Hotels near Toronto Symphony Orchestra, Toronto

Requested the newly renovated room instead of non renovated. The hotel staff was very kind and friendly to let us check in at 1.30pm as our rooms was ready. Eventhough we didnt get the connecting room as we requested but we were happy enough to let us an early check in.

Room is big, clean and has a nice view. Great swimming experience and sauna, there’s a gym too. The room is near the elevator as I requested  and the receptionist is very accommodating. Bring your own slippers specially if you are planning to use the swimming pool.

Got so lucky to have this room which was perfect to spend time to catch up with my friends! Suite room was amazing and the cleaner was the most professional one we have ever met! The location is just right in front of the Harbour and likely 5 mins from Union station! We definitely stay again

Abbiamo avuto un brutto impatto all’ arrivo,perché non avevamo ricevuto istruzioni per l’ ingresso e siamo rimasti ore fuori all’ edificio nell’ attesa di ricevere direttive, solo dopo aver contattato l’ assistenza trip sono riuscito a mettermi in contatto con la persona interessata che successivamente mi ha fornito il luogo e modo di ritirare le chiavi. L’ appartamento ci è piaciuto molto, la posizione è ottima e i servizi che forniva erano il massimo, siamo rimasti piu di un giorno senza acqua calda ma sembrava essere un problema dell’ edificio, certo l’ ho abbiamo scoperto solo sotto la doccia, potevamo essere avvisati in anticipo, diciamo che la pecca principale è la mancanza di comunicazione preventiva, comunque in generale siamo comunque rimasti soddisfatti e la sceglieremo comunque nuovamente se ci sarà occasione.

Every time I came back to the hotel, the room was kept so neat and tidy. The staff were very friendly, and the airport shuttle service was super convenient.

The location is great, right outside there's a bus stop, and the subway isn't too far either. The only thing is there are so many key cards needed to get through all the doors – I even had to take my room card with me to the shower and toilet! Some of the front desk staff were super friendly though; one even helped me carry my suitcase upstairs (this hostel doesn't have an elevator, and there's no laundry room here, but you can pay to do laundry at a place across the street). Overall, I think it's pretty good! There were some homeless people outside, but they seemed harmless.

I was somewhat disappointed by the lack of prior communication regarding the check-in procedure. Upon arrival, we entered the loby area, and we were welcomed by the security officer who explained to contact the company for instructions which included sending photos of my ID along with a separate image of me holding it. After paying a deposit, we were finally granted access to the apartment. This process took nearly an hour, and we were surprised to find that our unit was located on the 48th floor of the tower. While this didn’t bother us, it would have been helpful to know in advance, especially for those who suffer from vertigo. Reliable Wi-Fi is essential, as a lack of connectivity can be quite problematic. The apartment itself was small and cosy, offering impressive views of the CN Tower. However, upon our arrival, the driver was still drying towels and bedding, which I found to be inappropriate. The small balcony had very dirty glass that had not been cleaned, and the kitchen was not entirely tidy. Additionally, the bedroom carpet was heavily stained, and we were required to remove our shoes. Upon checking out, we had to take out the trash and wash the towels, bedding, and dishes, which consumed another hour of our time. I couldn't help but wonder what the cleaning staff was doing. It’s worth noting that a deposit was taken, and failure to adhere to the rules would result in its forfeiture. Although I generally avoid complaining, We felt overwhelmed by the expectations, especially after paying for our vacation. Furthermore, if extending the stay for a few additional hours, there is a significant extra charge. The elevators were consistently busy, and during our departure, the security personnel in the concierge area were rather rude, insisting we leave the lobby despite the presence of chairs and tables. We simply wanted to arrange our next ride without having to do so on the street. Overall, I enjoyed the experience, but the apartment could benefit from more thorough cleaning, and the rules could be more accommodating for guests.

The staff at the hotel were very friendly and helpful. I felt the photos we saw when booking were misleading - it appeared larger and said the square footage was between 850-950sqft and our suite was nowhere near that size. The two beds and the sofa were so crammed in that you couldn’t open one of the cupboards and it was difficult to get to the second bed without squeezing against a wall. We did move the desk and table/chairs to make a little more spaceand to me, the layoutsakee more sense the way we left it - with the desk against the window and the table in the little room. The photos made it look like the beds were in a separate room than the sofa/kitchen. It’s possible we were put in the wrong kind of room? There are absolutely no extras here - no pots and pans or ice cube trays. We had 3 plates and one glass in the cabinets. No silverware or dish soap and no detergent for the dishwasher (not that there was anything to put in there). The hotel appeared pretty clean but we also were missing sheets for the pullout. The team did bring us two flat sheets to use and they said they only had one extra pillow (which was fine since the beds had 4 pillows each).

First of all, thank you for the free upgrade. The views from both the bedroom and the living room were excellent, and the space was large enough for a group of friends to relax, especially with the poker and foosball tables. The location is also great, right in downtown. However, the shower amenities could be improved, particularly the shampoo and body wash, and the toothpaste looked quite messy (fortunately I brought my own). The soundproofing is also not ideal, as I could hear the couple in the next room talking, and I felt a bit uncomfortable using the bathroom and blow‑drying my hair after coming back late from a concert. The check‑in time is quite rigid at 4 p.m., although they do allow you to delay check‑in until 7:30 p.m. I was initially confused because I waited for over 10 minutes at the original building (before the upgrade) and wasn’t sure if the receptionist would come to pick me up. Once we met, though, the receptionist was very friendly and clearly explained the amenities and check‑out procedures. Overall, despite the strict rules and minor issues, I really liked the room and had a happy stay.

This is like a oasis in a desert of sand or the hookies. Checked in at 11pm still found it very peaceful and quite place. Felt welcome and had a good nights sleep.. all the area is surrounded by ******* people walking on the streets.