Hotels near Masjid Al Haram, Makkah
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Best Hotels near Masjid Al Haram
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From HK$435
9.4/10
Amazing175 reviews0.49km from Masjid Al Haram
No. 6 of Premium Hotels in MakkahFrom HK$1,313
9.0/10
Great303 reviews0.66km from Masjid Al Haram
No. 14 of Premium Hotels in MakkahFrom HK$1,026
From HK$266
From HK$1,195
9.0/10
Great156 reviews0.38km from Masjid Al Haram
No. 5 of 4-Star Select Hotels in MakkahFrom HK$1,145
9.5/10
Amazing99 reviews0.65km from Masjid Al Haram
No. 13 of Premium Hotels in MakkahFrom HK$960
8.9/10
Very Good927 reviews0.32km from Masjid Al Haram
No. 3 of 4-Star Select Hotels in MakkahFrom HK$1,002
8.9/10
Very Good242 reviews0.77km from Masjid Al Haram
No. 6 of 4-Star Select Hotels in MakkahFrom HK$905
9.2/10
Great142 reviews0.66km from Masjid Al Haram
No. 12 of Premium Hotels in MakkahFrom HK$847
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Latest reviews for Makkah hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
9.6/10
Amazing
GGuest UserThe reception area and the number of staff are completely inadequate for a hotel of this caliber. The staff themselves are friendly, but the waiting time to check into the rooms is far too long.
9.4/10
Amazing
GGuest UserMy stay at Swissôtel Makkah was excellent in every aspect.
The hotel’s exceptional proximity to Al-Masjid Al-Haram is a major advantage, making it extremely convenient for prayers and Umrah without any transportation hassle.
One of the standout features is that the hotel offers two entrances: the main entrance and an additional side entrance, which allows for smooth and quick access in and out of the hotel. This is a very practical feature, especially during peak times.
The food was outstanding, with high quality and great variety. Most importantly, the restaurant staff were incredibly dedicated and attentive, always going the extra mile to ensure we were comfortable and well taken care of.
Another point worth highlighting is the hotel’s flexibility and professionalism, as they kindly allowed us a late check-out extension of two hours, which was greatly appreciated and added to the overall comfort of our stay.
Overall, Swissôtel Makkah is an excellent choice for anyone looking for a prime location, exceptional service, and high-quality dining, providing a truly comfortable and memorable experience near the Holy Mosque.
9.4/10
Amazing
FFojaMr. Hamzah is nice person@ receiptionist. And also Mr. Abdul rahman at M2 restaurant. Thank you for the wonderful hospitality. The person assisting during my stay at the hotel was very nice, friendly, and welcoming. They made me feel comfortable throughout my stay and provided excellent service. Truly appreciated the kindness and warm attitude. He also upgraded to me to another VIP rooms. such wonderful treatments with lowest price. thanks to Mr. Hamzah for upgrade my rooms at kaabah view. Breakfast at restaurant, Abdul rahman nicely serve to me n very helpful & friendly. insyaalah, will stay again in here. 😘❤️🩵😘
9.2/10
Great
IIbra_Dear Trip.com Customer Support Team,
I am writing to formally file a complaint regarding my recent stay at Mövenpick Hotel & Residence Hajar Tower Makkah, which was booked through your platform. Unfortunately, my experience did not meet the standards expected from a hotel of this category, nor the information confirmed prior to arrival.
1. Early Check-in Confirmation Not Honored
Before my arrival, I received a message from the hotel requesting confirmation of my check-in time if it was before 12:00 PM. I confirmed this accordingly. However, upon arrival, I was informed that no room was available and was asked to wait until around 4:00 PM, under the pretext that this is the standard check-in time. This was both disappointing and exhausting, especially after travel, and contradicted the prior communication from the hotel.
2. Bathroom Plumbing Issue
On the first day, I encountered a serious issue in the bathroom where water overflowed and accumulated, making it impossible to shower or even use the sink properly. Although the issue was eventually repaired, it significantly affected my comfort during the first day of my stay.
3. Repeated Unfulfilled Requests (Pillow and Blanket)
I requested an extra pillow and blanket multiple times (at least four separate requests). Each time, I was assured that they would be delivered shortly, yet they never arrived. This reflects poor service follow-up and lack of coordination.
4. Incorrect Breakfast Restaurant Assignment
At check-in, the reception staff encoded my room key with access to a breakfast restaurant that was extremely limited in size, overcrowded, and of noticeably low quality. Often, there were no available tables, forcing guests to wait.
Every morning, hotel staff verified my eligibility to enter this restaurant. However, on the last day, a different employee informed me—unexpectedly—that my booking actually entitled me to access a higher-quality, more premium breakfast restaurant, which I immediately visited. This means I was wrongly deprived of the service level included in my booking for the majority of my stay.
---
Considering all the above issues—miscommunication, delayed room availability, maintenance problems, poor service responsiveness, and incorrect service allocation—I believe this stay fell far below reasonable expectations.
I kindly request that Trip.com review this matter and provide appropriate compensation for the inconvenience and service failures I experienced, whether in the form of a partial refund, Trip.com credit, or another suitable resolution.
I trust Trip.com’s commitment to customer satisfaction and look forward to your response.
Thank you for your time and attention.
Kind regards,
Ibrahim Ahmed
9.0/10
Great
GGuest UserFantastic hotel. Extremely clean (and fragrant lobby). We had a twin deluxe room with Haram view; spacious, comfortable and plush. Breakfast was also solid with good hours (6:00 to 10:30). We checked out on a Friday and they allowed us to check out after Jummah salah.
The hotel is actually quite close to the Haram. From reviews online I was unsure, but in practice it's a few minutes walk to King Fahd Gate 79. For getting into the Haram I think it is quicker door-to-door than the Clock Tower hotels. For getting back from the Haram to the hotel, that is a bit longer depending on where you exit the masjid anddue to a slight uphill walk (nothing very demanding, non-elderly should be fine), though the walkway gets congested at busy times.
Alternatively, there is a shuttle which takes you from the main hotel entrance to street level in less than 2 minutes; from there you take escalator/lift to the Haram.
Would highly reccommend; only cons here would be no lotion in the bathroom and shower water pressure/temperature was not that high (very minor issues!)
8.9/10
Very Good
AAnonymous UserPrice: Very cheap for a 4-star hotel. Good value for money.
Location: Quite far, located in the an Naseem area, but like the vive there.
Shuttle bus : very excellent and very punctual.
Room: Overall okay, but the toilet is quite small.
Breakfast: Has a good variety, but the menu is almost the same every day. I stayed for 7 nights and ended up eating nearly the same items daily.
Staff: Generally okay, but there was a serious incident that affected my stay. One night, a bellman attempted to open my room door 2–3 times. Fortunately, I had engaged the inner lock, so he was unable to enter fully. He was accompanied by other outsiders, which was a clear breach of guest privacy and safety.
I immediately made a complaint to the reception. They offered a room upgrade, but the room change process took a very long time. I waited from before Maghrib until after Isya, and eventually had to go to the reception myself to follow up.
Wi-Fi: After changing to the new room, the Wi-Fi signal was very weak. I had to sit near the lift area just to get a stable and stronger internet connection, which was very inconvenient.
8.9/10
Very Good
Nnita88Our second time here and it has always been a great experience with the hotel rooms.
The shuttle service to masjidilharam is perfect, but the gate under clock tower most times are closed, unlike before. So we have to divert to jabal umar area before arriving the outdoor courtyard.
8.7/10
Very Good
GGuest UserAbsolutely amazing!
Clean and very helpful.
We had a beautiful room with a great view of the Qatari mosque.
We went during Ramadan, and the main mosque was extremely crowded. So it was ideal that there's a large, beautiful mosque right across from the hotel where we prayed wonderful Taraweeh. We really enjoyed our stay.
8.5/10
Very Good
MMoataz888I’ve stayed four days and enjoyed the daily bus service to Haram it was 24/7 days, the receptionists are professional and approachable.
The room service was friendly and supportive. The room was mid clean not immaculate but it was nice, the TV was working well.
The fridge is not cooling very much but its fine.
8.1/10
Very Good
YYasirSolangiExcellent hotel with great service and a nice breakfast. Highly recommended! Compared to other hotels, this offers the best value for money. However, the location is on a hill, which may be difficult for elderly guests to access.
Frequently asked questions
What is the average price of a hotel in Makkah for this weekend?
According to the latest 12-month data from Trip.com, the average price for a 3-star hotel in Makkah this weekend is HK$949 per night. For a 4-star hotel, the average cost is HK$1,427 per night. If you're looking for a luxury experience, 5-star hotels in Makkah this weekend typically cost HK$3,965 per night.
How much do hotels in Makkah cost per night during weekdays?
Based on the latest 12-month data from Trip.com, the average price for a 3-star hotel in Makkah during weekdays is HK$937 per night. For a 4-star hotel, you can expect to pay around HK$1,390 per night. If you're seeking a luxury stay, 5-star hotels in Makkah generally cost HK$3,879 per night on weekdays.
What are the best places to stay in Makkah?
Some of the best places to stay in Makkah are near popular attractions like Masjid al-Haram, Al Kaaba and The Clock Towers, offering easy access to key sights and amenities.
What are the top hotels in Makkah near Masjid al-Haram?
Some of the top hotels in Makkah near Masjid al-Haram include Pullman ZamZam Makkah (from HK$1,148), Mövenpick Hotel & Residence Hajar Tower Makkah (from HK$1,372) and Swissotel Makkah (from HK$1,387), all offering easy access to Masjid al-Haram, making them ideal for visitors looking to explore the area.
Where can I find the best hotels in Makkah?
Makkah has some of the best hotels for you to select. Whether you're traveling for business or on a vacation, Swissotel Makkah (from HK$1,387), Pullman ZamZam Makkah (from HK$1,148) and Swissôtel Al Maqam Makkah (from HK$1,383) are preferred hotels.
What is the best spa hotel in Makkah?
Getting tired after a long walk? Makkah Clock Royal Tower, A Fairmont Hotel (from HK$1,635), Address Jabal Omar Makkah (from HK$1,020) and Park Inn by Radisson Makkah Al Naseem (from HK$314) provide highly rated spa services.
What’s the best hotel in Makkah with hot springs?
Wanna experience hot springs in your hotel? Raffles Makkah Palace (from HK$2,803) has hot springs. Book now!
What are some hotels with pools in Makkah?
Time Ruba Hotel & Suites (from HK$236), Violet Al Azizia Hotel (from HK$262) and Novotel Residences Makkah (from HK$365) are hotels with swimming pools. Stay at any of these hotels to enjoy a swimming pool!
Where can you find hotels with excellent breakfast in Makkah?
Swissotel Makkah (from HK$1,387),Hilton Hotel & Convention Jabal Omar Makkah (from HK$364) and Makkah Clock Royal Tower, A Fairmont Hotel (from HK$1,635) provide high-quality breakfast. Start your day with fresh, delicious breakfast!
Where can I find the best hotel discounts in Makkah?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.
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