Hotels near John Ball Park Zoo, Grand Rapids

Super good experience, there are super delicious cookies at the front desk, breakfast is also good (standard white breakfast) hotel two beds are king size bed. The microwave coffee machine in the hotel is very complete. Service attitude is also very nice. The health is great and there is no taste. You can also make your own waffles for breakfast.

Nice hotel and great service. Awesome view and parking is convenient, too！

The room was clean and good condition. Beds a little hard for us. Overall pretty good.

Overall it's a good hotel, facility is new and clean., location is good. Room is big enough for a family.

Beautiful room, great location. I stayed in the winter and the weather was cold and I could not get warm, but I live in a hot climate, so that's not unexpected. No room cleanings during my stay, which is strange, but I could ask for more supplies and towels by text or email and they provided everything I asked for. I would stay here again.

I have stayed here twice. I always choose this hotel every time I come here for a meeting. It is on the main road and close to the airport, so transportation is convenient. The lady at the front desk is very friendly.

Nice hotel, quiet and clean. The breakfast option is a bit small, staying for 3 days, breakfast can not meet the diversity requirements

Hotel was good for going to a concert. Pool and hot tub had decent hours. Only complaint was not having coffee or towels re-stocked in the room. The walls were also a bit thin; could hear conversations in the hallway clearly and didn’t feel there was much privacy to be had in the bathroom

Service was very helpful. Since I was going to be arriving after hours, I was called with how to access the key card for my room. The highlighted map inside was great to find my room. I was a little nervous when I first arrived to the room, because the shades were open and a few lights as well as the TV were on. It made me feel like there was already someone in the room. I entered the room with my key and took a look around, but there was nobody there. The area where this hotel is located is nice. There is a lot of shopping and food areas nearby. The room was pretty clean, but it had a faint smell of smoke. One of the shades in the room by the door I couldn't see how to close them, so that made me nervous, because then you could see into the room, and when you look in that window it looks directly at the bed area. That made me feel slightly uncomfortable since I'm not familiar with the area.

Nice comfortable beds and staff was pretty nice. It’s a pretty good hotel.