Hotels near Mina, Makkah
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Latest reviews for Makkah hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
9.6/10
Amazing
GGuest UserThe reception area and the number of staff are completely inadequate for a hotel of this caliber. The staff themselves are friendly, but the waiting time to check into the rooms is far too long.
9.4/10
Amazing
MMFH Bin HamoodahI stayed there in the same year it opened, 2023, and honestly, I was blown away by the hotel's luxury, location, the service of the staff, the overall tranquility, and the wonderful rooms. Even the food was excellent; I consider it the best I've had so far. Even if you don't stay there, I highly recommend trying Patras Restaurant. Since it was my first stay in the hotel in 2023 and I was so impressed, I went back and booked a room for my friend to try it, and I will definitely visit and stay there
9.4/10
Amazing
GGuest UserMy stay at Swissôtel Makkah was excellent in every aspect.
The hotel’s exceptional proximity to Al-Masjid Al-Haram is a major advantage, making it extremely convenient for prayers and Umrah without any transportation hassle.
One of the standout features is that the hotel offers two entrances: the main entrance and an additional side entrance, which allows for smooth and quick access in and out of the hotel. This is a very practical feature, especially during peak times.
The food was outstanding, with high quality and great variety. Most importantly, the restaurant staff were incredibly dedicated and attentive, always going the extra mile to ensure we were comfortable and well taken care of.
Another point worth highlighting is the hotel’s flexibility and professionalism, as they kindly allowed us a late check-out extension of two hours, which was greatly appreciated and added to the overall comfort of our stay.
Overall, Swissôtel Makkah is an excellent choice for anyone looking for a prime location, exceptional service, and high-quality dining, providing a truly comfortable and memorable experience near the Holy Mosque.
9.4/10
Amazing
AAnonymous UserThe facilities and amenities are actually good, but the offer of the room type does not actually mathces the description and picture associated. When we pick kaaba view and we see that the picture associated is clear kaaba view, the perception is the room is clear kaaba view without obstruction. However, it's disappointing to find out that the view of the romm to the kaaba was actually obstructed by a crane. This should not happe
9.2/10
Great
IIbra_Dear Trip.com Customer Support Team,
I am writing to formally file a complaint regarding my recent stay at Mövenpick Hotel & Residence Hajar Tower Makkah, which was booked through your platform. Unfortunately, my experience did not meet the standards expected from a hotel of this category, nor the information confirmed prior to arrival.
1. Early Check-in Confirmation Not Honored
Before my arrival, I received a message from the hotel requesting confirmation of my check-in time if it was before 12:00 PM. I confirmed this accordingly. However, upon arrival, I was informed that no room was available and was asked to wait until around 4:00 PM, under the pretext that this is the standard check-in time. This was both disappointing and exhausting, especially after travel, and contradicted the prior communication from the hotel.
2. Bathroom Plumbing Issue
On the first day, I encountered a serious issue in the bathroom where water overflowed and accumulated, making it impossible to shower or even use the sink properly. Although the issue was eventually repaired, it significantly affected my comfort during the first day of my stay.
3. Repeated Unfulfilled Requests (Pillow and Blanket)
I requested an extra pillow and blanket multiple times (at least four separate requests). Each time, I was assured that they would be delivered shortly, yet they never arrived. This reflects poor service follow-up and lack of coordination.
4. Incorrect Breakfast Restaurant Assignment
At check-in, the reception staff encoded my room key with access to a breakfast restaurant that was extremely limited in size, overcrowded, and of noticeably low quality. Often, there were no available tables, forcing guests to wait.
Every morning, hotel staff verified my eligibility to enter this restaurant. However, on the last day, a different employee informed me—unexpectedly—that my booking actually entitled me to access a higher-quality, more premium breakfast restaurant, which I immediately visited. This means I was wrongly deprived of the service level included in my booking for the majority of my stay.
---
Considering all the above issues—miscommunication, delayed room availability, maintenance problems, poor service responsiveness, and incorrect service allocation—I believe this stay fell far below reasonable expectations.
I kindly request that Trip.com review this matter and provide appropriate compensation for the inconvenience and service failures I experienced, whether in the form of a partial refund, Trip.com credit, or another suitable resolution.
I trust Trip.com’s commitment to customer satisfaction and look forward to your response.
Thank you for your time and attention.
Kind regards,
Ibrahim Ahmed
9.0/10
Great
GGuest UserFantastic hotel. Extremely clean (and fragrant lobby). We had a twin deluxe room with Haram view; spacious, comfortable and plush. Breakfast was also solid with good hours (6:00 to 10:30). We checked out on a Friday and they allowed us to check out after Jummah salah.
The hotel is actually quite close to the Haram. From reviews online I was unsure, but in practice it's a few minutes walk to King Fahd Gate 79. For getting into the Haram I think it is quicker door-to-door than the Clock Tower hotels. For getting back from the Haram to the hotel, that is a bit longer depending on where you exit the masjid anddue to a slight uphill walk (nothing very demanding, non-elderly should be fine), though the walkway gets congested at busy times.
Alternatively, there is a shuttle which takes you from the main hotel entrance to street level in less than 2 minutes; from there you take escalator/lift to the Haram.
Would highly reccommend; only cons here would be no lotion in the bathroom and shower water pressure/temperature was not that high (very minor issues!)
8.9/10
Very Good
GGuest UserExcellent location and cleanliness. Room size was good and partial Kaaba was an excellent experience. Tower Lifts could be busy at prayer times but hotel lifts were good.
Cleaning and catering staff were welcoming.
8.5/10
Very Good
MMoataz888I’ve stayed four days and enjoyed the daily bus service to Haram it was 24/7 days, the receptionists are professional and approachable.
The room service was friendly and supportive. The room was mid clean not immaculate but it was nice, the TV was working well.
The fridge is not cooling very much but its fine.
8.4/10
Very Good
DDeasy ArisaNovotel Makkah Thakher City is really not recommended, seriously.
The bus stop for its shuttle is very far from the Haram; just walking from the Haram to the shuttle stop alone can take about 30 - 40 minutes.
The shuttle takes a long time to arrive at the hotel for pick up — once we waited 30 minutes, the shuttle isn’t always on standby. Once we wanted to go for Fajr prayer, we had to take a taxi because the shuttle didn’t come for a long time.
This is from a real experience staying here for 2 nights. Because the Middle East current war, we got a flight reroute that depart 2 days earlier, so we had to add 2 nights at a nearby hotel, but the prices of the hotel close to Haram were already very expensive. We thought this Novotel’s shuttle would be like the one at Le Méridien Tower (shuttle bus stop close to haram - we stayed the on our previous trip), but this Novotel shuttle bus stop turned out to be too far, especially when we travel will elderly
On the second day, we only went to the mosque to complete our umrah — we couldn’t handle going back and forth between the hotel and the mosque multiple times.
*************, on the third day (2 days ago, when this comment was written), we moved to a nearby hotel that we had already booked long before.”
Yes, nusuk approval was fast with this hotel, but what’s the point of fast approval if you still have to wait for the shuttle for an hour close to prayer time and still miss the congregation?
Because of the long wait, we got stuck in traffic, and then walking from the bus to the mosque also took a very long time.
Hopefully this can be a consideration for those planning to book — don’t regret it like we did, since we didn’t have many options because we booked late 😆”
8.1/10
Very Good
YYasirSolangiExcellent hotel with great service and a nice breakfast. Highly recommended! Compared to other hotels, this offers the best value for money. However, the location is on a hill, which may be difficult for elderly guests to access.
Frequently asked questions
What is the average price of a hotel in Makkah for this weekend?
According to the latest 12-month data from Trip.com, the average price for a 3-star hotel in Makkah this weekend is €106 per night. For a 4-star hotel, the average cost is €159 per night. If you're looking for a luxury experience, 5-star hotels in Makkah this weekend typically cost €443 per night.
How much do hotels in Makkah cost per night during weekdays?
Based on the latest 12-month data from Trip.com, the average price for a 3-star hotel in Makkah during weekdays is €105 per night. For a 4-star hotel, you can expect to pay around €155 per night. If you're seeking a luxury stay, 5-star hotels in Makkah generally cost €433 per night on weekdays.
What are the best places to stay in Makkah?
Some of the best places to stay in Makkah are near popular attractions like Masjid al-Haram, Al Kaaba and The Clock Towers, offering easy access to key sights and amenities.
What are the top hotels in Makkah near Masjid al-Haram?
Some of the top hotels in Makkah near Masjid al-Haram include Pullman ZamZam Makkah (from €128), Mövenpick Hotel & Residence Hajar Tower Makkah (from €153) and Swissotel Makkah (from €154), all offering easy access to Masjid al-Haram, making them ideal for visitors looking to explore the area.
Where can I find the best hotels in Makkah?
Makkah has some of the best hotels for you to select. Whether you're traveling for business or on a vacation, Swissotel Makkah (from €154), Pullman ZamZam Makkah (from €128) and Swissôtel Al Maqam Makkah (from €154) are preferred hotels.
What is the best spa hotel in Makkah?
Getting tired after a long walk? Makkah Clock Royal Tower, A Fairmont Hotel (from €182), Address Jabal Omar Makkah (from €113) and Park Inn by Radisson Makkah Al Naseem (from €35) provide highly rated spa services.
What’s the best hotel in Makkah with hot springs?
Wanna experience hot springs in your hotel? Raffles Makkah Palace (from €313) has hot springs. Book now!
What are some hotels with pools in Makkah?
Time Ruba Hotel & Suites (from €26), Violet Al Azizia Hotel (from €29) and Novotel Residences Makkah (from €40) are hotels with swimming pools. Stay at any of these hotels to enjoy a swimming pool!
Where can you find hotels with excellent breakfast in Makkah?
Swissotel Makkah (from €154),Hilton Hotel & Convention Jabal Omar Makkah (from €40) and Makkah Clock Royal Tower, A Fairmont Hotel (from €182) provide high-quality breakfast. Start your day with fresh, delicious breakfast!
Where can I find the best hotel discounts in Makkah?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.
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