Read genuine traveler ratings & reviews to find your perfect stay.
Posted onOct 7, 2025
anshimit was a very cute place!! the owner seemed like she loved the place very much, and was decorated very nicely. it’s a women’s only hostel, so i was glad that i was born a woman. i got one of the rooms - very clean, and the shred kitchen was nicely decorated. you can see the castle on the rooftop.
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Price per night from:PHP 1,437
Posted onApr 10, 2026
Guest User
This hotel is really nice and conveniently located right on top of Sakura Machi mall, so there are plenty of food options and shops for shopping.
Right across the street is a pedestrian street, which is great for walking around. It’s not too crowded, so the atmosphere is quite relaxed.
There’s also a major bus stop right downstairs, which makes it super convenient—especially if you don’t have a car. If you’re traveling between cities, this is likely a main stop you’ll pass through.
For those who drive, you can find parking nearby. The hotel may offer parking discounts at certain locations, but I’m not entirely sure which ones.
The hotel itself is beautiful, modern, and smells really nice—feels new and well-maintained. Amenities are quite complete as well.
The bed and pillows were just okay, slightly leaning towards the uncomfortable side. However, the bathroom is excellent, with a separate standing shower and a small bathtub. The room I got was also quite cute, with a small sofa area, which was a nice touch.
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Price per night from:PHP 3,944
Posted onJul 8, 2026
sally66666The location is fantastic, super convenient for shopping and dining. The hotel itself is beautiful, but I'm not sure if the bedsheets were clean; I felt itchy all night under the covers, which made me feel a bit uneasy. The bathroom was a bit inconvenient and I felt like I could easily slip. Other than that, everything else was top-notch! 👍
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Price per night from:PHP 4,958
Posted onJul 5, 2026
Guest UserThe hotel's front desk service was excellent. They quickly and helpfully resolved a bug with the parking lot access, which was very thoughtful. The room was small, a typical Japanese-style room. The location is quite good. The image shows the information for the hotel's partner parking lot.
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Price per night from:PHP 3,803
Posted onJun 6, 2026
Guest UserSince I had a 7-day JR Pass, proximity to a JR station was my top priority for this trip. The hotel is very close to the JR station, and it seems to attract a lot of business travelers. My initial impression was that some of the younger staff at check-in lacked a bit of enthusiasm. But I let that slide. After getting to my room, I couldn't find the Wi-Fi password anywhere. I went downstairs specifically to ask, and the response was 'in room'. I still tried to figure it out myself first, searching every corner, but still nothing. So I went back down. The older staff member was very friendly and helpful. As soon as she mentioned 'TV', I immediately understood, as many hotels back home display it on the television. She even drew a diagram to explain! Usually, when you enter a room and the power comes on, the TV turns on automatically, and you'd see it. But this time, I had to turn the TV on myself, which I hadn't thought of. It just goes to show that service attitudes can vary among different staff. In Japan, I've always admired the professionalism across all industries, but this was the first time I've encountered such a service attitude from a staff member. Overall, this hotel's proximity to the JR station and its excellent value for money make it worth staying at.
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Price per night from:PHP 3,014
Posted onMay 8, 2026|Medium Twin ( Non Smoking )
Maggic✨An excellent hotel. The location is very convenient, a 20-minute walk from Kumamoto Station or a 10-minute tram ride.
The reception staff are courteous and attentive.
Essential items can be collected on the ground floor.
The room was on the very top floor.
The beds are large. The cleaning service is excellent, with towels changed daily.
Perhaps the only drawback is the lack of sufficient space to open a large suitcase, you have to jostle about to do so.
At one point, the room became quite stuffy, the air conditioning didn’t help with the air circulation, and the window couldn’t be opened. I realise this has been done for everyone’s safety.
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Price per night from:PHP 3,061
Posted onMay 18, 2026
Guest UserWhen we arrived at the hotel, we couldn't find a parking spot, and then one of the staff members—I think Elly—helped us tremendously to find a parking spot. The staff is very helpful and super friendly.
The hotel is centrally located.
It is very quiet in the hotel itself. The surroundings are also extremely quiet, so we were able to sleep well. The beds were very good.
One minor downside is that they didn't offer drinking water. So you had to get it yourself, and the 7-Eleven was around the corner, so that wasn't really a huge problem.
We enjonyed our stay. Thank you!
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Price per night from:PHP 4,131
Posted onJun 5, 2026
Anonymous UserWe had a pleasant stay at HOTEL MYSTAYS Kumamoto Riverside. The hotel is conveniently located near the city center, making it easy to explore Kumamoto Castle, shopping streets, and local restaurants. The riverside setting also provided a nice atmosphere, especially in the evening.
The room was clean, comfortable, and well-equipped with the amenities needed for a short stay. The staff were friendly and professional, and the check-in process was smooth and efficient.
The reason for giving 4 stars instead of 5 is that the room space was a bit limited for travelers with larger luggage. However, everything was well-maintained and functional, so it did not significantly impact our stay.
Overall, HOTEL MYSTAYS Kumamoto Riverside offers great value, a convenient location, and reliable service. We would happily stay here again when visiting Kumamoto.
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Price per night from:PHP 2,545
Posted onMay 8, 2026
Guest UserPros:
1. The hotel is directly opposite Kumamoto Castle, making it very convenient for sightseeing. It's also close to Kumamoto's Kamimachi area.
2. The views are excellent. From the 10th-floor restaurant, you can see Kumamoto Castle, and there's a free self-service beverage machine for unlimited drinks.
3. The room size is generous; a 26-inch suitcase can open completely. The facilities are new and very clean, and the service is good.
Cons:
The streets are very dark at night, and it's quite a distance to the nearest convenience store.
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Price per night from:PHP 2,075
Posted onApr 27, 2026
Guest User
it's like a joint management with the hot water forest hotel.
My parents stayed at the Yunomori Hotel side and compared the room there was quite a difference
My room had no bath, the oldness of the Showa period, the old tatami mats, and the fragrance were Showa
The twin room of my parents was renovated and the unit bus was shiny and the tatami mats and futon beds were nice
Still, I'm good because I'm OK in both.
The public bath was large, the room was quiet and we were able to stay slowly
I want to use it again
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Price per night from:PHP 1,803