Hotels near Academy Palace, Brussels

"The room was great, very close to the attractions, clean, and the bed was comfortable. The hotel felt quite safe, and I'd recommend staying here."

"This hotel is perfectly fine for the price. The reviews saying it's scary to go there aren't very accurate. It's just a typical train station area with typical homeless people, nothing new. The room itself is well-maintained, and the staff are polite and nice. The only thing I didn't like was that the luggage room was full, and they offered to let me leave my bags in the lobby without taking responsibility. I did, and everything was fine, but it seems like for a chain hotel like this, luggage storage shouldn't be an issue."

"Fantastic! The breakfast was delicious, and the dining area was beautiful. The room was quite spacious, and a big plus was having a microwave and sparkling water machine. The only downside is that it seems to be an old building conversion, so there's a slight creaking sound when walking on the hallway floor. Overall, I highly recommend it!"

"First, the good points: The room is great. It's clean, spacious, and practical, and the bathroom, in particular, was sparkling clean, like a brand new property. The air conditioning isn't central heating; it's individually controlled in each room, and both cooling and heating work very well. I was also able to use the coin laundry. There's a communal dining-like space with a microwave, refrigerator, and tableware available. There's a supermarket just a short walk away, so you can save on food costs by buying ready-made meals. The tram station is also just a short walk from the hotel. The front desk staff were very kind. However, there were also many disappointing aspects. The ventilation fan in the shower room didn't work at all, and not being able to vent the humidity was quite inconvenient. If I left the shower room door open, the room's AC could compensate, but then the room got cold and dry, which was annoying. There was also a vending machine in the hotel, but it inexplic'ably charged 10 Euros initially. Furthermore, there was a significant discrepancy between the accommodation fee and what was stated on Trip.com. At check-in, I was charged 39 Euros for an unknown reason, and when I asked about it the next day, they said it was a city tax. I was very unhappy about not being informed of this beforehand. The street behind the hotel felt unsafe. Despite the downsides, considering the benefits, it's a relatively good hotel, and I would consider it again for my next stay."

"Although it's a bit far from the center of Brussels, it's easily accessible as it's just a few minutes from the nearest tram stop that goes through the city center. The room was very spacious and clean, and amenities like slippers and bathrobes were provided. The cleaning staff were very friendly. The guests in the lobby during my stay seemed calm and well-behaved, allowing for a quiet and restful night's sleep."

"Everything was excellent! Customer service was great and they were very friendly. The beds were so comfortable and the breakfast was one of the best I had ever tasted! The parking garage is limited and tight however we were able to fit our van. I would definitely recommend staying at this hotel!"

"Solo female traveller. Spent 3 nights in a 6 bed dorm. Lockers and good bathroom facilities. Comfy beds and great amenities. Kitchen doesnt open until 9am which I find late but closes at 11pm. Good location just outside of the main tourist area so quiet. Plenty of local shops, cafes and bars within walking distance of a few minutes and as a solo traveller felt safe 10 to 15 minutes walking to main square. Really recommend this hostel."

"I am very disappointed with my stay at this hotel, especially considering the price and its 4-star rating. When we checked in, I politely asked if it was possible to have a room on a higher floor. The receptionist responded rudely, saying, “No, you came too late. You should have come earlier.” This was surprising because we arrived at around 3:30 PM, and check-in starts at 3:00 PM. After getting to our room, we noticed there was no hair dryer, even though one was listed as an in-room amenity. I called reception and was told that one would be sent up “in a moment.” We waited for over an hour, but nothing arrived. The most frustrating issue was that the room lights kept turning off every five minutes, and the curtains would automatically close every five minutes as well. This made it extremely difficult to get anything done. We called reception again to report the problem, but the staff member struggled to understand what we were explaining. After repeating the issue several times, he simply said he would send someone to the room and then hung up. Another hour passed, and no one came to help. To experience so many problems within just the first few hours of our stay was incredibly disappointing. For the price we paid and the standards expected of a 4-star hotel, the service and maintenance fell far below expectations. I hope the hotel improves both its customer service and its response to guest issues, as this was not the experience we were expecting."

"The hotel's location is excellent, very close to the metro station, just a 2-minute walk to the entrance, and a 5-minute walk to Grand Place. The service was fantastic! We were originally supposed to check in the next day, but when we went the night before to ask if we could check in early the next morning and store our luggage, the front desk attendant was incredibly friendly. She offered to let us complete the check-in process that night and just drop off our bags the next morning, which was totally unexpected and a huge help since we were in a rush the following day. The hotel lobby is spacious and offers complimentary fruit tea. Aside from the rooms being a bit small and the facilities a bit dated, everything else was great."

"We stayed 2 nights and thank god it wasn’t any longer. As much as the bed was a very large bed and comfortable, the surrounding around was grotty. Brussels in general around here was awful. The room was pokey and small, walked into things while staying there. Forget being any bigger than slim, the bathroom was a shoe box! Your back is basically touching the wall, while facing the basin and the toilet roll holder is right in your face when you’re sitting on the toilet and your head almost touching the wall in front of you lean forward. No room for you to dry yourself in the bathroom itself unless you stand in the shower and do it. The hotel itself is beautiful, but lacks in the room which is the important part. Check in and out system is ridiculous. They’ve set up 3 ways to do so. Online via email, in person or on their check in kiosk. The issue with this, is you’re still made to go to reception! What’s the point of saying you can do it all online or at the kiosk if I still have to go to someone at reception? Remove your unnecessary online/kiosk. When checking in, I felt hostility from the staff member when I said I got an email to check in at the kiosk and I’ve already done it, so I didn’t want to waste more time doing it again. Then when I checked out via email, I got a notification to say the city charge was paid and I could leave. Thankfully for the hotel, I needed to drop my luggage and the lady still asked for my room number and said I still needed to pay for the city tax. Another example of a failed online system, just a waste of time. Then when I came back to get my luggage, I found that the tag with the same number was on multiple bags and the girl came out with 2 bags that weren’t mine and eventually had to come in and look for it myself. Apparently they used the same number but the girl gave me the wrong colour tag to my luggage tag. Again, another stupid system. Why are you not using unique numbers? Instead of relying on the same numbers but different colours?! All in all, stay somewhere else. There are nice parts of Brussels, but this area is not it and the closer you are to Brussels Nord station, you’ll feel like you’ve just entered Skid Row. I wouldn’t recommend this hotel or the area. Nice big gym for a hoteland probably the very few positives about the stay."