Hotels near Tianxin Tower, Changsha

The room facilities are complete, and the location is excellent with very convenient transportation. There's a subway station right downstairs, making it super easy to get to all the attractions. Downstairs is also Huangxing Square Pedestrian Street, so there's an abundance of food and entertainment options nearby. The hotel environment is great, and the decor is quite unique. The room hygiene is also very good. I'll definitely choose this place again next time I'm in Changsha.

When we checked in, the young lady at the front desk was incredibly thoughtful. She asked if we had a car and gave us a detailed overview of their services, even providing a comprehensive leaflet. Our room was also spotless, just as you'd expect from a chain hotel. While there are many Huazhi hotels in the area, the quality of this particular one is truly exceptional. I'll definitely stay here again next time I'm in Changsha. Absolutely no complaints!

Facilities: No smart devices at all. Be careful with the elevators. There are 6 available, but once I got stuck on the 29th floor. The doors wouldn't open. I was terrified the elevator would suddenly drop. Luckily, I stayed calm, pressed all the floor buttons, and it miraculously opened on the 30th floor. There were 4-5 elderly people with me, and they were all petrified. Thankfully, nothing bad happened. Hygiene: In the morning, the butler messaged me asking if I wanted the bed linens changed, and I agreed. After a day out, I returned to find that no towels had been replenished, and the bug mark I'd made on the pillow the night before was still there, meaning the pillowcase hadn't been changed. I reported it, and the butler said they'd send someone immediately to deliver towels and change the pillowcase. A gentleman came to bring the pillowcase but forgot the towels… He was about to leave, so I stopped him and asked him to put on the new pillowcase and take the old one. He kept muttering under his breath, saying there was no need to change it, but he eventually did and then left. I want to ask, if the hotel offered to change the bed linens, why not change everything? Do they only do half a job? Or do they think customers are being fussy? Forgetting to replenish towels is understandable, and when I reported the issue, the butler was responsive, and the cleaning gentleman arrived quickly. However, he forgot the towels twice. I had specifically said all towels were missing, not a single one. He went back and forth twice to get all of them, and then he mumbled about the pillowcase. Environment: The room didn't match the photos on the platform. I booked a 30-35 square meter room, but I've stayed in countless hotels and can tell the size – this was at most 25 square meters, no more. The hotel even claimed to have upgraded my room for free, which I don't believe but didn't bother to argue about. The room is quite old, and the walls have visible patches, showing they've been repaired several times. The hotel's location is excellent, very close to the pedestrian street. Service: The butler and front desk service were both very good, no issues at all. They replied to messages quickly and were very enthusiastic.

Generally, alll the washrooms including in both the lounges and the guests' rooms are very dirty and smell like urine. The lounges are provided for smoking people only, and it seems like the microwave hasn't got cleaned for a long time. The stains and food particles spread up everywhere inside and outside the microwave. Also, The property is very dusty and dirty stains everywhere almost all over the surfaces in the lounges. Maintaining of the hygiene of this property is the priority thing needs to be done and paid full attention.

My stay here was absolutely fantastic! The hotel's location is super convenient, just a few minutes' walk to the shopping district and metro station, making it incredibly easy to explore and get around. The front desk staff, especially the lady who checked me in, was warm and professional. She handled check-in efficiently and even shared some great local food recommendations. She also kindly helped me with my luggage all the way to my room. The room itself was a pleasant surprise; I was greeted by a fresh scent upon entering. The cleanliness was impeccable, and the bedding was so soft it felt like sleeping on a cloud. The soundproofing was amazing, ensuring a peaceful and restful night's sleep. The bathroom had a great wet-dry separation, plenty of hot water, and even the toiletries smelled lovely. Plus, getting fresh fruit and a sweet nightcap soup every day really showed their attention to detail and thoughtfulness. This place offers incredible value for money. I've already recommended it to my friends and will definitely choose this hotel again for my next visit!

My family came to visit and booked a hotel near the pedestrian street. There was a small courtyard right at the entrance, where the owner happened to be having lunch. The children were so adorable. The owner was very helpful with our luggage. The room was quite large, unlike your average hotel, and the decor was very atmospheric. The bathroom and room were very clean. Very nice!

The room is very clean and has windows for ventilation. Overall it is quite good, but a little small. The room is not big, but it does not affect living. In addition, the transportation is OK. Go to the right of the hotel and walk for about 20 minutes to the city center.

The sanitation of the family room on the 25th floor is very average. The bathroom floor leaks, the lights are dim, the clothes in the closet are covered with dust, and there is a problem with the air conditioning (cooling is not effective). There is no normal air conditioning in Changsha in the summer, so you can imagine how you can sleep at night. I had an argument with the front desk on the first night because I thought it would be too much trouble to take my parents out for the night. I communicated smoothly with the hotel housekeeper and asked to change the room the next day and got the approval. I just got up early the next morning and contacted the housekeeper again, and said that the housekeeper was changed. The housekeeper last night just came and didn't understand. He was determined not to change rooms and had to send a master to repair the air conditioner. The whole process started from my feedback on the first night to the second day when he made his own decision and led the master to knock on our door (without notifying the master in advance at all). When did we come? When the chef came, we were still having breakfast and had not washed up. It was very sudden.) No staff took the initiative to say sorry for the inconvenience caused to us. And he even offered to give me 20 yuan back so that I would give up the negative review. In the end, I proposed the need to communicate with the hotel manager in person. Here I have to admire the manager's handling of the matter. He went to the door in person and apologized to the two front desk housekeepers who had communicated with me, and also raised concerns about the water leakage and air conditioning problems on the first night. Provide corresponding compensation. attitude decides everything. So I don't give a negative review here because of the manager's good attitude. I also hope that the hotel can improve and give other customers a good impression of Changsha. After that, there were basically no problems when I moved to the 22nd floor the next day.

Overall, my stay was quite pleasant and comfortable. The room was clean and tidy, and all the essential amenities were provided, making for a worry-free and relaxing experience. The most convenient aspect of the hotel was their shuttle service to and from the station. It saved me the hassle of finding transportation and carrying luggage, was punctual, and incredibly convenient for travelers. The location is central, with plenty of amenities nearby, making dining and getting around very easy. Considering the price, the value for money is excellent, really standing out among similar hotels. The service was standard; my requests were handled promptly, and there were no unpleasant surprises. Overall, it met my expectations: clean, convenient, and affordable. It’s perfect for a temporary stay when traveling, and I would definitely consider staying here again if needed.

The service was excellent, and the room facilities were in great working order and felt very clean. For a hotel in the Wuyi Business District, it was surprisingly quiet. It's perfect for tourists, and they even give out small farewell gifts upon check-out. When I checked in, the staff were also helpful in recommending attractions and restaurants. A truly wonderful stay!