"Really modern und clean Hostel that is Close to the Main station. The Staff was really friendly and helpful. We were dripping wet After our hike in the Mountains and they provided a Heater that we can dry our clothes.
Only downsight was the Bad Isolation of the Water pipe in our Room. It was quite Loud.
All in all is it a recommendation if you need a room in Yuli."
"Located on the side of the 9th line of Taitung, it is not very noisy. It sleeps well at night. The small double room space is just not crowded. This price also includes breakfast (the basic items can be freely selected). It is really good. The proprietress also provides snacks and fruits to pick up by yourself. Recommended accommodation for travel to Yuli."
"Room facilities are not bad, space is OK, parking at the door, parking next to the nearby national small wall, no breakfast, it is a satisfactory homestay"
"A superb stay experience, thank you for understanding the difficulties of temporarily bringing pets, plus the pillows are super good to sleep, is it convenient to ask where to buy it? I want to buy it at home (good sleep quality, soothing fatigue all day)
Please let me know again, thank you"
"This guesthouse is brand new! The hosts, a lovely couple, even offered to pick me up from Yuli train station and drove me around Yuli, pointing out famous local eateries. They also lent me a bicycle. It's very close to the entrance of the bike path, which is definitely worth checking out. Chatting with them made time fly by; I wish I could have stayed longer."
"We were lucky to get a four-person room. The soundproofing was okay, and the room was great. The location is a bit far from the city center, but within an acceptable range for Yuli Town. It's very close to the night market. The guesthouse was fantastic and super clean. The best part was the toilet; the toilet and bathroom functions were excellent. The shampoo and shower gel also smelled wonderful. It was great!"
"Bicycle rental is free. You can ride in or around the city at night, very comfortable. At night, there will be no staff at the counter, so you need to check in earlier."
"The boss is very enthusiastic, there is a beautiful butler service, the breakfast is very rich, living here feels like living at home, there is a chance to taste the boss's craftsmanship, the hot springs are said to be cooled by equipment and not directly cooled by water"
Very Good
107 reviews
9.2/10
1 night
From US$74
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9.5/10
Outstanding
AAnonymous UserThe Hualien Station branch of Kindness Hotel offers excellent value for money. The room rate is incredibly inclusive; not only does it cover breakfast, but also afternoon tea and a late-night snack, so you practically don't have to worry about food from check-in until evening. The hotel also provides free ice cream, washing machines, and dryers, along with laundry detergent, which is super convenient for travelers needing to wash clothes.
The location is also great, very close to Hualien Station—just about a seven or eight-minute walk. This makes it really easy for catching trains or planning your Hualien itinerary. Even though it's a 3-star hotel, the actual experience exceeded my expectations. The breakfast was also more varied than I anticipated. Overall, the stay felt thoughtful in terms of service and practical in terms of facilities. It's truly ideal for travelers looking for convenience and great value.
GGuest UserBest best best hotel we have ever stayed in. Services provided was excellent. All staff were very genuinely. It really felt like a 5 star hotel. We stayed in another 5 star hotel in Jiaoxi which is No. 1 in Jiaoxi but the service cannot be matched. Well done to all the staff.
Room was always clean. Thank you to the staff who cleaned our spectacle. It was a nice gesture. Different snacks were topped up everyday. The face mask provided was so good!
Surrounding of the hotel was very nice. We had the gorge view and OMG! We don't mind waking up to this view everyday. We hope they will contruct a stairs for guest to go down to the gorge. It is a waste to just see it from the top.
Breakfast was good. We could see that they have made an effort to label which is vegetarian and which is not. It's very thoughtful of the restaurant. However, we had a seafood porridge and thought it was purely seafood but notice there was chicken in it but not written. Maybe they can improve in this.
Kids are very well entertained in this hotel. They have a huge play room for them. Indoor pool with heated pool is enough to keep the kids occupied for 2hours at least. They also have daily activities and some are free.
Thank you Silk Place for the wonderful stay. We will be back.
GGuest UserMy stay here last year was great, so I decided to come back for my round-the-island trip this year. When checking in, I asked the front desk about motorcycle parking. The staff member, whose name tag said 'Intern,' told me I could park anywhere on the white lines along the road next to the hotel. I then asked if the parking lot across the street, where I parked last year, was still an option. A man and a woman next to the counter said that was for cars and heavy motorcycles (even though I wasn't riding a heavy motorcycle last year either). I said 'okay' and went to look for white lines on the road next to the hotel (as shown in the photo). Turns out, the road had just been repaved and there were no markings at all. If you expect us to find our own parking, you should at least clarify that the road markings are gone. I'm not a local, so how would I know what markings used to be there? And the full-time staff member next to the intern also just replied, as if it wasn't their problem, 'You can park on the white lines nearby.' Where exactly are these 'nearby white lines'? Anyway, the breakfast was good. If you're on a budget, I highly recommend this place.
GGuest UserWell strategic location Hotel. The room is bright. But the room housekeeping is very poor. Eventhough i requested to clean the room, the auntie did not clean it. She just tidy up the bed very fast and change new towel. Never vacuum/mop the floor, dust and hair on the floor very obviously. So don’t expect she vacuum the bed if u request to change the bed sheet. Got flea/ bed bugs. I thought my eczema flare up. But once both my parents also experienced the same. And I noticed the bed sheet got a few spots a little dot. Then yeah it’s bed bugs. I hope the housekeeping auntie can make it better.
GGuest UserOur trip to Hualien was full of pleasant surprises! We originally booked a city view room, but when we checked in, the front desk upgraded us to a sea view room. We were so happy! The room was very clean, and we'll definitely stay here again next time. Awesome! 👍
GGuest UserWhat they do well:
1. The hotel service is excellent; there's an usher as soon as you enter the lobby.
2. The public areas are clean and well-maintained.
Areas for improvement:
1. Soundproofing: I could hear snoring from the adjacent room.
2. Tip prompt card on the bedside table: The staff didn't do anything beyond their standard duties, so why should I be prompted to tip proactively?
3. The sauna facilities are dirty and old. The shower area, with six spots, felt full with just three people.
GGuest UserVery nice hotel: very clean and well located for walking around (ocean, night market, shops, and restaurants). We were 5 and the room was perfect and spacious with 2 private toilets/showers/sinks. It's a shame that the large bath towels had to be rented!
MMarukowangThe room wasn't as comfortable as it looked in the pictures. The caulk in the bathroom was moldy everywhere. Even through the bedsheet, you could see old stains (bloodstains) on the mattress. It made me feel a bit uneasy staying there. The mini-fridge in the room was just for show (it was broken and didn't cool). Although there's a free snack and drink bar downstairs, there's definitely a lot of room for improvement in terms of cleanliness and hygiene.
ZZhiqiThe location is convenient and close to the city. The exterior is beautiful and the garden makes people feel relaxed. However, the parking lot is too far from the hotel building.
The beds are comfortable and the TV equipment is new.
Ji‘an Railway Station/Container House Starbucks, Hualien
Price per night from:US$66
7.6/10
FFoluolidamoziCheck-in convenience: Self check-in was quite convenient; communication via WeChat/Line was possible. The night market is a 10-minute walk away.
Safety: Good location, very safe.
Facilities: As pictured, a 'prison-style' experience, which I definitely felt.
Hygiene: Hygiene was acceptable.
Environment: The environment was unique, worth experiencing.