Hotels near Serendra, Taguig

Dear Sir/Madam, I am writing to formally report a safety concern regarding the slippery condition of the toilet/shower area. While I was showering, I slipped and fell because the floor was extremely slippery. During the fall, I hit the back-left side of my head against the lower part of the wall, while my right elbow supported my fall. I experienced pain in my head and mild pain in my right elbow following the incident. Fortunately, I did not lose consciousness or experience confusion, but I am concerned about the potential seriousness of the injury and the safety risk posed by the slippery floor. I would appreciate it if you could urgently inspect the shower/toilet area and take appropriate measures to prevent another person from experiencing a similar accident. This may include improving the flooring, installing non-slip mats or strips, and ensuring that the area is maintained in a safe condition. I would also appreciate confirmation that this matter has been received and will be addressed. Thank you for your prompt attention to this safety concern. Sincerely, Lora Echavez Abasolo 27th September at 1015hrs Venice Luxe Cozy unit #14H Fiorenzo lobby

Located in Manila's tallest building, the hotel offers expansive views and is surrounded by a full range of amenities, making it convenient for getting around. While the guest rooms aren't huge, the space is well-arranged, and the separate toilet and shower areas are a very convenient layout.

Location & View: 💯 Highly recommended. The location and view are excellent. That said, the place is very busy, so late check-out isn’t accommodated—which is understandable considering the constant turnover. With guests coming in and out and a full unit to clean (2 bedrooms, 2 bathrooms, kitchen, living area), it’s realistic to expect that it may not always be pristine. I booked this place twice, one week apart, staying almost a week each time. I’m a bit of a clean freak, so even in 4–5 star hotels I bring disinfectant and alcohol. For Airbnbs especially, I don’t feel comfortable using towels or beddings knowing how some guests can be inconsiderate. This place is a combination of pros and cons for me. I love the location, space, and layout, but during my first stay I noticed signs that the bed linens may have been tidied rather than fully changed. Because of that, I brought my own bed cover and sheets and didn’t use the comforter. For my second booking, I communicated with the very responsive owner and requested flexibility with check-in so cleaning wouldn’t be rushed. That made a big difference—the unit was noticeably cleaner (even the couch was vacuumed), which I really appreciated. One suggestion: adding shower curtains or upgrading to shower doors would help keep the bathroom floors dry—it’s always nice to see dry bathroom floors. Overall, I love the place and would still recommend it, especially for the location and space, but cleanliness details really matter for guests like me.

The description of the apartment is incorrect and misleading information provided. We were being advised ”If you wish the 3 br I suggest cancelling the reservation and rebooking and book the Standard Family Suitee” which we did and it turned out that the third bedroom that we have is a utility room,, with a washing machine and just a ventilation fan in the roomwith no windows and very small, and it mentioned 2 futon beds which was wrong. Instead there was a bunk bed. The room was stuffy, smelly, no air condition. We ended up renting another room for the third person as the utility room is not liveable. It will be good if it is fully indicated that the third room is in such bad condition in the description instead of putting misleading information. Very dissappointed with it as it doesn't match what mentioned though the service of the staff are good, very helpful, but still not able to do anything. The other 2 rooms are normal and up to our expectations.

We decided to book a hotel near BGC for an event, knowing we would be staying out late. I'm so glad we found this place! It’s a very affordable hotel in the area that offers a cozy yet luxurious vibe. The bed was absolutely comfortable. We booked a standard room, and it was incredibly budget-friendly. The air conditioning worked perfectly and gave us the exact comfort we needed. Plus, the room size is just right for two people. We stayed on the 6th floor, and guess what? The water pressure in the shower was excellent, making a hot bath so relaxing. The bathroom is also wonderfully designed, letting in plenty of natural light even without turning on the bulbs. Their Wi-Fi is incredibly fast—highly recommended for anyone looking to stay and work! They also have an indoor restaurant that everyone can enjoy. Overall, I highly recommend this hotel!

My family booked 3 rooms for our stay to celebrate the New Year Countdown in BGC. It was a last minute booking but I could say that it was actually worth it. Pros: ●Near Market Market, 5 mins ride if using grab/indrive and 5 mins jeepney ride from Market Market and another 5 mins walk from Buting to the hotel( as it was new years eve booking a ride takes time so we opted to ride a jeepney) ●Complimentaries are complete, from toiletries to coffee ● Wifi is working very fine ● The hotel staff are very easy to talk to, as there was no refrigerator in our rooms the staffs accomodate our ice to be put in their refrigerator. ● The rooms are very clean and the airconditioning is very cold ● The hotel location is near in a convenience store(7/11) and a grocery(Dali). They are also near a very good biryani chicken, ice cream and coffee shop. It may be located near residentials but it felt calm and the neighborhood is actually clean Cons ●Do not expect for a astonishing view as it was in a residential area, which we actually didn't mind cause we are only staying for a night ● Our room is to small to eat in one room for 7 people, (but the staff actually recommend their breakfast area downstairs to be use if we want to) ● One room we booked has a smelly feet smell Overall the cons didn't affect our stay, and it was a very good stay, i am definitely recommending it.

AC unit is noisy and it's near the flight path and above venice mall vents so it's very noisy. Service is excellent and the apartment is located above venice and a 5 minutes walk under the mall's superstructure. It is well priced but we left due to the noise.

We really enjoyed our stay at Cozy Hotel at One Up Town Residences. The unit was beautiful, spacious, and exactly as shown in the pictures. Everything was clean, organized, and very comfortable, which made our stay even more relaxing. The property manager was also very easy to communicate with—responsive, accommodating, and helpful throughout our stay. The kitchen and other amenities were complete, so we had everything we needed and truly felt at home. My family had an amazing vacation experience, and we definitely enjoyed every moment of our stay. Highly recommended for families or groups looking for a comfortable and convenient place to stay in the BGC area.

This was one of those stays where everything simply worked as expected. No surprises, no complications, just a comfortable and pleasant experience from start to finish.