drying machines, which is very convenient. The staff were very helpful—when we requested an extra blanket, they were happy to assist. Additionally, the hotel offers day luggage storage with a locker room, which is another convenient feature."
"This hotel offers great value for money. The rooms are incredibly clean and tidy, with no carpets to worry about, and absolutely no strange smells. They're also quite spacious, even featuring a desk that can double as a dining table. The front desk staff are exceptionally nice, sweet, and attentive.
The hotel provides a complimentary breakfast. While simple, it includes essentials like bread, coffee, hot water, and fruit. There's even a microwave available for heating food.
Having stayed at four or five hotels in San Francisco this trip, I can say that although this one has a small, unassuming facade and feels like a niche hotel, it's clean and tidy. The surrounding area can feel a bit dodgy at night, so it's best to stay in. However, its facilities and service are comparable to a four-star hotel, making for a very comfortable stay. Plus, there's a parking lot right next door, which is very convenient. Overall, this hotel offers excellent value and I highly recommend it."
Very Good
67 reviews
8.6/10
1 night
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9.0/10
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Ccarrie2000This hotel feels very good, the layout and facilities of the hotel are very atmospheric, the service attitude is very good, the surrounding environment is also good, supermarkets, restaurants, and transportation are very convenient.
WWaynehaoqiThis hotel is well-managed. There's a self check-in and check-out on the 3rd floor, and the security guard at the entrance is very welcoming. This is a chain hotel, with locations in both San Francisco and LA. It's right in downtown San Francisco, very close to Union Square, making it super convenient for getting around. The window view is also quite nice.
GGuest UserVery expensive for a B&B. Nice spot in the Castro/ Mission district near Dolores Park. Well-maintained & reasonable management. Lots of stairs to go up into main house lobby — wrought iron gates with intercom to buzz to get entry into property. Try to get a room in the older main house to minimize stairs! No AC. They have limited parking spots behind the two B&B houses (access from Dorland St) for US$35./day plus tax which is a steep price. Make sure u book a parking spot in advance. Beautiful garden courtyard in the back. Sadly we never got to use it. Try to get a room that faces the other “house” or the backyard - quieter. We had a front room Deluxe King Room 36 which looked nothing like the sample room photos (only one Room 24 w courtyard view, sofa, coffee table). We got a smaller room approx 290sf vs what we paid for 32sq.m, 344sf, no closet just small armoire to hang a couple of things, no sofa, no coffee table, no balcony. They were kind enough to give us a refund for the price difference between the Deluxe King we booked & the Standard King we got. Had to ask for them to vacuum room. Found tissue under headboard/bed, dusty. Not the kind of room you would want to spend much time in —teeny tiny TV, faced front noisy street with electric bus passing by. No screens in windows so had to close windows at night to keep critters out. Bed was ok. Pillows were synthetic & lumpy. View was of electric lines & school across the street. Beware some electric outlets. One was burnt out. Breakfast was repetitive but nice to eat in a lovely breakfast room or outdoor deck. Hard-boiled eggs, muesli, fruit, muffins/ carbs, American coffee, juices. Fortunately SPRO café was next door if you need a great cappuccino or chai latté! Didn’t get a chance to enjoy their wine & cheese. Contact them on WhatsApp +1 (415) 297-6891 to discuss rooms available.
PPearly9000Everything was wonderful and perfect until check-out. They asked to swipe my Visa card for a $200 deposit on the first day of check-in, which was completely fine.
However, on the day of check-out, they told me the service fees for 3 nights came to $123.60. They said they would deduct it from my deposit and refund the remaining balance within a few days. I thought that was fine too.
But no — they then charged another $200 to my Visa card without even touching my card again and without my permission. In total, they have charged $400 from my card. I honestly feel like crying because I don’t know what to do.
If they don’t refund my money in the next few days, will Trip help resolve this for me? I have never experienced a situation like this before.
This hotel was excellent in every way, but charging a guest’s card without authorization is truly disappointing and unfortunate. Can someone please tell me how I can get my money back?
CChenzel TanDeducted 1 point from location as there were too many homeless people around that made us not feel safe when walking in or out of the hotel.
The room itself were big enough for 2 people and I would commend the staff for being so accommodating helping us to check in early and checking if they have an available twin room available instead of just giving us a King bed when they noticed we were 2 friends together.
No bellboy in the hotel so be prepared to lug all your luggages up to your room.
They have free breakfast/snacks in the morning and coffee/tea.
Overall satisfied with my stay!
EErbasOur stay at Nob Hill Hotel was unexpectedly great.
Although it’s a little far from Union Square, the walk was very tolerable. What really stood out was the free unlimited water and coffee available 24/7, which was a huge plus. The hotel also has a very unique lift and a charming, distinctive style that added character to our stay. Overall, a pleasant surprise and a comfortable experience.
We would also like to commend the helpfulness of Emmanuel, who assisted us during our stay. He is very kind and accommodating, and his warm service truly made our experience even better. We will definitely come back and even cancelled our other hotel booking so we can return again after our visit here in Hollywood.
GGuest UserThe hotel's location is convenient, about 800 meters' walk to the Civic Center/UN Plaza metro station, and close to Union Square and Chinatown. However, there are many homeless people in the surrounding streets, which makes the environmental smell a bit strong. Although the room is a bit cramped, it is generally clean and tidy. The blackout curtains are excellent, and there are plenty of power outlets near the desk and bed. The bath towels are very new and pleasant to use. Breakfast is served from 7-10 AM, but the variety is simple.
LLucia IreneThe hotel itself is very nice. I give it a 3/5 for service, as the hotel description states that it offers luggage storage, which is not true. They don't offer it and excuse themselves by saying they don't have space, but then they don't mention that you have this service.
They direct you to the Caza Hotel, indicating that you can store your bags there. Obviously, paying for six pieces of luggage, the cost was $50 ($30 + tax). I've attached photos.
TTy TravelerI stayed here on New Year’s Eve and enjoyed my stay. The workers are nice and helpful and the room was very clean. The room was small and simple, but the bed was comfortable and heater worked efficiently. If you’re spending a few days in San Fran, stay here. You won’t regret it.
AAnonymous UserThe address of the accommodation is easily accessible, next to the bus stop. There is a convenience store. Restaurants in the same area The disadvantage is that it is an area with a lot of homeless people. for cleanliness There are some that are clean and some that are not that clean because it is a residence where many people live. Overall, it was worth the price paid.