No.478 Wenhua West Road, Laizhou, Shandong, 261400, ChinaSee Hotel Details
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1 night
Guest Reviews
9.5/10
Outstanding
471 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.3
Service9.5
Cleanliness9.6
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All reviews(471)
Positive reviews(463)
Reviews with photos/video(78)
Delicious breakfast(131)
Awesome amenities(80)
Classy environment(41)
Friendly front desk staff(32)
Many amenities(23)
Perfect for business trips(22)
Convenient for shopping(17)
Located downtown(11)
Negative reviews(8)
Przemekc
Business Room
Stayed in Nov 2023
Business traveler
84 review
8.0/10
Very Good
Posted on Dec 6, 2023
Nice stones on the room wall. Temperature at room 16°C.
Heating system is to noisy, can not heat the roome and sleep.
I do not recomend.
Hotel charge the payment in booking day and aditionaly charge refoundable 200 CNY deposit on check in day.
After chack out, the hotel staff keep caling me and ask pay room fee again becouse they refound payment which they hold from booking day.
Response from Property: Dear guest, our hotel has always been committed to providing a high-quality stay experience. We apologize for any inconvenience this may have caused you. Firstly, we attach great importance to your feedback and believe that we will do our best to improve the problem. At the same time, we sincerely hope that you can give us another trust and opportunity, so that we can provide you with better service. Secondly, I would like to explain to you that the payment method for your room reservation is cash at the front desk. On the day of reservation, the platform will collect the deposit for your reservation, not the room fee. After the hotel confirms your check-in, the platform will refund the deposit to you as soon as possible. Therefore, on the day of your check-in, the front desk will need to charge your room fee. Due to the limited language communication ability of the front desk staff, they did not explain it clearly to you. Later, they contacted you and caused a misunderstanding, We apologize for any inconvenience caused! Wishing you a happy life and looking forward to your visit again!
Guest User
Queen Room With Memory Foam Mattress
Stayed in Dec 2023
Business traveler
13 review
10/10
Outstanding
Posted on Jan 28, 2024
Lovely staff and hotel
Response from Property: Hello! Thank you for giving the hotel 5 points of recognition! Let the confidence of all the hotel staff increased some, next we will work harder to show the best side of the hotel to everyone, please remember to pay attention to us and recommend us to your friends! Wish you a happy life!
Timzhang
Business Room
Stayed in Nov 2023
Business traveler
12 review
10/10
Outstanding
Posted on Jan 17, 2024
nice food,good location
Response from Property: Thank you for staying at New Century Hotel. It's my pleasure to serve you. Thank you for your love of our breakfast. Your satisfaction is our driving force. We sincerely look forward to your coming again! The place where there is love is home, and the new century is your home in Laizhou. You are welcome to come home often! I wish you success in your work and all your wishes come true!
Anonymous User
Business Queen Room
Stayed in Mar 2025
Family
29 review
10/10
Outstanding
Posted on Apr 29, 2025
The service in this hotel is so warm! From the welcoming staff taking our luggage upon entering the lobby to the sweet lady at the front desk upgrading our room for free, all the warm instructions made us feel truly honored to be at home! The facilities and supplies in the room are of high quality, and the bedding is comfortable and clean! There is plenty of hot water and the shower is so comfortable! ! Must like! !
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you so much for your warm compliment! We are very happy that you can feel our dedication and are satisfied with every aspect of the service, facilities, etc.! From the moment you step into the hotel, our goal is to make you feel at home. The photos you shared are also great. We look forward to seeing you again next time. We will definitely provide you with thoughtful service so that you can continue to enjoy a comfortable and pleasant time!
Guest User
Special Room
Stayed in Jan 2025
Business traveler
1 review
10/10
Outstanding
Posted on Feb 14, 2025
The room was clean and tidy. The service was excellent. A gift bag was also given upon check-out.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments! Cleanliness of the room and quality service are our basic requirements, and the check-out gift is just a small thought. We hope you will have a wonderful experience next time you come back!
정유희
Special Room
Stayed in Jul 2024
Business traveler
1 review
10/10
Outstanding
Posted on Aug 14, 2024
I visited on a business trip. Although I was only able to use it for one day due to my schedule, it was cleaner than I expected and better. I will use it again next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Xinsheng Hotel. We are honored to host our international friends. Thank you for your high evaluation. Your praise means a lot to us. We will continue to double and optimize our service quality, give you a more perfect stay experience, and look forward to your next visit! Have a nice life! Dear guests, hello! Thank you for staying at Xinsheng Hotel. We are honored to host our international friends. Thank you for your high evaluation. Your praise means a lot to us. We will continue to double and optimize our service quality, give you a more perfect stay experience, and look forward to your next visit! Have a nice life!
Iamdagi
Business Queen Room
Stayed in Jun 2024
Traveling with friends
27 review
10/10
Outstanding
Posted on Jul 19, 2024
Hello!!! I recommend this hotel, it's a very good hotel, very clean and tidy!!!!!!!!!!!!!!!!!
Original TextTranslated by Google
Response from Property: Dear VIP, Thank you for choosing New Century Grand Hotel and for making it our pleasure to welcome foreign friends. We treat every guest as our own family. We are glad that your stay is our main motivation and look forward to seeing you again.
Guest User
Business Queen Room
Stayed in Dec 2024
Business traveler
9 review
9.5/10
Amazing
Posted on Jan 29, 2025
The room is warm, the breakfast is rich, and the location is very central. It is very uncomfortable to get dental floss stuck while eating in the restaurant on the second floor. Ask the lobby manager for dental floss and he will bring it to you later. The only thing missing is that the Apple charging cable is not provided and you have to borrow a power bank from the lobby on the first floor.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for choosing our hotel and leaving your valuable comments! We are very happy that you have recognized the environment, hygiene, service and other aspects. We have been working hard to maintain the warm room, rich breakfast and excellent location. We deeply apologize for the inconvenience caused to you by the Apple charging cable issue. We will consider optimizing the charging equipment in the future to provide more comprehensive services to you and other guests. Looking forward to seeing you again and wish you a happy New Year!
Zhuyuaner
Special Room
Stayed in Nov 2024
Business traveler
16 review
9.0/10
Great
Posted on Dec 26, 2024
This hotel is considered to be very good in Laizhou. The location is very central. It is only a ten-minute drive from the high-speed rail station. Convenient surrounding, with large shopping malls. The room is big, the bedding is new and clean. It's very comfortable to sleep. The breakfast is very rich in variety. Although it is a bit more expensive to book a room with breakfast, it is worth it. The service attitude is super good, enthusiastic, and makes guests feel at home.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for your compliment! We are very honored that you are satisfied with the hotel and will continue to work hard to improve the quality of every detail to provide you with a more comfortable accommodation experience. Thank you for your support and trust, and we look forward to seeing you again!
Frank1965
Business Queen Room
Stayed in Apr 2024
Business traveler
10 review
10/10
Outstanding
Posted on May 12, 2024
The room was very good, especially the pillows and mattress, very comfortable to sleep. The hotel also upgraded the rooms. The hotel service is very enthusiastic. From the moment you enter the hotel, there are service staff to help with luggage and guide you. The breakfast was rich and the array was large.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for your enthusiastic praise and support for Laizhou New Century Hotel! They also attached photos for us, thank you very much! We are very pleased with your thoughtful review. Your affirmation is the greatest motivation for our unremitting efforts and makes our persistence more meaningful. We will continue to improve our service quality and look forward to welcoming you again and meeting you again from afar! I wish you a happy life and everything goes well!
Anonymous User
Business Queen Room
Stayed in Apr 2024
Family
1 review
10/10
Outstanding
Posted on May 7, 2024
The hotel is located in the city center with convenient transportation. The room is elegantly decorated, clean and comfortable, with complete service facilities and soft lighting. The service attitude is very good. All requests are met and there are warm reminders, such as free fruit yogurt and foot bath service. The waiters and housekeepers are very friendly and make you feel at home. The Chinese and Western breakfasts are great value, with a wide variety of dishes and excellent cooking techniques, exceeding the five-star standard. I will book this hotel next time.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for your recognition and praise of New Century Hotel! We hope that our enthusiasm and professionalism can make you feel at home. The bedding is as soft as clouds and the facilities are complete, giving you maximum convenience. We carefully select ingredients and cook with care, just to let you taste the most authentic Laizhou flavor. A clean environment is our commitment to you. We take good care of every corner to give you the most comfortable experience. We look forward to meeting you again. New Century Hotel is willing to add wonderful memories to every journey of yours.
Guest User
Business Queen Room
Stayed in Aug 2024
Business traveler
1 review
3.5/10
Posted on Sep 10, 2024
Generally, the service is extremely poor. Printing something costs 2 yuan per sheet, which is more expensive than the market price. Someone please come and solve this problem. After adding WeChat, there was no reply for one night. This accommodation is worse than home, worse than 118, and it costs so much! ! ! I really don't understand. I can't catch up with the hotel 500 meters across the road. The new store has a good service attitude. The front desk ladies are very considerate.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! First of all, thank you very much for your stay. We are really sorry for the unpleasant stay experience you have. We would like to express our most sincere and deepest apologies to you. We attach great importance to your feedback and will take immediate improvement measures. We have also given serious criticism and negative incentives to the parties involved. We hope to get your forgiveness. We apologize again and hope you can give us a chance to make amends. We hope to regain your trust and look forward to seeing you again! I wish you happiness every day and good work!
Annibaobei0909
Special Room
Stayed in Jun 2024
Business traveler
68 review
5.5/10
Posted on Jul 15, 2024
The environment is not good, the facilities are old, the TV is too small, and the room windows are too small.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! First of all, thank you very much for choosing to stay in our hotel. We express our sincerest apologies for your dissatisfaction during your stay. Some of the special offer rooms cannot meet your needs for large space. We also have other brand new room types. You can communicate with us at any time for timely adjustment or upgrade. If we are lucky enough to receive you next time, please let us know in advance if you have any special space and location requirements. We will do our best to make your stay satisfactory. We look forward to your next visit!
Guest User
Business Queen Room
Stayed in Apr 2024
Business traveler
1 review
10/10
Outstanding
Posted on May 15, 2024
The newly renovated room has very good facilities and good hygiene. What I want to praise most is the service and breakfast. I can’t eat enough breakfast and the ingredients are fresh! In addition to being enthusiastic, the service is also very detailed. It’s great.
Original TextTranslated by Google
Response from Property: Hello dear guests! I'm really excited to see your simple yet profound praise, and your recognition of our service and breakfast. We strive to provide every guest with the most considerate and meticulous service and bring a value-for-money experience to every guest. Satisfaction only has a starting point and no end. We will leave you with beautiful memories with sincerity, sincerity, heart and love. We look forward to serving you next time and wish you all the best!
Guest User
Business Room
Stayed in Sep 2023
Traveling with friends
7 review
10/10
Outstanding
Posted on Oct 24, 2023
The front desk and lobby staff are very friendly, the room is clean and tidy, and welcome fruits are given. There is a snack street next to the hotel which is very convenient and highly recommended🤙
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your love for New Century Hotel. Every employee of the hotel is very happy and honored to receive your praise! We have always strived to bring the most comfortable and distinguished stay experience to every guest! Thank you again for your review and support, we will continue to provide you with considerate service