A stay at Midtown Hotel places you in the heart of Surabaya, within a 10-minute walk of Tunjungan Plaza and Dyandra Convention Center Surabaya. This hotel is 0.6 mi (1 km) from Surabaya Youth Center and 0.9 mi (1.5 km) from Joko Dolog Statue.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include barbecue grills and a banquet hall.
Enjoy a meal at The Town Hall, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Stay in one of 197 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and slippers. Conveniences include phones, as well as safes and desks.
AAnonymous User2026.04.12
The hotel is in good area. 10 min walk to Tunjungan Plaza and Jalan Tunjungan. The room is spacious with good view. The facility is a little bit dated but acceptable.
With a stay at Grand Whiz Hotel Praxis Surabaya in Surabaya (Surabaya Center), you'll be within a 15-minute walk of Tunjungan Plaza and Dyandra Convention Center Surabaya. This hotel is 1.1 mi (1.7 km) from Korea Park and 1.3 mi (2.1 km) from Taman Bungkul.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services. Guests can get to nearby shops on the complimentary shuttle.
Satisfy your appetite at one of the hotel's 2 restaurants. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, a 24-hour front desk, and luggage storage. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 200 guestrooms. Complimentary wireless internet access is available to keep you connected.
Llily_8301102026.01.10
On a business trip to Surabaya, I was lucky to find a relatively new hotel at a reasonable price. The room was decent, not too small for two people. However, I was really dissatisfied with the service. In the evening, I realized our room only had two bath towels and no hand towels, so I called the front desk to ask for some. The staff member who came asked for dirty towels in exchange. I explained I didn't have any dirty towels to give, I just wanted extra hand towels. The staff member said it wasn't allowed, claiming hotel policy states a room can only have two bath towels, and any additional ones would be charged. What??? I've stayed in so many hotels, and this is the first time I've heard of such an absurd rule. In the end, we had to make do with just the two bath towels. The front desk later called me to say they only had bath towels and no hand towels either... Additionally, the hotel provides two bottles of drinking water, and any more cost money. The room itself was acceptable, but the service is far from what you'd expect from a 4-star hotel. I hope they can improve.
Thank you for choosing our Wyndham hotel. Wyndham Hotels and Resorts is an upscale full-service brand with properties located in key business and vacation destinations across the world. It offers the comfort and amenities you would expect in a world-class hotel including beautifully appointed public areas thoughtfully detailed guestrooms and distinct dining options. Business locations feature meeting space flexible for large and small meetings as well as business centers and fitness centers. Many resorts offer golf tennis beautiful beaches spas and more.
GGuest User2026.02.09
The room is quite spacious and offers a great city view. The Smart TV is available, but it only supports YouTube and Netflix, with no other streaming options.
The interior appears to need some refreshing, as there are visible signs of wear and tear on the wallpaper. The bathroom also requires more thorough cleaning; the bathtub water was yellowish, which was unpleasant.
Breakfast offers a wide variety of options, but the overall taste was average.
At Royal Regantris Cendana , exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Amenities at taxi offered by Royal Regantris Cendana simplify the organization of your excursions, tourist activities, and other adventures in Surabaya.Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as concierge service and luggage storage.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Royal Regantris Cendana .Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a coffee or tea maker, bottled water, instant coffee and instant tea. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Royal Regantris Cendana , you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Royal Regantris Cendana , guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine.At Royal Regantris Cendana , guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the spa situated precisely at the hotel.
SSandraMS2025.11.22
We enjoyed our stay at Royal Regantris Cendana. They made a Honeymoon decoration for us and the room provided was nice and quiet as requested (as we were going to Bromo and need to sleep during the afternoon to start the trip at midnight). AC work perfectly, the cleaning was good and there were lots of amenities.
Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedd ing, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.
GGuest User2026.01.23
📍Location
(+) Located in the city center, convenient access to many tourist spots in Surabaya. There's Indomaret next to the hotel, which makes it convenient too. Wisata Rasa, a recommend place to buy edible souvenirs (like almond crispy), is also nearby.
(-) I expected very walkable distance to Tunjungan Romansa, but it is apparently further away than expected. Still walkable but will take quite some time, and only walkable at night. Walking in the day is not very feasible due to Surabaya hot weather.
🏠 Room Facilities
(+) TV, desk, 3 electrical outlets, wardrobe with hangers, storage cabinet, safety box, air dryer in the bathroom, and electric kettle are available. Water gallon for refills is available outside the room.
(-) The lights in the room are dim, which makes the room unsuitable for work. Toilet issue is of low quality. No fridge. Cuttlery are provided with charge.
🏨 Hotel Facilities
(+) Great breakfast with various options, including local delicacies like lontong balap. There are board games, mini pool table, and foosball. PCs are available in the lobby, not sure if it works though. Can store luggage in the receptionist after check out. Toilets are available in the lobby.
(-) The hotel only gives 1 access card per room, even if I book a room for 2 people. Was excited to see congklak game but apparently the seeds weren't enough.
👥 Service
(+) Friendly staffs. Could ask for extra towel. Could request for specific housekeeping cleaning time.
A stay at Bumi Surabaya City Resort places you in the heart of Surabaya, within a 15-minute walk of Tunjungan Plaza and Dyandra Convention Center Surabaya. This luxury hotel is 0.7 mi (1.1 km) from Joko Dolog Statue and 0.8 mi (1.3 km) from Grahadi.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy Japanese cuisine at Kizahashi, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 242 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and slippers. Conveniences include phones, as well as safes and desks.
GGuest User2026.04.29
My wife and I stayed 12 days all up the staff were amazing the resort was clean and had everything we needed there was a amazing choice of food and a gym that had enough equipment to keep the weight down and well priced.
On our next visit to Surabaya we will not hesitate to stay at the bumi resort highly recommended 👌
With a stay at Swiss-Belinn Tunjungan Surabaya, you'll be centrally located in Surabaya, steps from Tunjungan Plaza and 4 minutes by foot from Grahadi. This spa hotel is 0.3 mi (0.4 km) from Joko Dolog Statue and 0.3 mi (0.5 km) from Surabaya Youth Center.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy international cuisine at BaReLo, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.
RRina Aripin2026.04.09
Not really satisfied, service could be better.
Reached at 4pm (indoesia time) to check in, was asked to wait as the room is not ready. Waited for 10mins which is okay.
Card only given 1 - not convenient when we arranged inhouse massage as one of us need to stay in the room with the massuer while my husband went down to pick up another masseur and the room went off pitch black.
Breakfast - eggs ran out by 9am, and was told that there will be no more eggs
Checkout day, called reception around 10am - request for additional mineral bottle for drinking but was told that we are checking out today and we would need to purchase the bottle.
Checkout - was running 5 minutes late, reception already called asking to check out now.
Bed and pillows are okay and comfortable to sleep. There’s international plug so you can use if you’re using 3 pin plug.
Location is perfect, just across the Tunjungan Plaza but nothing nice to shop. Just boring.
Service could be better, but definitely not returning for us.
A stay at favehotel MEX Tunjungan Surabaya places you in the heart of Surabaya, within a 10-minute walk of Tunjungan Plaza and Dyandra Convention Center Surabaya. This hotel is 0.7 mi (1.2 km) from Joko Dolog Statue and 0.9 mi (1.4 km) from Grahadi.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 163 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
AAnonymous User2025.10.15
It’s a decent hotel located in center of Surabaya near to Tunjungan Plaza and Jalan Tunjungan. The room is very standard to everything one person need for few nights stay… nothing fancy. I was assigned room with amazing view from 6th floor. The room is clean and neat and I love that they have smart TV. Wifi is pretty fast and reliable too. One thing for improvement is foul smell on the hallway. I think it’s due to the aging building. However, staffs clean the hallway carpet regularly. I would surely return to this hotel if I go back to Surabaya.
With a stay at Crown Prince Hotel Surabaya, you'll be centrally located in Surabaya, a short 7-minute walk from Tunjungan Plaza and 15 minutes by foot from Surabaya Plaza Shopping Mall. This spa hotel is 1.3 mi (2.2 km) from Grand City Surabaya and 2.8 mi (4.5 km) from Red Bridge.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
For lunch or dinner, stop by Avallon, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Stay in one of 211 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
SSjaril2026.03.06
Welcome drink needs to be improved. I found the soap in the swimming area empty. I enjoyed using the swimming pool.
Need to improve the food for breakfast. No need a lot, but focus on taste.in the pastries area, provide croissant good choice. Maybe someday , you can provide cuppucino or hot latte,
free of charge. Provide space for children play is very helpful. Thanks for provided grab, I got discount for rp. 8.000.
Kampi Hotel Tunjungan – Surabaya is centrally located in Surabaya, a 4-minute walk from Surabaya Youth Center and 5 minutes by foot from Tunjungan Plaza. This spa hotel is 1.3 mi (2.1 km) from Surabaya Plaza Shopping Mall and 2.7 mi (4.3 km) from Red Bridge.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at Aps3 serving guests of Kampi Hotel Tunjungan – Surabaya.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 196 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bathrobes. Conveniences include phones, as well as safes and desks.
BBUGGER2025.11.10
This hotel is centrally located with plenty of eateries and major shopping mall Tunjungan Plaza within 5 mins walk away.
The breakfast buffet has a very good spread and the entire hotel was very clean and orderly. The service staff were very helpful and able to converse in simple English. This is a super value for money hotel to stay with the family.
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Amazing
GGuest UserI'm quite satisfied with the hotel facilities. The location is convenient, making it my go-to choice when I'm on a business trip visiting clients. I've stayed here multiple times; it's a convenient option for business travelers. Everything else is also pretty good.
GGuest UserRoom Change at Midnight, Poor Sleep
I had to switch rooms at midnight because the air conditioning couldn't cool below 20°C. The technician couldn’t fix it and advised me to call the duty manager. I had an early flight and needed rest, but the room change took time, and I was disturbed again by a late-night call offering a towel. I finally slept around 12:30 AM and had to wake up at 5:15 AM. On the bright side, the porter kindly gave me a breakfast bag before my early checkout. Still, I’m reconsidering staying here again—might opt for a 4-star hotel with better comfort next time.
BBEE.BEECleanliness was good.
There are plenty of USB ports (about six in total), including an international power plug conveniently located next to the bed, with the rest being local plugs. The only issue I encountered was the low water pressure in the shower. It would be great if the hotel could improve this.
RryancwcI had a wonderful experience at the Four Seasons by Sheraton. The location is perfect for tourists — there’s a large shopping mall right next door, making it super convenient for dining and shopping. A lively tourist street is also just a short walk away, so there’s always something to explore.
The service was outstanding throughout my stay. The staff were friendly, attentive, and always ready to help. Overall, this hotel offers great comfort, convenience, and hospitality. Highly recommended for anyone visiting the area!
GGuest UserI stayed with my wife for a week.
The place is not perfect, but nothing to complain about - especially factoring in the price.
Our room overlooked the main road and soundproofing wasn’t quite good enough, although Indonesia is full of unnecessarily loud exhausts.
We had stunning sunsets almost daily!
AAnonymous UserExceeded expectations!
For such an affordable price, I felt like I received 5-star service. Breakfast was included and quite satisfying, and the welcome drink was really refreshing after a long trip.
I dropped my luggage before check-in, and it was super convenient, I even got early check-in, which allowed me to explore the city right away and save both time and money. After check-out, I also left my luggage at the hotel and enjoyed a nearby café before my departure. So helpful!
The facilities were excellent: power outlets conveniently placed for charging, fresh towels and linens replaced daily, complimentary bottled water, and reliable hot water for showers. There’s also a dispenser for hot and cold water refills.
The view from my room was a bonus, I could see Tunjungan Plaza right from the window. The location is perfect, right in the heart of Surabaya.
Absolutely loved my stay at Amaris Hotel Embong Malang Surabaya. Definitely staying here again!
GGuest Useri do have a good experience stayed at Quest Hotel. they know what they’re doing also i’m not disappointed with their breakfast buffet. so it’s a good sign. i’ve been to fave hotel which’s one of Archipelago hotels too and theirs are not as good as Quest. overall you won’t be disappointed with the money you spend here
GGuest UserFirst time I arrived I thought it was a little outdated. Then when I saw the room doors they look strange too, but I could easily walk past that. Room needs some renovation or upgrade. One of the front office staff were not even giving off smile (the male one), but yeah I didn’t want to give him too much attention. Didn’t try their breakfast buffet so I cannot comment on that. Tried their soto ayam dish a la carte and it was quite comforting. There was snacks provided, that was well appreciated. Also the housekeeping lady was nice and polite. Overall I may have to put this hotel as a second option next time I’m coming to Surabaya.
AAnonymous UserI was pleased with my experience staying at Hotel Bisanta Bidakara. The building is kinda old, but the room was spacious and well-appointed, featuring a comfortable sofa, TV, closet for hanging clothes, refrigerator, and a relaxing bathtub. The hotel also provided a delicious breakfast with a diverse range of dishes, including nasi goreng, pecel, bubur ayam, spaghetti, nasi kuning, and many more.
However, there were a few issues that arose during my stay. The air conditioning unit failed to turn on for about 20 minutes, the remote control screen was blurry, and there was a noticeable noise from the machine. Fortunately, the AC was able to function again after a short while.
While there is room for improvement, the hotel's comfortable rooms, the wonderful breakfast experience and responsive staff make it a good choice for those looking for accommodation in Surabaya.
IIlhamNew hotel, when I stayed maybe just a few weeks opening so for the facilities still good and new. Overall it is very good including service, but there are some things that need to be improved, especially for motorbike parking where the access is very steep and leaning and narrow road, which I think can harm guests. Then for the cleanliness of the room, the floor was so dirty that made me keep lifting slippers when in the room because I didn't get a sliper, for the bathroom also the water was bounced. but more plus for this price,because there is a balcony and the room is soundproofed too.