Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 14, 2026
leoxleoxleo
The room's furniture and decor are quite good – new, comfortable, and clean. There were no slippers (I had my own, so I didn't ask the hotel; maybe like some European hotels, you have to specifically request them, or perhaps they don't provide them at all). The bathroom was clean and new, but the towels were just so-so (clean, not dirty, but the quality wasn't great).
The female receptionist was a bit condescending and had an odd demeanor. She sent an intern to handle my check-in, but then came out to whisper with the intern when it was time to pay, insisting on charging a double city tax for a single person. The whole experience was far from ideal, even though I'd like to avoid labeling her as stingy. The male receptionist next to her, however, provided much better service and was more efficient. For travelers arriving or departing Antwerp by train, the hotel's location is excellent, just a one-minute walk to the station.
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Price per night from:PHP 5,727
Posted onDec 17, 2025
Guest User
Great location, just a two-minute walk from the train station and close to a metro station, making it very convenient for visiting the Christmas markets. The room was a bit small, and the shampoo and shower gel dispenser was broken, which was slightly inconvenient. Breakfast exceeded our expectations and was very good. Special thanks to Momo at the front desk for the friendly, funny, and welcoming service on our check-out day.
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Price per night from:PHP 5,171
Posted onAug 3, 2025
Alicebeauty
Nice room ,the space is quite big and look comfortable.
The hygiene is good! Very clean!
The breakfast place is acceptable bit the variety of food is not more. The picked food areas are not very big enough to many people to line up to pick good!
I recommend all come to have breakfast as early as you can.
Overall I sleep well in the night! Thank you!
The housekeeper is helpful. The reception desk is helpful too.
The venue is good so I can save money to go shopping center and MA go music institute. Thanks
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Price per night from:PHP 5,955
Posted onApr 18, 2026
Guest User
There's a Russian grocery store nearby, so I was able to cook and eat the food I bought there. There was no toothpaste or toothbrush, but shampoo, conditioner, and soap were provided. They had pots, pans, a colander, a grater, and a complete set of dishes. There was an induction cooktop, an electric kettle, a fridge-freezer, a microwave, and even a coffee maker. Tea and instant coffee were also included. There isn't a washing machine in the room, but it seems there's one on the floor outside. There's also a safe, and the auto-lock works with the room key card, which gives a good sense of security.
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Price per night from:PHP 3,785
Posted onSep 27, 2025
Guest User
EXCELLENT location and SUPER staff at reception. The rooms are of a good size, TV with all the channels you need, coffee & tea facility and clean bed and bathlinen - there is also nice shampoo, conditioner, soap and body lotion in the en-suite bathroom. The only two things that could make it even better are: put a fridge in the room
OR invest in an ice machine and, have the rooms cleaned before 3pm (mine was cleaned at 5 pm when i returned from a whole day’s work and had to wait) OR recruit more cleaners. By all means, I’ll return and thank you for a great stay.
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Price per night from:PHP 3,639
Posted onSep 24, 2025|Standard Double Room
Sherry1031The location of this hotel is excellent, just a short walk from the train station. I didn’t bring an adapter, but the front desk kindly lent me one. Everything was great during my stay
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Price per night from:PHP 3,475
Posted onAug 26, 2025
Guest User
Overall, it was very good, but the toilet bowls in the apartment we stayed in were an eyesaw and needed changing. So, I'm not sure how the cleaning is done for the bowls to be in that state. Gluten-free is not understood. My wife was given gluten-free bread the first day, she asked the following day, and she was told it was on the same tray with the gluten bread. This shouldn't be the case as this is a clear cross contamination in which any presence of gluten is harmful to her. This was poor costumer care.
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Price per night from:PHP 5,372
Posted onAug 11, 2025
Guest User
Wij verbleven 2 nachten in een kamertype: studio. We kwamen vroeger aan dan de voorziene check-in tijd maar werden zeer vriendelijk ontvangen. We konden ons omkleden en de bagage werd veilig bewaard aan de receptie (en nadien door een medewerker naar de kamer gebracht). Via een persoonlijke SMS werden we op de hoogte gebracht wanneer de kamer klaar was. Aangezien we toen niet meer in het hotel waren werd de code en procedure duidelijk uitgelegd om later vlot in te checken via huisnummer 115. De studio was ruim en voorzien van alles zoals voorgesteld tijdens de reservatie. Voor de rokers is er een ruime aparte 'patio'. Hier kan je rustig roken en je eigen drankje consumeren zonder de 'niet-rokers' te storen. Zowel in de kamer, kitchenette en badkamer was de hygiëne prima. Op de gang is er tevens een automaat met enkele drankjes, snoep, chips, tandenborstel,... voorzien. Dit hotel voldeed ruimschoots aan alle verwachtingen van een 3-sterren product. Het uitchecken verliep vlot en wederom hartelijk en vriendelijk. In de kamer was het geluid van de straat wel hoorbaar maar dat wisten we op voorhand gezien de ligging van het hotel (bij een volgende reservatie vragen we misschien een kamer aan de binnenzijde). Een hotelkamer in het echte centrum van de stad heeft dan weer andere geluiden. Het hotel is bijzonder gemakkelijk bereikbaar vanaf het centraal (trein)station en op 20 minuten te voet ben je in hartje Antwerpen. Bij een volgende uitstap naar Antwerpen zal onze keuze snel gemaakt zijn en kiezen we voor Arass Hôtel & Business Flats.
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Price per night from:PHP 4,368
Posted onSep 20, 2025
Guest User
A good budget hotel for one night. Could be cleaner. It's right next to the highway. The curtain is missing and in the closet instead of being fixed. There's no refrigerator or anything like that in the room. The shower and bed were fine.
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Price per night from:PHP 3,493
Posted onMay 15, 2026
Anonymous UserThe stay overall was nice, had good breakfast, and great location. The rooms were really cold and the little electric heater sadly didn’t do us much justice. Maybe not ideal for colder seasons. Also the pictures didn’t clearly show that the shower would be in the room with nothing to cover the part? The pictures pf the room we booked showed a seperate bathroom so we were confused. Not ideal for family settings but we only stayed two nights which made it more bearable.
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Price per night from:PHP 4,688