"This hotel exceeded my expectations completely. The yamagata airport shuttle (from airport) has a drop-off point right in front of the hotel. The hotel is a 5minutes walk from yamagata station. There is a seven-konbini on 1F of the hotel building, and a toyota car rental directly across the street (1min walk). The hotel room was much bigger than hotel rooms in tokyo, with an amazingly luxurious toilet. Bottled water is provided everyday, as long as you remember to place the ”Make-up room” magnet outside your room door by 10am. The restaurant on 1F sells delicious yamagata beef sukiyaki, it is highly recommended though semi-expensive. The surrounding area of the hotel has a good mix of izakayas, konbinis (all 3 big brands incl lawsons & familymart), and fast food; you'll never go hungry. The reception desk is on 3F and the self-service amenities were of good quality (i.e., scented and thick oshibori, 2 different brands of facial cleansers & lotions, and drip coffee). The staff deserve praise for being so friendly, helpful, and accomodating; they allowed our request for cleaning to be done after 11.30am instead of the usual 10am, and gladly provided extra hangers and laundry bags. Speaking of laundry, there are coin operated laundry machines in this hotel, which have both washing and drying in a single machine; the machine is also password-protected per wash, which gives one a peace of mind. Stayed here for 9 nights as my base of operations for this holiday, I thoroughly enjoyed my stay at Daiwa Roynet Yamagata Ekimae. 10/10."
"When I made my reservation, only smoking rooms were available, so I was worried about the smell, but when I called the day before to inquire about the snow conditions and parking situation, the front desk person kindly changed my room to a non-smoking room that was available.
I had a very comfortable stay."
"This was the best hotel in Mito in the same price range.
The building is old, but the interior and rooms have been renovated and are very clean.
There are plenty of amenities, and you can read as many manga as you like, even if you don't read them.
If I had to nitpick, as other reviews have mentioned, the Wi-Fi is so slow it's practically unusable."
"The room was a bit small, but it had all the necessary facilities and amenities. The staff were generally friendly and helpful. While the breakfast didn't offer a huge variety, the taste was quite agreeable. My only real complaint about breakfast was how crowded it got; I felt quite squeezed in with other guests, which made conversations awkward and a bit uncomfortable. Another minor issue was the strict check-in time. You couldn't get into your room until 3 PM, and checking in earlier required an additional fee."
"I travel in winter season. There is one thing that need to be improved immediately is central air vent and window. First, I am cool liked person. I would like to open a little bit of window to let the air flow. The central air conditioner provide the warm air but it make me feel a little tight."
"Really good location and room is cozy I like it. Dont expect a good television it was a small monitor but you dont use it anywayz i like the place and had a comfortable stay. My restroom has a small in the sink but it’s bearable"
"I was very impressed with my stay at this hotel. The service was good, the rooms were clean, and the breakfast was varied. If I come back here again, I will definitely stay here again. Most importantly, there is a window with a view and the room is spacious and comfortable."
"I booked this hotel for its location. After checking out in the morning, it's only a 7-8 minute walk to the bus stop for the Zao bus (though you definitely need to buy tickets early, an hour in advance during peak season).
The hotel maintains the high standards typical of a chain, with good cleanliness. They've also added some local flavor, with a very rich breakfast spread featuring some local specialties.
Most importantly, they have rooms that can accommodate multiple people, which is perfect for families or a large group of friends."
"This hotel is located just in front of Yamagata JR / Shinkansen station, it’s perfect for a family stay especially with childrens Becos of very short distance walk only from Yamagata station. Highly recommended Becos not only location is perfect, room are clean."
"The hotel is quite old but very well-maintained. The onsen facilities are a bit lacking, but the quality of the hot spring water is genuinely good. I booked the Rian Sansui room with an open-air bath, but the staff informed me that it was just regular hot water and that I had to fill it myself. It felt like such a waste to have booked that room. Plus, the room was on the top floor, so I had to climb a lot of stairs, and then take off my shoes on the last floor before entering – it was quite exhausting. After checking out, the hotel dropped us off at the bus station. I didn't see the proprietress, only a welcome note."
Very Good
50 reviews
8.6/10
1 night
From HK$1,139
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9.6/10
Amazing
GGuest UserA wonderful place to stay in. The service was fantastic. The room was huge, much too large for just a solo traveler like me but it would have been perfect if I had brought my wife and child along. The onsen quality was great, albeit the fittings at the shower area were a bit old. The food was hands down amazing and featured great local produce. Honestly there was too much for one person to finish! What I especially liked was that they had a separate room on the first floor where if it was too early for you to check in, you could drop your luggage off, change, and then grab your gear and head to the slopes. Same thing if you intend to charge the slopes a bit more on your last day, just leave your stuff in the storage room, hit the slopes, come back and change out, hit the onsen for the last time, then go off. Definitely recommending this place to my friends visiting Zao.
ZZoeAbsolutely lovely place. At first I thought I'd be uncomfortable with how spaceous the room was (I'm a very jumpy solo traveller), but the room was just so comfy with an excellent view. The heater was a bit hot, but there was an electric fan too, so all was great.
The hotel allows you to have a free 50 minute private bath each night, and the private baths are amazing, able to accommodate up to five persons and with windows to let in the light and stuff. Excellent onsen water -- very acidic and very hot. Takes some time getting used to the heat, but once you do it's a heavenly experience. There are also public baths (free of charge) that you could enjoy throughout the night and into early morning (they're closed for cleaning only during 9-12 in the morning), one indoor and one outdoor, both connected to one another. The outdoor one is a bit small, but it's so refreshing to be able to flee from the stifling indoor onsen to enjoy the crisp winter air while soaking up in the heat.
MMon ThailandThis ryokan-style hotel boasts a beautiful location on a snow-covered mountain, right next to a stunning ski resort. The accommodations are very convenient, featuring separate shower and toilet facilities within the room. There's also a private onsen available for a small fee, offering a wonderfully private outdoor bathing experience. The hotel provides excellent shuttle services to various destinations; you can easily request a ride to the Zao Ropeway to see the Snow Monsters, as well as to restaurants, the bus station, and more.
MMichal LihockyThe room was beautiful, with tatami, yukata, tabi, and a little bag with towels to take with you when you go to their proper outdoor onsen that's right across the street. The onsen has good amenities, has 2 baths one indoor that's around 42 - 45 degrees, and outdoor one that's usually cooler around 38 - 42. The best thing about that onsen is that there usually not many people there, often I was there alone.
The breakfast was great too, there were at least around 20 - 30 different dishes/foods to choose from. The hotel also sells discounted ski passes, and has it's own ski/snowboard rental service for lower price than most of the rental services nearby (the snowboard was of great quality, the shoes not so much).
When we checked out, the hotel arranged a van to take us to the bus terminal as well. Overall, one of the best hotels I've ever stayed at in Japan. 👌🏻
GGuest UserThe hotel has a Showa-era feel. There's no elevator, so you have to carry your luggage up yourself, thankfully it's only on the second floor. There are six private baths that can be booked in advance, and you can use them freely after 9 pm as long as no one is there – it's fantastic! After soaking in the hot springs, they even give you complimentary milk. Dinner was Yamagata beef shabu-shabu, which was delicious. I'd definitely stay here again next time I'm in Zao!
GGuest UserLocated on the top of a business building linking to the Yamagata station.
You won’t have to be worried even if it’s snowing or raining.
A side note to travellers from the hotter climate, the hotel doesn’t supply air conditioning during winter. Instead it has a small webbed facility that allows outside air to flow into the room. This slight chills the room. However during the day, the room will be super hot.
Initially we had a room facing the sun and when we checked in, the room is super hot. Called the customer service only to find out they didn’t have air conditioning during winter and we have to rent a fan from them.
After a slight communication, the customer service is kind enough to upgrade us to a bigger room which is slightly cooler. Big props to the customer service lady! 5 stars service !
GGuest UserNice and clean business hotel very near the Yamagata train station. Location is top notch! Basic hotel with everything you'd need. There is an artificial onsen on the 14th floor, which was good for a soak after a long day. Breakfast buffet was basic but tasty. Warm foods like rice, miso soup, bacon, stir fried veggies, etc were available in addition to some pastries and bread with butter and jams.
Will definitely stay again when in the Yamagata area.
GGuest UserOverall a practical hotel close to the slopes, room was simple but fine. Free shuttle provided which proved very convenient. Breakfast was good with different options both Japanese and western styles. Staff was helpful especially the Japanese personnel and the young lady in the breakfast room however there was one Indian-like man who was not really hospitable, never smiling and never talking (no hello, nothing at all) staring at you which made me uncomfortable.
GGuest UserThe day we checked in, the onson was not provided as heater was broken. It was a huge disappointment as we just drove long hours from Tokyo and expected to rest in onson. If the hotel can suggest other onson place or provide vochur, it would be nice. But we asked and there was nothing. Breakfast was good. And the night bar was a special idea.
GGuest UserMy room, shared restrooms, & bath were extremely clean! The home is full of character & clearly well-taken care of.
Right by Yamagata Station & perfect place to shop. Bunch of parks as well, Kajo Park in particular has the Yamagata Castle Ruins. I spent a day going to Ginzan Onsen, further away compared to Zao. Definitely beautiful view but make sure you are aware of the bus & train schedules, because they come by roughly once an hour.
The hostess is as nice as the reviews say she is! A little awkward at first, but she'd chat with me & patient when I tried speaking in Japanese. Very cheery personality! There was an avalanche risk warning, but she reassured me I'll be safe going to Ginzan Onsen. She'd come out to greet or see me off each day. Overall, very pleasant!
Amenities were great! She provided basic necessities without extra charge (toothbrush/paste, towels) AND a yukata!! The futon was already set out for me when I arrived. Each night, when I returned, the bath was ready so I could go straight to showering & soaking. Lastly the amazing breakfast like the other reviews have stated. So cheap for how much food she gives you! Great variety, the rice smelled amazing, & a little different each meal. You come down at the agreed time, sit at a table with the TV on, & eat the meal in peace.
Overall, the best place I stayed at in Japan & will definitely book again when visiting Yamagata! You really get to live the traditional Japanese-lifestyle!
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