Hotels near Hay Street Mall, Perth

This trip to Perth, I stayed in three hotels in total, and this one for 5 days was my favorite and offered the best value for money. The room wasn't huge, but it felt spacious. The staff were very polite. Initially, I thought they only provided two bottles of water daily, but then I found a card in the bathroom stating that guests could refill water on the first floor! We just didn't notice it earlier. There are many delicious and affordable restaurants nearby, and some beautiful buildings too. Plus, the free Red Cat bus to the city center is conveniently close. I would definitely recommend this hotel to friends.

Don't use the showerhead directly, or the bathroom will turn into a pond. The service really needs improvement. They'll overcharge you if you don't check your bill. I booked two rooms for three nights through Trip.com, but they kept saying they couldn't find my reservation. On the first day, they said they couldn't find the third day's booking. On the second day, they said they only found one room's reservation. Since I booked separately, I had to reactivate my key card every day. The power in the room would cut out and come back on automatically, and the curtains would open and close suddenly, which really scared me. The room cleaning time varied each day, and they'd often forget to replenish water or take a very long time. Plus, no one answered the phone.

This place is perfect for solo travelers. You often face all sorts of issues like finding food, drinks, and entertainment when traveling alone, but everything here is taken care of. Plus, there are lots of robots, and the price is very affordable. Among all the mainstream travel agencies, this one is excellent. The service attitude is fantastic and very welcoming. It's highly recommended for a relaxing stay, whether you're a solo female traveler or traveling with friends.

The hotel's location is quite good. There's a 'Cat Bus' stop right outside, and it's not far from the Mint. You can also walk to the pier and the Swan Bells, which is perfect for exploring the city. The room was clean and tidy, making for a very comfortable stay. The front desk service was also great; they held our luggage and even emailed us when our room was ready after cleaning. Highly recommend!

The hotel is very close to the airport, and the best part is the free shuttle service, which is excellent. The rooms are average, but it's perfect for a quick layover or rest if you have early morning or late night flights. There are also many gas stations nearby, making it convenient if you're renting a car.

We had a wonderful stay at Oaks Perth Hotel, and the biggest highlight was definitely the location. It’s only about a 3-minute walk to Perth Underground Station, which connects directly to Perth Station, making it incredibly convenient to explore the city and travel to places like Fremantle and beyond. The hotel is also within walking distance of plenty of shopping, including Kmart, Woolworths, Sephora, and many other stores, so everything we needed was close by. As Muslim travellers, we also appreciated that there was a Malaysian restaurant serving halal food just a short walk away, along with several other halal dining options nearby. The room itself was comfortable, although it is a little dated. It was spacious enough for our family, and the largest room could comfortably accommodate up to six adults with one main bed and two sofa beds. The kids especially loved having their own little space in front of the TV. The pillows were very comfortable, and while our booking didn’t include housekeeping, it wasn’t an issue since we were only staying for a few days. My only suggestions for improvement would be to provide a sponge holder in the kitchenette and a little more dishwashing liquid, as only two small packets were provided. We also noticed that a few of the pots and some dishware still had stains on them, so a little more attention to the cleanliness of the kitchen utensils would make the stay even better. I didn’t manage to take many photos during our stay (just this one!), but I can say that the hotel’s listing photos are an accurate representation of the rooms. What you see is truly what you get, which we really appreciated. Overall, we really enjoyed our stay. The unbeatable location made getting around Perth so easy, and we’d definitely consider staying here again on our next visit.

We booked it to catch a complimentary shuttle bus for an early flight next morning. Only afterwards did we find out its not available on the weekend. It was also noisy during the night from revellers but it was a Friday night. Will not come again even for the great location. Also looking in part a but tired but could accept for the convenience to airport.

staff were really lovely and polite, they upgraded us to a deluxe room! its a 10min walk from the station and not fully sheltered. with a car its fine, just a little hard to find free parking. the bathroom was really bad for 4 star standards... the shower sprayed everywhere but me and the temperature fluctuated often. the bathtub was nice but the hot water wasnt really hot either, and theres no shower head. we only stayed 2 nights so it was not so bad for us.

The Quality Hotel Ambassador Perth earns high marks for its unbeatable location. Situated in the heart of the city, it offers easy access to the Perth CBD, the Swan River, and major attractions like Elizabeth Quay and Kings Park. Public transport is just steps away, and the airport is a short drive, making it ideal for both business and leisure travellers. Beyond convenience, the staff truly make the difference. From check-in to departure, every team member I met was warm, professional, and genuinely helpful. They went out of their way to offer local dining recommendations and ensure a smooth stay. It’s rare to find such consistent, sincere service. The rooms are clean, comfortable, and well-equipped for the price point. While not overly luxurious, they provide everything needed for a restful night. Complimentary Wi-Fi and on-site dining add further value. In short, if you want a centrally located hotel with a personal touch, the Quality Hotel Ambassador Perth is an excellent choice. The combination of prime location and exceptional staff makes it stand out from larger chain hotels. Highly recommended for a hassle‑free, welcoming stay in Perth.

Place is old, and somewhat outdated, and u do hear the traffic from the freeway. But, for the cost for the night, which was $120, overall, it was good value for money. When I first arrived, as it was after hours, I dealt with the caretaker, who was friendly, and also helped me get into my room, cos I was having trouble with the door lock, which was my fault! I didn't use the kitchen facilities, except the fridge, but kitchen was equipped with enough items to be able to cook a meal easily. Bathroom was good, with shower over bath, (and big size bath too), so with not having a bath at home, I soaked for ages! I was informed before arrival, that only mini soap and toilet paper was provided, so I knew to bring body wash, hair conditioner, and other toiletries. Bed was comfy, and bedroom is quite large. TV maybe a little small, but the room had a couple of cupboards, and some hangers for clothes. Place was fairly clean, keeping in mind that it is an older property. Check out was easy, and I was met by a friendly receptionist behind the desk. I would definately stay again, if the price was as good, I'd just bring some earplugs for sleep, cos of traffic noise, which is no fault of the apartments of course!