徐徐Ctrip booked two double-bed rooms, ready to check in at the front desk, and only one double bed was answered. The Ctrip customer service was always busy. Later, a customer service called me to talk to the hotel front desk and gave them to the hotel. After a confirmation code inside, the hotel found another section of the department, or a double bed. The customer service phone changed the hotel front desk to a large bed. The front desk refused, said it could not be changed, and finally had to wait for Ctrip to negotiate, about an hour before and after. Finally, I went to the hotel on-duty manager to explain the situation before I was able to check in. I got my room card at 8:50 pm and 10:00 pm. After a long day of fatigue, it was a bit ugly to encounter this. The location is relatively close and the price is relatively cheap. After all, Hilton is a big name, but this type of hotel has to charge and expensive for breakfast. I still think that holiday inn and crown plaza are better and cost-effective.
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