Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMar 31, 2026|Deluxe Room
A_PezThe hotel checked all of our boxes to have a successful trip. There was breakfast included with my stay (really good breakfast buffet), they checked me in earlier due to my early arrival, it's in between the Palma center and the airport. Also the beach is across the street and there is a bus stop right outside the hotel lobby, so it was really easy to get around. The hotel was very clean and the staff were very generous.
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Price per night from:DKK 1,960
Posted onJul 7, 2025|Standard Single
RusiHotel Artmadams is a handy base for a solo business trip thanks to its position just off Paseo Mallorca—minutes from the old town and public transport. My double room was spotless, the Wi-Fi solid, and the desk big enough for a laptop-heavy workday, though the floor space would feel crowded for two people sharing.
Service, however, is hit-or-miss. I arrived late and the night receptionist’s limited English stretched the check-in longer than necessary. Mornings weren’t smoother: the small buffet is arranged almost randomly, plates are hidden in odd spots, and staff give instructions only in Spanish until you look confused, which makes breakfast more stressful than it should be.
The room lacked an iron and hair-dryer, both available only on request. Likewise, the pillow on my first night was thin and decorative; only after housekeeping swapped it for a better one did I learn there’s a pillow menu—useful information that should be offered at check-in.
In short, Artmadams delivers location, cleanliness, and reliable connectivity, but expect to ask for basics and brace for some communication gaps.
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Price per night from:DKK 1,248
Posted onMar 27, 2025
Guest User
The room is big and relatively new, but the shower room is designed for disabled people? It is very difficult to take a shower... I don't know how the front desk guy arranged it... The Mini bar was open for drinking on the first day, saving the trouble of going to the supermarket to buy water.
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Price per night from:DKK 1,626
Posted onMay 15, 2025|One-Bedroom Apartment
Anonymous UserI was shocked that at a five-star hotel, such an unacceptable incident could occur.
We had a deeply disturbing experience during our stay. Around 9:30 AM, someone from the property unlocked and opened both our front door and bedroom door without any prior notice, permission, or request from us. We were still asleep when this happened. We did not request housekeeping and there was no sign indicating otherwise.
This was a serious breach of privacy and made us feel unsafe and disrespected. Such behavior is completely unprofessional and unacceptable in any accommodation setting, let alone a serviced apartment.
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Price per night from:DKK 1,515
Posted onMay 8, 2025|Standard Double or Twin Room
Guest UserJust returned from a 4 night stay. Lovely hotel higher up from port. Looks like recently modernised very clean and rooms very spacious with everything you would want, including a mini fridge.
Used the lovely pool which was a hidden gem at back of hotel with a life guard pool 2.2m deep so you need to be able to swim! Fortunately we had the pool area to ourselves which had great views.
Opted for breakfast which was good with a wide choice most days things ran out but were restocked. Pre booked for €14 fairly good value and convenient as not much around otherwise.
Easy to get into old town and port either a 10 minute stroll down hill to shopping centre with restaurants or a taxi for around €10 each way.
Only criticism would be not very disabled friendly with no bars to hold onto on stairs down to breakfast and unless you got cabs everywhere you need to be quite fit to walk to get out and about.
Overall a nice little find and would recommend.
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Price per night from:DKK 1,289
Posted onMay 12, 2025
Guest User
Nice hotel but reception could do with updating processes as there was always a queue and several times our key wouldn't work. It was nice to have a pool but very small and the jacuzzi bubbles wouldn't ever work. Breakfast was nice but busy abd quite expensive. The location worked well for easy access to the beach and some nice restaurants.the bus to palma is outside which is ideal.
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Price per night from:DKK 1,200
Posted onFeb 28, 2026
Guest User
The location is very convenient for beach lovers and there are nearby stops for buses to town and the airport. I had a very positive experience with almost all staff except for one lady. Hate to do this but will point out what rubbed me the wrong way. After breakfast one day I went to fill my travel cup as I have a special tea and wanted to drink it while getting ready for the day in my room. She came to me and said that taking out coffee ”is not possible”. I explained it's just hot water and she walked away. On face value it's nit a big deal but really, what is it one coffee for a hotel in which a breakfast is already included? And she assumed it was coffee while it was just hot water. It was mostly the manner of her approach. There are right ways to talk to your guests and that wasn't it. Another thing is the noise- you can hear everything and everyone. The bar is frequented by local people and it could be noisy as well. I have to say the bar noise didn't bother me, it in a way added to the atmosphere, it was nice to be in a place that the neighbours love and we're genuinely enjoying themselves. But it was very annoying to hear guests slam doors in the middle of the night, using the toilet, having loud conversations, even cleaning their sinuses... I'm not sure if anything could be done about it as the walls appear to be paper thin.
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Price per night from:DKK 516
Posted onSep 15, 2023
Guest User
This was a quick trip but the hotel was very nice inside. The room was great for and us and very comfortable with great views over the harbour. There was construction works happening on the outside (front) but that didn’t really matter to us as we were only there for the weekend. The pool was a nice temperature on a hot day and although we couldn’t get a sunbed (arrived at the pool around lunch time) we had a lovely breakfast and the ice cold beer definitely helped us to relax.
The nightlife around the hotel can be a little loud due to the number of sports/Irish bars near by and it made the walk home from the city interesting. However the atmosphere was good and we didn’t mind at all. If you had kids then it could be a little intimidating I would think.
We also checked in very late (after midnight) which wasn’t a problem at all and we got our room straight away
Overall we’d definitely consider staying here again.
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Price per night from:DKK 1,966
Posted onApr 5, 2026
Guest User
Overall, we had a very pleasant stay at the hotel. The room was clean and comfortable, and the overall atmosphere of the hotel was calm and welcoming. The staff were extremely friendly, helpful, and always ready to assist, which made our stay even more enjoyable. The food was also very good, with a nice variety and good quality.
However, be careful when booking the hotel with children. When we made the booking, it was stated that children stay for free. Naturally, when booking a room for three people, you would expect that everything is included for all three guests. There was no information anywhere that we would need to pay an additional €40 per day for the child.
When we ordered breakfast and dinner, no additional information was given that we would need to pay extra for the child. Only two days before our arrival did we receive a message saying that the child’s breakfast and dinner would cost €40 per day. Since we stayed for six nights, this added up to an extra €240, which is not a small amount.
Overall, the hotel is very nice, but the information regarding children’s meals is misleading, so please be careful.
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Price per night from:DKK 799
Posted onMay 8, 2025
Anonymous User
Breakfast was fantastic, decent selection and variety, live egg station! Room was quite cozy and functional, although the decor was simple and slightly dated. Staff were friendly and helpful.
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Price per night from:DKK 826