State Highway 8, Lake Tekapo, Canterbury, 7945, New ZealandView Hotel Details
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Peppers Bluewater Resort Guest Reviews
4.3/5
Very Good
302 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.2
Cleanliness4.5
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All reviews(302)
Positive reviews(285)
Reviews with photos/video(87)
Awesome stay(51)
Awesome kitchen(16)
Near shopping area(16)
Classy environment(14)
Secluded lake view(13)
Many amenities(13)
Convenient for shopping(13)
Beds were average(8)
Negative reviews(17)
Anonymous User
Two Bedroom Lake View Suite
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Good location with nearby supermarket and restaurants. Very clean apartment with nice lookout scenery and well equipped kitchen too.
Response from Property: Kia Ora, thank you for the positive feedback. we much appreciate that. we are looking forward to serving you in a near future
Guest User
One Bedroom Lake View Suite
Stayed in Nov 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Dec 16, 2024
This accommodation is located near to Lake Tekapo and Four Square grocery store. 5-7 min drive to Tekapo hot springs (star gazing).
Good amenities provided - kitchenette, dish washer, coffee maker, utensils, washing machine and wifi connection. No mirror cast available at TV - it’s connected to Sky cable TV programmes.
Unfortunately, we did not find the bed comfortable - bedroom is too small for both of us. Limited car park lots.
6/7
Response from Property: Kia Ora, thank you for your positive feedback and we do appreciate that. We are looking forward in building up our standard of service and we do apologise for the inconvenience; we hope to serve you better in the future.
Charm-
Two Bedroom Mountain View Suite
Stayed in Aug 2024
Family
12 review
4.7/5
Amazing
Posted on Oct 12, 2024
HUGE space. Thankfully the rooms were on the first level and the living room was on the second level so we did not have to lug the luggages up stairs. Only had one toilet for two rooms, wish there could be more toilets. Otherwise, everything was pretty clean. There was also a space with alpacas and lamb facing the room. Near the main lake tekapo shops. (Just across the road)
Response from Property: Dear Charmaine,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Note that our Two Bedroom Villas have two toilets and bathrooms if you keen to book in the future. I am very pleased to hear that you appreciated the location and convenience of our hotel. I trust you enjoyed your time spent in New Zealand We look forward to welcoming you again soon. Sincerely,
Andrewanson
One Bedroom Mountain View Villa
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Nice hotel, quiet environment, very satisfied .Clean room ,Heater is strong, Kitchen is well equipped
Response from Property: Thank you for the positive comments
shaycydw
Deluxe Hotel Room
Stayed in Dec 2024
Family
14 review
4.7/5
Amazing
Posted on Jan 26, 2025
Great overall. Room was huge, great facilities and very well-decorated. Very relaxing environment. Plenty of parking and located right on the highway close to attractions. Maybe because I was there on a Saturday, the front desk was jammed and wasn’t organized as some people cut the line which was not the hotel’s issue.
TeamJL
Hotel Room
Stayed in Dec 2024
Couples
4 review
4.0/5
Very Good
Posted on Jan 26, 2025
Small standard hotel room with no amenities. We asked for staff to help us microwave our food but they indicated that they can’t help if they are busy so my suggestion is to book a bedroom suite if you would like to cook. Great location though
Andrewchli88
Hotel Room
Stayed in Jun 2024
Couples
3 review
4.2/5
Very Good
Posted on Aug 1, 2024
the room was clean and the hotel also has a good location as it is close to most attractions
Response from Property: Thank you for taking the time to tell us about your experience at the Peppers Bluewater Lake Tekapo. I am very pleased to hear that you appreciated the location and convenience of our hotel. I trust you enjoyed your time spent in New Zealand We look forward to welcoming you again soon. Sincerely,
Chow Alicia
Deluxe Hotel Room
Stayed in Nov 2024
Couples
32 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The room was exceptionally clean and cozy, and the proximity to restaurants and a supermarket within walking distance was convenient. The breakfast service was delightful and delicious. Although we encountered an issue with the coffee machine on the first day, the staff promptly assisted us by offering complimentary coffee. Overall, I was pleased with my stay.
Deluxe
One Bedroom Lake View Suite
Stayed in Jun 2024
Couples
20 review
4.5/5
Great
Posted on Jul 21, 2024
Love this resort have very good 😊. Also the hotel have amazing view
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Kaiokan
Hotel Room
Stayed in Nov 2024
Solo travelers
4 review
3.5/5
Posted on Jan 29, 2025
Very small room given the price. facilities were okay just the room was too small for us.
Loklok magic moment
One Bedroom Mountain View Villa
Stayed in Sep 2024
Couples
6 review
4.2/5
Very Good
Posted on Oct 9, 2024
I had an amazing stay at Peppers, which is located so close to the lake—it's incredibly convenient! The location made it easy to explore the surrounding area. The highlight of our stay, however, was the fantastic staff. A special shout-out to Aggie Sami, who went above and beyond to assist us. We accidentally left some of our belongings at the hotel, and Aggie was kind enough to arrange delivery all the way to Queenstown for us. Their helpfulness and attention to detail really made our experience memorable. Highly recommend staying here for both the location and exceptional service!
Response from Property: Thank you for staying with us at Peppers Bluewater Resorts and for leaving a wonderful review score. I am very pleased to hear that you appreciated the location and convenience of our hotel. It feels great to know that our staff and service left a positive impression on you. We also hope your stay was comfortable, and you had easy access to everything you needed.We look forward to welcoming you again soon.Sincerely,
Guest User
Deluxe Hotel Room
Stayed in Nov 2024
Business travelers
14 review
2.0/5
Posted on Dec 19, 2024
in short, unpleasant stay. arrogant customer services and management.
Response from Property: Kia Ora, we do apologise for the inconvenience caused to you. We will make sure that we will improve on these and better serve you in the future.
Guest User
Two Bedroom Lake View Suite
Stayed in Apr 2024
Travel with friends
30 review
5.0/5
Outstanding
Posted on May 23, 2024
fantastic place to stay! we are very happy for the view, cleanness and service. it is very quiet and dark in the evening and you can just get out to have stargazing directly.
Response from Property: It is wonderful that we had you staying with us at Peppers Bluewater Resort and for leaving a wonderful review score.It is really amazing to hear of your great recent stay with us. I am very pleased that the team served you well during your time spent!A pleasure to have had you and we look forward to welcoming you again soon.
Berta
Hotel Room
Stayed in Apr 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Perfect location in lake Tekapo. Rooms are a bit small but service and breakfast options were good.
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Guest User
One Bedroom Lake View Suite
Stayed in Sep 2023
Family
19 review
4.2/5
Very Good
Posted on Nov 2, 2023
Very enjoyable stay for two nights. Complete kitchenware enables me to cook formal meals. Room overlooking to Tekapo lake brings me unforgettable beautiful scene, relaxing and joyful.
The balcony is awesome. Sitting there I can see the lake and the grass near by.
The sitting room, dinning room and the kitchen are all spacious.
The bedroom is adjacent to grassland. I woke up in the warm beam of sunshine in the morning and opened the floor-to-ceiling window. I was immediately in the nature.
This is the most favorite hotel that I and my husband feel in our trip this time.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,