"A wonderful vacation with incredible service!
We stayed for a week, and it wasn't enough.
Room. We stayed in two rooms in different buildings, buildings 2 and 4, and both were in good condition. There were a few minor issues, like a crack in the wall, but that's nothing special. The room was cleaned daily, and they cleaned it well, bringing water and clean towels every day.
Grounds. They're constantly cleaning, painting, tidying, and mowing, so the grounds are perfect, clean, and well-maintained. There's plenty of room to walk, incredible palm trees, and lighting.
The sea. It's beyond praise, with a perfect, gently sloping entrance, perfect for children, coral and incredible fish nearby. The staff cleaned the beach every evening, leaving no cigarette butts or dirt behind. Even at low tide, the water is right off the shore, and you can swim perfectly.
Food. Excellent! Our first lunch was crab. The food was delicious and varied. There are a lot of Italians at the hotel, which is the main indicator that the food is top-notch. There's always meat, fish, and seafood, plenty of fruit, and surprisingly delicious desserts. We didn't have a single case of food poisoning or any upset stomach throughout our entire vacation, and everyone felt fine (there were five of us).
Entertainment. We don't have children, so I can't comment on the children's section, but the kids were happy. The entertainment is unobtrusive; no one forces you to dance or participate in competitions, but there are plenty of activities, including Zumba, yoga, aerobics, pool parties on the beach, a fire show, evening shows in the amphitheater, Mr. and Mrs. Hotel contests, and karaoke. The entertainers are very pleasant and charismatic. Younger guests can also enjoy a club with entertainment staff.
Staff Every single staff member was wonderful to us, from the cleaners to the cooks, they were simply super kind, always smiling, somehow magically remembering guests and understanding their preferences. The waiters were simply incredible, bringing everything quickly and working constantly. The restaurant was in perfect condition.
Overall, I recommend this hotel to everyone. We loved everything, we'll definitely be back, and we left with tears in our eyes."