Hotels near Sakura Massage & Spa Batam, Nagoya

We had a very enjoyable and comfortable stay. The hotel is modern, clean, and conveniently located. We especially enjoyed the wide selection at breakfast, with plenty of choices available. The staff at the restaurant were attentive, friendly, and welcoming, making our dining experience even more pleasant. We also loved relaxing at the Infinity Pool, which was a great highlight of our stay. Overall, we had a wonderful experience and would definitely stay at Oakwood Batam again. Highly recommended!

This hotel is super conveniently located. There's a convenience store right across the street, and behind the hotel, you'll find a bunch of seafood shops. Plus, there are coffee shops, dessert places, and restaurants everywhere nearby, so finding food is really easy. However, there's quite a bit of traffic in the area, so you need to be careful when you're out and about. There's a hair salon nearby called 'See Huan Ni' that offers manicures and hair washes, but personally, I thought their hair washing technique was just so-so, so I wouldn't really recommend it. Right next to the hair salon is a massage parlor with really good massage techniques – definitely worth checking out. And it's super easy to get a Grab around here. One thing to really watch out for is your change. Sometimes they give you a lot of small bills, so always count your change carefully after paying to make sure the amount is correct and you're not shortchanged.

The hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.

Good location, but disappointed with the toilet issue This is my second time staying at this hotel, and overall, I still really like the place. The location is very convenient, with plenty of food options nearby. The hotel also has a café, and the menu is amazing. The staff were friendly and helpful when we raised our concerns. However, there were two issues that made me disappointed during this stay. Firstly, the toilet door was a little loose. Every time we closed the door, it would open again by itself, so it could not stay properly closed. Secondly, there was an unpleasant smell coming from the toilet. We informed the staff, and they did help us to improve the situation, which I really appreciate. Unfortunately, the unpleasant smell came back again the next day. Overall, I still think this is a good hotel with a great location and facilities. I hope the management can look into these toilet issues more thoroughly to improve the experience for future guests.

Aston Review: I highly recommend everyone visiting Batam to stay at Aston! This is my second time in Batam, and my second stay at this hotel! ❤️ This time (August 29-31) was super busy; the hotel was almost fully booked, and some items at the breakfast buffet weren't replenished quickly enough. I hope the hotel can arrange more staff on weekends to ensure faster replenishment and replacement of food at the breakfast buffet, and more efficient cleaning! ✅ The air conditioning is very cold (when you check in and open the room door, the AC is already on and waiting for you!) ✅ The room is clean, tidy, and very spacious. ✅ There's a swimming pool, a huge gym (you can even train for HYROX!), a sauna, and massage services. ✅ Breakfast offers a very wide and rich selection! Many local Indonesian specialties, almost everything you can think of! ✅ International adapters are available for direct charging. ✅ Many TV channels, including CCTV, Phoenix Satellite TV, Celestial Movies, as well as Korean and Japanese channels. ✅ The bed is huge and incredibly comfortable! ✅ There's a refrigerator, a bathtub 🛁, and a safe. ✅ Very thoughtful! Simple anniversary decorations + a cake (we saw it right when we checked in and opened the door ❤️). ✅ Hotel staff help open doors and carry luggage. ✅ The hotel is right next door (to the right), just a 5-minute walk to Pisang Keju Terowongan – very affordable and freshly baked! Overall, I'm still very satisfied with my second stay! The next time I visit Batam, I will definitely consider staying at Aston again! ❤️

My 3D2N stay here was so good. The staff is very welcoming. I asked for Birthday Complimentary decorations but they did not have that and need to pay 250,000 idr if want but I choose to not do it. So kinda disappointed but since the staff is polite so I’m good. Thanks for everything. I had a pleasant stay here. Will definitely recommend this hotel to my friends.

⭐⭐⭐⭐⭐ An Excellent Stay with a Perfect Location! I had a wonderful stay at this hotel and was genuinely impressed with the overall experience. The location is one of its biggest advantages — BCS Mall, Grand Batam Mall, Alfamart, Indomaret, Fore Coffee, and plenty of local street food are all within walking distance. It’s incredibly convenient and makes exploring the surrounding area so easy. The room was exceptionally clean, neat, well-organised, and smelled fresh and pleasant. Everything was well taken care of, which made the room very comfortable to return to after a long day. The only minor improvement I would suggest is some maintenance for the flooring and the bathroom door. The breakfast was another highlight. There was a great variety of food to choose from, and the taste was genuinely good. There were plenty of options, so it was easy to find something enjoyable for breakfast. The service was also excellent. Both the front desk and housekeeping teams were friendly, welcoming, helpful, and attentive throughout my stay. Their warm and professional service really made the experience even better. Overall, this hotel offers an excellent combination of a fantastic location, cleanliness, good breakfast, and outstanding service. I truly enjoyed my stay and would definitely be happy to stay here again on my next visit to Batam. Highly recommended! ⭐⭐⭐⭐⭐

Very good service. Pool looks dirty and shallow. Breakfast had a variety and decent tasting. Hotel had a convenient minimart downstairs, staffed by a cute fluffy kitty! Hotel also has a good central location, many attractions are within easy reach. Around walking distance from the hotel are Nagoya Hill mall, and an area between fave hotel, Thamrin Food Court and Astons Nagoya. That area has a good satay stall and many massage outlets. Many more food options and more minimarts are also available there!

Good service and location, but room condition and pre-booking transparency need improvement We booked two different room types: a one-bedroom unit with living room and a Studio. First, the positives. The service team was responsive and helpful through WhatsApp. The standard check-in was 3:00 PM, but when we asked at around 1:30 PM whether early check-in was possible, they managed to let us check in at approximately 1:45 PM. We genuinely appreciated this. The location was good and the property itself has good potential. Unfortunately, the condition of the units did not quite match what we expected for the price paid. The one-bedroom + living room unit had an unpleasant smell, visible pre-existing damage to the decorative wall below the TV and other wall maintenance issues. The bedroom door also felt unusually thin and lightweight, affecting the sense of privacy and sound insulation. The Studio unit had no usable curtain covering the large glass window/balcony door beside the bed, affecting privacy and rest. We later found what appeared to be the curtain stored in a drawer, but the required holding bar was missing so we could not reinstall it. We also found broken plastic components stored in a kitchen cupboard. More importantly, the entrance-door strike plate was loose and the surrounding frame showed cracking. We sometimes had to manually press the strike plate into position in order to properly close and lock the door. These appeared to be pre-existing maintenance issues. Another surprise was that detailed House Rules were only provided through WhatsApp on the day of check-in. These included no daily housekeeping, no replacement of towels/linen/amenities during the stay, and a requirement for guests to dispose of their own rubbish before checkout. We understand that an apartment/residence operates differently from a full-service hotel, and we do not expect 5-star hotel service. However, important service conditions should be clearly disclosed before booking and payment so travellers can make an informed choice. Likewise, an apartment does not need to be perfect. Cosmetic wear can be acceptable. But known defects or missed maintenance should ideally be addressed before check-in or communicated to the guest beforehand, particularly when they affect privacy, security or normal use of the room. As travellers, we also do not expect to become room inspectors immediately after arrival, photographing every existing scratch, damaged wall or fitting simply to establish that we did not cause it. For the price paid, the condition unfortunately felt below some less expensive inns/hotels we have previously stayed in. This is not a bad property. The location is good, the service team was responsive, and with better maintenance and pre-arrival quality control it could be a very nice place to stay. Our main disappointment was the loss of informed choice. Had we known the actual condition and service arrangements beforehand, we could have accepted them, requested another available unit, or chosen different accommodation before arriving. Overall: good service, good location and good potential, but room maintenance, quality control and transparency before booking need improvement.

Good service and location, but room condition and pre-booking transparency need improvement We booked two different room types: a one-bedroom unit with living room and a Studio. First, the positives. The service team was responsive and helpful through WhatsApp. The standard check-in was 3:00 PM, but when we asked at around 1:30 PM whether early check-in was possible, they managed to let us check in at approximately 1:45 PM. We genuinely appreciated this. The location was good and the property itself has good potential. Unfortunately, the condition of the units did not quite match what we expected for the price paid. The one-bedroom + living room unit had an unpleasant smell, visible pre-existing damage to the decorative wall below the TV and other wall maintenance issues. The bedroom door also felt unusually thin and lightweight, affecting the sense of privacy and sound insulation. The Studio unit had no usable curtain covering the large glass window/balcony door beside the bed, affecting privacy and rest. We later found what appeared to be the curtain stored in a drawer, but the required holding bar was missing so we could not reinstall it. We also found broken plastic components stored in a kitchen cupboard. More importantly, the entrance-door strike plate was loose and the surrounding frame showed cracking. We sometimes had to manually press the strike plate into position in order to properly close and lock the door. These appeared to be pre-existing maintenance issues. Another surprise was that detailed House Rules were only provided through WhatsApp on the day of check-in. These included no daily housekeeping, no replacement of towels/linen/amenities during the stay, and a requirement for guests to dispose of their own rubbish before checkout. We understand that an apartment/residence operates differently from a full-service hotel, and we do not expect 5-star hotel service. However, important service conditions should be clearly disclosed before booking and payment so travellers can make an informed choice. Likewise, an apartment does not need to be perfect. Cosmetic wear can be acceptable. But known defects or missed maintenance should ideally be addressed before check-in or communicated to the guest beforehand, particularly when they affect privacy, security or normal use of the room. As travellers, we also do not expect to become room inspectors immediately after arrival, photographing every existing scratch, damaged wall or fitting simply to establish that we did not cause it. For the price paid, the condition unfortunately felt below some less expensive inns/hotels we have previously stayed in. This is not a bad property. The location is good, the service team was responsive, and with better maintenance and pre-arrival quality control it could be a very nice place to stay. Our main disappointment was the loss of informed choice. Had we known the actual condition and service arrangements beforehand, we could have accepted them, requested another available unit, or chosen different accommodation before arriving. Overall: good service, good location and good potential, but room maintenance, quality control and transparency before booking need improvement.