Hotels near Masab Tank, Hyderabad

As a frequent traveler, choosing a hotel is very important to me. I rarely comment, but I have to comment on this hotel: First of all, when booking the hotel, I asked for a quiet room, but after I checked in, I found that my room was facing the intercity railway and running until 12 o'clock, the room was very noisy. After calling the front desk, they asked for a room change, they said it would take 20 minutes, but I waited 20 minutes and they still didn't arrive. When I called again and asked for a replacement immediately, they could make a resolution in three minutes, proving that they didn’t really care what the customer felt. Secondly, after arriving in the new room, the lamp in the room was bad, and I waited again for 30 minutes to change the lamp. Finally, when ordering, order a vegetarian dish, the first time the waiter forgot to order, after the second order urged them three times, after waiting for an hour and a half, the vegetarian dish finally came up, but I have already finished eating. The hotel staff said that I was sorry that I could exempt the order, but I didn't ask for the order, I just needed to return the dish. The next morning, the chef waited for me in the restaurant and said that I was very sorry and sent a small gift. I am very grateful for this, but it still means that the hotel's dining service is very slow, which seriously affects the time of the guests. Hope the hotel can make improvements!

The overall experience was surprisingly great. I previously stayed at the Lalit in New Delhi, and I was not impressed with their service. But this is the first time, I am staying at Leela. The rooms were big, and the service was top-notch right from the entrance all the way to the room. Special thanks to Hussain, the main door *** who always with his welcoming smile, Namal and Tulika the receptionist who were very welcoming with their ittar and guidance, Dorothy the waitress who made sure we were well taken care of with a smile and finally Rumanika the room cleaner who cleaned our room especially well and ensured every part of the room is cleaned thoroughly during our stay. Lots of names to mention but I managed to remember only a few of these names. I know this is a new hotel and I believe they will continue to keep this service, cleanliness, and hospitality. Thanks again for the wonderful stay at your hotel and we were very happy with our stay.

A stunning hotel with outstanding service. The main palace building is stunning and historic. The stay includes a free tour, yoga, traditional concert, and afternoon tea. Dinner was very nice, although expensive, and you are not able to order food from outside. However, as a special treat, I was happy to pay and the food was great. Award winning food. The hospitality was outstanding, and all of the staff went out of their way to be helpful. At breakfast, there was live music, and they even offered me a champagne breakfast. The complimentary horse and carriage arrival was an added great surprise. Highly recommend staying here. I've been fortunate enough to stay at a few different Taj Hotels across India, and this was by far the best one that I have experienced. I did not want to leave!

Friendly stuff I really love the way that they welcome us with a traditional and captivating cultural, full of spirit and traditional. The hotel is really close to the mall and restaurant.

The restaurant's service and quality are pretty bad. I was sitting in the restaurant for more than 5 minutes without any service during dinner time. About at least 30% of cousins are either empty or nearly empty. Based on the 5-star hotel, it is very poor service and quality.

Room was spacious. All the amenities were there. Don’t really have anything negative to say. Staff was very friendly too.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

While the hotel location is excellent, the rooms and amenities are out dated and the property needs refurbishing. Staff are friendly. Valet service is quick. The executive chef is very professional and gave us when asked. The hotel general manager is over smart and I am surprised how he got job there.

I stayed here for 3 days for TTF. I must say it was an overall good experience.

Enjoyed the stay, facility good, room items was missing and have to request for items , Online booking , confirmation we have to submit and request for breakfast , and receptionist have to get approval from manager every time ,