"Super convenient, whether you're heading to the airport or the city center, it's just a three-minute walk to the S-Bahn. Amazingly, there are three decent-sized supermarkets within 100 meters. For food, Arabian BBQ is the main option (and it's delicious), but there's also an Asian buffet nearby that's around €20 for lunch and €30 for dinner. If you're into fitness, TRU Fitness is close by, and a day pass is only €10, which is a great deal. The hotel doesn't have a water dispenser, and you only get one large complimentary bottle of water, but the front desk said the tap water is drinkable. Conclusion: I'd definitely stay here again next time I'm in Hamburg."
"The hotel is very well located, with quick access to the bus and subway. The exit leads through a gas station, and due to traffic, you can only take the right turn or follow a triangle until you get to the desired direction. Once you know where to go, everything's fine.
The service is very friendly, and the cleaning team is very attentive and great.
The rooms are a bit small; for three people, including a wheelchair user, you should ask if there are larger areas.
Nevertheless, everything worked well, and we had a pleasant stay."
"We were there for the fourth time. And the last time. The service has deteriorated with each stay. Just like the breakfast. Unfortunately, the hotel has become more expensive.
The rooms are still very clean and modern.
You have to expect noise from the subway and S-Bahn at night. We always accepted that because the service and breakfast used to be so great.
Not anymore.
At reception I had the feeling I was disturbing them. And they offer that if you don't have your towels changed you should get a surprise. We are still waiting for the surprise......"
"As a young female who travels solo, I felt very safe staying here. The reception staff were very pleasant and helpful and the location is great. Easy access to the S and U bahn (approx a 10 min walk) which will take you into the city centre. The room was clean and spacious. Beds were also really comfortable.
I will recommend this to my friends/family when they visit Hamburg."
"Location: Bus stop in front of the hotel. You can reach the central station in half an hour.
The hotel is quite clean, though the hotel itself is a bit old. The design of the bedside lamp is very uncomfortable. It’s not on the side but at the back of the bed. You may hurt your head or back if you want to leaning.
We don’t have the time to enjoy the sauna or fitness so nothing to share about this."
"The location is super, I think! There are good connections to the metro and railway the bus stop is around the corner. Buss drive every 20 min.
The hotel is good for the price.
The staff at reception is very friendly.
The room was clean only holding on the window bank is dust, therefore only 4 points for cleanness.
We can't write anything about breakfast. We didn't have.
Otherwise we are very satisfied with the hotel. So, for such a price top!"
"Check-out is strictly at 12 PM, with no late check-out allowed. This isn't ideal for those with late-night flights. On the positive side, the front desk staff were very friendly, and complimentary water was provided. The room itself was generally clean and tidy, featuring a refrigerator which was handy for storing purchased fruits and other food items. There's street parking available, and the hotel is very close to the airport. I've stayed here before."
"The room is very good. The location is not far from the subway station. There are supermarkets such as rewe dm around it. It is very convenient and fast. There are also many restaurants around it. It is very convenient to eat. It's very good!"
"It was very strange that the key card here uses a red light and multiple beeps to open the room door. Normally, hotels would just have a green light and one beep to enter. Here, you have to wait for the light and beeps to finish flashing before you can enter. At first, I thought the key card wasn't working, so I went to the front desk to ask for a new card or a different room.
It was very comfortable, and I appreciated the glow-in-the-dark star stickers on the ceiling. However, there were no tissues provided, and no laundry service."
"The location is great, right in front of the station and with cafes and supermarkets nearby. The room was clean and the bathroom was also very nice."
Very Good
30 reviews
8.5/10
1 night
From NZD 146
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9.2/10
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AAnonymous UserMy stay at the Crowne Plaza Hamburg - City Alster was absolutely superb. From the moment I arrived, the elegant and professional atmosphere was noticeable.
The room was spacious and beautifully appointed, with a incredibly comfortable bed and a fantastic view. The location is also ideal for both enjoying the beautiful Alster lake and accessing the city center.
It’s the attentive service and premium amenities that set this hotel apart. I felt thoroughly pampered and would not hesitate to return for another luxurious stay.
GGuest UserI had a really pleasant stay at this hotel. The property is beautiful, very clean, and overall feels well maintained. The atmosphere is welcoming and comfortable. I especially liked that coffee and drinks are available anytime, which is a really nice touch. The breakfast was also great, and the pancake machine was such a cute and fun addition. I would also like to give a special thank you to Adrian at the front desk (I hope I spelled his name correctly). He was absolutely fantastic, very kind, professional, and genuinely caring. He communicated clearly and handled everything very well. I even noticed he was training other colleagues, and it was obvious that he understands the business and customer service extremely well. He really made a positive difference during my stay.
There was unfortunately one issue with housekeeping during my stay. I had stayed one day, liked it so much stayed 4 more days. On my first day, on several occasions a cleaner entered or attempted to enter my room early in the morning even though check-out was at 12:00. On my first day they knocked at 11am/12/12.30 and actually came in at 12pm, although I had paid for late check out (which by the way is an amazing option to have), while I was still naked in bed. One cleaner in particular — an older woman with short burgundy/brown hair — was quite abrupt. She repeatedly gestured for me to leave quickly. At one point she pointed at her wrist as if indicating a watch and used hand gestures to signal that I should hurry and leave, even though I still had time before check-out. It felt quite uncomfortable, especially as housekeeping knocked once and then opened the door quickly on a couple of occasions. On my last day, someone actually came in at 10AM in the morning. I just do not understand. I know it is a big hotel, I know they have to get a lot of rooms done in a short amount of time. I just do not understand the aggression of demanding a guest to leave so they can clean.
Thankfully, Adrian at the front desk was extremely helpful when I explained the situation. He took my concern seriously and helped communicate with the housekeeping team so it wouldn’t continue. Adrian really saved my stay!
AAnonymous UserGreat stay — second time and still amazing
I had another wonderful stay at the Hampton by Hilton in Hamburg — this was actually my second time here. The first time I stayed with my mother, and this time with my fiancée, and both experiences have been consistently great.
The service is excellent. The staff are always smiling, very kind, and extremely polite, which really makes you feel welcome from the moment you arrive. Everything about the hotel feels lovely and well taken care of.
The gym is nice and well-equipped, perfect if you want to keep up your routine while traveling. Breakfast is amazing — plenty of options and everything fresh and tasty, definitely one of the highlights of the stay.
The location is also fantastic. It’s close to public transport (there’s a tram stop nearby), making it easy to get around the city. There’s also a great falafel/döner spot close by if you’re looking for a late-night snack, which was a fun bonus. Plus, it’s very close to Westfield, where you can enjoy the scenery and find lots of nice restaurants and shops.
Overall, an amazing stay once again. Thank you to the whole team — I’ll definitely be back.
GGuest UserAfter a slight initial confusion during check-in – I'd never booked through a system like this before – I was genuinely thrilled with the quality of the rooms! Super comfortable beds, a fantastic accessible bathroom, and modern room design. We were extremely satisfied and will definitely become regular guests at Sleep Hotels and recommend them to others!
GGuest UserA great hotel for a few days. The staff was very friendly and helpful and breakfast was really good. Most of the fresh fruit salad convinced me. The flat is quite narrow, and the fact that you come into the parking house only after check-in was not directly visible. But in all, it is absolutely recommended to continue
GGuest UserI had a disappointing experience regarding the bed assignment. I specifically requested a lower bed, but upon arrival I was assigned to a bunk on the 3rd level, and even placed in the middle bunk. This was uncomfortable and not what I had requested. It seems that guest preferences are not taken seriously, which negatively affected my stay.
GGuest UserОтель находится рядом озером. Есть где прогуляться заняться пробежкой. Вечером на озере с отличным видом можно поужинать. Сам отель удивил спокойным чистым но ером в дополнительно зданни с балконом во внутренний двор, но в номере нет ни холодильника ни столовых принадлежностей. Есть халаты и тапочки. В общем можно рекомендовать если район устраивает (15 минут пешком до главного ЖД вокзала).
AAnonymous Userood location near to Hamburg main station. Check in was slow as there was only one old senior lady at the counter who kept talking to the guests in front of me and told me 5 times “just a moment…” The she left at 3pm and change shift to a young man who was much more efficient and friendly. My room was dark and smell funny but the bathroom is clean. Bed and pillows are very comfortable. Breakfast was same every day. Restaurant staffs are nice. Would recommend only if you need to be near the train station.
SSHAHIR91Very near to central train station (walkable), check in from 15:00 but you can store your luggage in the meantime, ask the key from reception and go tour the city. Guest can cook, have kitchen with utensils. Every room have 3 bunk beds , have personal toilet in room with shower and hair dryer. Overall it was excellent stay for budget traveller
GGuest UserWell.. Do you really feel comfortable?
Yes, the building (a&o Hamburg Reeperbahn, formerly Hotel Stern, address Reeperbahn 152/154) actually has a connection to the Nazi era - it was not a direct concentration camp or large concentration camp, but it was used as a forced labour camp in 1940.
The exact connection (based on historical sources):
• The house was built in 1891 as a Logierhaus Concordia - a cheap lodging house for poor men (e.g. Sailors, travellers without a permanent residence). It had 235 small single rooms, shared toilets and was typical for the rough harbour and red light district of St. Pauli.
• In the Nazi era (especially from the 1930s), the house was often used by the porters (caretakers) to denounce (advertise) guests. Many men (e.g. B. homosexuals, ***********, ”asocials”) were arrested there and imprisoned - this was unfortunately common in Hamburg's ”Kiez”.
• From August 1940: There was a forced labour camp of Deutsche Werft AG (a large Hamburg shipyard). The company used the existing building as accommodation for forced labourers - prisoners of war (POWs), civilians deported from occupied countries and from 1944 also prisoners from concentration camps (concentration camp subcamps). The shipyard had several such camps (mainly in Finkenwerder and harbour area), and this one in the Reeperbahn was one of them. Exact numbers (how many people, conditions) are not well documented, but it was part of the huge system of forced labour in Hamburg (a total of 400,000–500,000 people affected).
• A Stolperstein biography mentions e.g. B. that a French woman had to perform forced labour in 1944 as a kitchen assistant in the Reeperbahn 154 Foreign Home (during pregnancy) before she came to another camp.
After the war it became a normal tourist home again, converted into an Eros Centre (a large *******) in 1964, later refugee accommodation (in the 80s very dilapidated), then from 1999 Hotel Stern and 2009 a&o.
Well. We had a real good sleep anyway.
The Bath Room is so warm and
the elevator was real… you will see….
Danke ;)
What is the average price of a hotel in Hamburg for this weekend?
According to the latest 12-month data from Trip.com, the average price for a 3-star hotel in Hamburg this weekend is NZD 384 per night. For a 4-star hotel, the average cost is NZD 468 per night. If you're looking for a luxury experience, 5-star hotels in Hamburg this weekend typically cost NZD 983 per night.
How much do hotels in Hamburg cost per night during weekdays?
Based on the latest 12-month data from Trip.com, the average price for a 3-star hotel in Hamburg during weekdays is NZD 328 per night. For a 4-star hotel, you can expect to pay around NZD 426 per night. If you're seeking a luxury stay, 5-star hotels in Hamburg generally cost NZD 942 per night on weekdays.
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