Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 14, 2025
Guest User
The room is clean and tidy, not simple, clean and hygienic,
Service is generally the same, breakfast is very single. No slippers, no disposable toothbrush toothpaste.
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Price per night from:VND 6,847,989
Posted onMar 16, 2021
Guest UserVery nice staff. Enjoyed the stay. Have hot breakfast sandwich sandwich when most hotels only have Go Bags during COVID
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Price per night from:VND 3,741,605
Posted onMay 19, 2026
ysl1996This hotel is located near the Alexandria City Hall and courthouse, offering a quiet retreat in a very safe area. While it's a Westin, it's noticeably a step down in quality compared to Westin hotels in China. The front desk manager was incredibly nice and helped us out a lot. Breakfast is à la carte and quite delicious. The room's facilities are a bit dated overall, especially the noticeable sound of water valves from other rooms. However, the bedding was incredibly comfortable!
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Price per night from:VND 4,287,739
Posted onDec 11, 2025
Trekker5421
Wonderful stylish hotel with a great location- close to the free bus service whixh can get you to the metro to go to DC. The area itself is very nice with a great vibe and good food option. The restaraunt within the hotel is great too, the Kiln- excellent for breakfast or dinner.
The staff are very helpful and are quick to resolve any issues. I stayed for 5 nights and hsd an exceptional exeprience all in all- I felaly do rate this place as full marks.
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Price per night from:VND 4,446,545
Posted onJun 27, 2022
Guest User Hotel and hotel service is great! Parking service is terrible! Front desk was extremely nice and accommodating. The valet parking attendant was by far the worst I’ve had in my life. Without greeting, he rudely (]with a tone) said we have to check in before bringing the car in the garage. He kicked us out of the garage. So I did so at front desk while my girlfriend drove circles around the block. Not a big deal so far, until we returned with our $30 paid parking ticket. The valet man then said we can’t park in there, because there is no room. But we just paid the front desk, right? We then mentioned that we paid “so can you please park our car?” The valet then tells us to “the hotel has nothing to do with this parking lot!” even though the entrance sign says Hotel Indigo. Other customers in the lot told us to go somewhere else because he was terrible and rude with them. So we drove around in the very busy neighborhood and found a $10 lot over half a mile away. We came back and explained to the front desk what happened and she kindly gave us a bottle of champagne and water and refunded our parking. She also offered discount breakfast AND her personal parking space! Wow. She really cared about customer satisfaction. Highly recommend this place, but park elsewhere!!!
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Price per night from:VND 5,658,887
Posted onJul 5, 2021
NolanIt was a great experience. The staff was so very awesome. Parking fee is way too much though for overnight. That should be advertised so it’s not a shock to the system when you get there with your car and no other options for where to park. Slightly highway robbery with the parking. Everything else was absolutely fantastic though.
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Price per night from:VND 3,904,283
Posted onApr 26, 2025
Guest User
Horrible stiff bed. Food ok
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Price per night from:VND 5,538,814
Posted onJan 1, 2024
Bing19
I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly.
The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am!
The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what?
The Wifi in the room is not free unless you are a Bonvoy member.
There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out.
The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty.
We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying.
This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality.
Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!
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Price per night from:VND 5,186,344
Posted onJan 26, 2023
贺
A standard business hotel located in the urban area. The price is expensive, and there is nothing to comment on. Hotel parking costs more than 20 dollars a night, which is not worthwhile.
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Price per night from:VND 2,765,534
Posted onJul 18, 2019
Guest UserNot bad, there are supermarkets nearby and many restaurants where you can simply eat. A little farther, taxis are required to enter and leave the city.
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Price per night from:VND 1,928,902