"We come up to the Clifton Hills area a few times a year. I've had Old Stone Inn on my short list of places I've wanted to stay at for probably 3 years. Let me tell you, it did not disappoint. It's a unique place. What really makes it stand out are it's small features like the wooden key cards and Nespresso in the room. Or the big features like the commons patio and Fallsview market place (coffee and cinnamon roll were so good). The staff was amazing and helpful. They even told us how to get down to the Falls from the hotel. There was happy hour and live music and we were able to see the Falls fireworks from the patio. Charging things to the room was so simple. It was extremely comfortable and quiet as well. I can't wait to stay here again."
"After 10 days i still did not receive my bill.they charged me without sending bill and when i contacted them they said we sent it and we can not send it anymore.i told them i did not receieve but they insist we can not send bill again.one time bill ,funny.it seems ehen they send bill it will be gone from their database.zero for customer service in canada"
"Excellent location; 3 minutes drive to the Falls.
Great value for the price. Very good breakfast.
The fact that the front entrance to the reception is already locked was kind of weird. All the hotels I have visited, the front entrance is always accessible. You us the hotel room keys if you use other entrances.
Then there is a notice on the room key pouch to always secure the door with the deadbolt; keep valuable secure… This alerted me to the fact that the area may not be 100% safe.
However, this apprehension was removed, when we checked out and my wife forgot her hand bag with wallet and family passports in it. One of the house keepers came running and found us still putting our stuff in the vehicle to alert us that we forgot the bag on the table. My wife went back to pick it up. A plus for that housekeeper.
The night receptionist, however, has a cold presence. She addresses people as if she is not engaged with their presence.
Overall, the service is very good. Great value for the buck; I will recommend it to those who want to visit Niagara Falls."
"I had a wonderful stay at Sheraton Fallsview Hotel. The hotel exceeded my expectations the room was spacious, spotless, and offered stunning views of Niagara Falls.
A special thank you to Agnes at the front desk for her exceptional hospitality. We arrived quite late at around 10 PM, and she warmly welcomed us with chocolates upon check-in. She also kindly arranged a late check-out for us, which was greatly appreciated after a long day of travel.
The combination of excellent service, comfortable accommodations, and breathtaking views made our stay truly memorable. I would definitely recommend this hotel and look forward to staying here again in the future."
"The guy named Terry from the reception was nice, helpful and accommodating. We like the free breakfast. Wifi is strong and AC. The room and washroom were all clean. No bad smell even the bed. The kind housekeeping always clean the room , towels and beddings. I will definitely come back. They didn't charge me for the parking.I had good night sleeps and they gave me the chance to choose a room. Because I have senior citizens with me, the first floor that they gave me was very accessible to us."
"We had a wonderful stay at The Oakes Hotel! The view of Niagara Falls was absolutely amazing and definitely one of the highlights of our trip. Our room was spacious, comfortable, and perfect for our stay.
A special shoutout to Mohammed at the front desk! He was incredibly kind, welcoming, and gave us so much helpful information about the area. He really went above and beyond and made a great first impression.
We had a great experience and would definitely stay here again—especially for that incredible view!"
"It is a two star hotel but has the comfort of a 4 star hotel. Not much to say, we had a two-night stay and it was a really great and hassle-free two days. The heated pool area and heated pool water were great. Thanks to the staff and the owner. The location is great, everything is perfect. Sheets, duvets, towels are incredibly clean.You can get coffee in the lobby 24 hours a day. It's a great example of a team that loves its job from top to bottom."
"Everything else was great, but I'm giving the facilities a 1-star because they were so bad. I booked a room with a Canadian Falls view, and since that room type had just been renovated, the smell of new decor was incredibly strong and suffocating. I switched rooms, but it was the same problem. Hotel windows in the US are sealed shut, so there's no way to open them for ventilation; you can only rely on the air conditioning, which did absolutely nothing. For your health, I strongly advise against staying at the Hilton, at least for the next five or six years."
"This hotel is in a convenient location, but the facilities are very old. The room service quality is poor; there's no complimentary drinking water, no kettle, and breakfast has limited options."
"We booked Vittoria Hotel & Suites through Trip.com for our family trip to Niagara Falls to celebrate a Cornell University graduation — and it was a wonderful choice! I really love the Trip.com app for making the booking process so easy. The location is unbeatable, parking was convenient, and the staff were incredibly friendly and welcoming. The beds were very comfortable and the rooms were spacious — perfect for our whole family. Everything was spotlessly clean and the pricing was very reasonable for what you get. Our only small issue was that the sofa bed was missing its sheet cover, but overall it did not take away from our great experience. Highly recommend for families visiting Niagara Falls — and be sure to book through Trip.com!"
Great
137 reviews
9.1/10
1 night
From SGD 133
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8.8/10
Very Good
GGuest UserThe location was fantastic. The bath quickly warmed up, allowing me to thaw out from the cold. It was easy to get to Table Rock, Rainbow Bridge, and the fireworks display area.
NNiubotesimaxinThe room view was absolutely fantastic, offering panoramic views of Niagara from the higher floors. I highly recommend booking a high-floor room if you stay here; otherwise, it defeats the purpose. The breakfast spread was quite generous, and the service was good too.
GGuest UserWe've enjoy our stay in this resort specially our kids. We love our room, theres microwave and dining table + chairs. Staff are friendly and very welcoming. Water park is beautiful and safe theres a lot of lifeguard in every corner. Theres 2 small jacuzzi but we never try, you have to wait for your turn. Very good location, theres a-lot of nearby shops and restaurants.
VVisitor1Great location, can see fireworks at the falls from our room directly (cant see the falls) and short walking distance to Clifton hill. The luggage storage was very nice and safe, they provided a room with a lock on it.
However, the fan in our room was a bit noisy, also amenities are down in the reception, which is self served. Toothbrush, toothpaste and slippers were not provided. Also not to mention the water pressure was weak for the shower. Also found a spider on the night stand. Overall, it is what you will expect for a 3-star hotel, and the price decent given that it is near tourist attractions, except for that spider.
Sstill_zhuThe location is excellent. We booked a room with a waterfall view, and we could see the waterfall right from our room. Actually, even rooms without a direct waterfall view can still enjoy it from the hotel's elevator viewing platform, which is great. Perhaps on the day we checked in, several large tour groups arrived, making the hotel lobby chaotic. We waited a long time for the elevator. We had breakfast vouchers included with our room, but they expired before we could use them, and the restaurant front desk wouldn't refund them, nor would Ctrip. The restaurant food was delicious. However, the Starbucks downstairs had rather poor service. After buying food and drinks, I asked for a cup of hot water and they wanted to charge me for it. The front desk said it was free, but I just gave up on it. I don't know if they provide different services to different guests, but I wasn't impressed. I kicked the foot of the bed with my slippers multiple times, and it hurt like crazy. This is a significant design flaw, especially with children around, it could cause serious injury. The staff, however, were excellent. The lock on my luggage broke, and a maintenance guy found tools to fix it, which was fantastic! 👍
GGuest UserHorrible room #210. View was a window washing stage right at window. Compressor or machine of some kind ran all night. Hotel was booked solid with competitions and other Wyndham hotel guests were there due to water problems at hotel. I booked early so should have gat a decent room. Booked for 3 nights, left after 2. Felt like the worst room in the basement!! Have been numerous time with no issues at all. Ruined my birthday weekend. Maybe because we booked through you…is that possible??
GGuest UserVery clean and supportive staff they are very helpful. Very well organised & knowledgeable. The place is very tidy and easy access to the uber and metro. All the staff were very friendly and welcoming. They guided us for visiting all the attractions .
Sskyee13initailly out room keypad was out of battery but the staff was very friendly they assisted and provided us another room asap no wait
staff was very helpful and polite
perfect hotel away from tourist crowds
parking is additional 15$ onsite
rooms are clean and good
there is no smoking or bad smell in rooms
rooms with balcony have a view
view shows river amd part of falls
awesome hotel prices high on weekends otherwise better than big brands
hotel was a piece of mind
GGuest UserWhat they say about first impressions rings true here. Our room was on the second floor in a corner, and to get there, we had to walk through clouds of cigarette smoke from the many people smoking outside their rooms. And right by our door, there was a bucket of still smoldering cigarette butts.
The room was okay, but not the cleanest. There were a lot of assorted hairs on the bathroom floor, and the ceiling fan had not been cleaned for years. The only window in the room had also not been cleaned in a very long time. And it was seriously lacking in amenities. There was no coffee maker, but we did manage to borrow a kettle from the front desk. The television had no channels and only had streaming services. Luckily, some previous customer left themselves logged in to Apple TV. Wayne, if you are reading this, thanks! And the breakfast were very basic - frozen waffles or toast.
Next time we are in Niagara Falls area, we will definitely be looking elsewhere.
NNini111The hotel is across from a shopping mall, but a bit far from the falls, requiring a drive. The room was spacious and clean, with a suite featuring a double sofa, a small refrigerator, and a microwave. There were two bottles of mineral water on the bar, each costing 2.75 Canadian dollars. Parking was 20 Canadian dollars per day, and I was given a 15% discount coupon for dining and Starbucks upon check-in. I had read reviews that the hotel was double-charging, and I repeatedly confirmed with the front desk what was included in the room rate upon check-in, but was still charged upon check-out.