DoubleTree by Hilton Lafayette

Exceptional location provides easy access to amenities and attractions. Friendly, helpful staff offer quick room service and excellent dining options, ensuring a welcoming and professional experience for guests.

My family and I have visited this property frequently throughout the years. Due to this, many of the staff greet us on a first-name basis. Our experience when checking in is always professional and greeted with a smile and a cookie. As a diamond level member, we have been offered several times, room upgrades and even by request been granted room upgrades. My experience at the bar has also been great with the bartenders delivering exceptional drinks and service, even when there’s a packed house. With all of the good I have listed, I think there are some things that could defiantly be improved. The property as a whole is in need of a major update. Although we haven’t had any major issues with cleanliness, I can see that attention to detail is not a priority. If those details like ( rusted lamps and fixtures, peeling wall paper, dust on vents, dust on bed headboards, ect.) were addressed the overall aesthetics would be less of a problem. The pool area is in need of attention as well… having an attendant checking in hourly to make sure there are clean towels, and that the area is clean would go a long way. Some music would be nice as well and maybe an outside bar. The last thing we noticed is the food. Breakfast is terribly lacking, basic at best for the price. This property is in the heart of Acadiana, and no one would know that with the buffet options. Adding a shrimp sauce on side of the grits, an omelet bar, waffel’s and praline chicken tenders would level up this breakfast buffet experience. Overall we do enjoy this property and hope to see it improve. I do hope that some of the reviews and suggestions listed here do not fall on deaf ears but are addressed. Also I do love the fact that the owner is responding to everyone of these reviews.

The hotel is fine and has a nice bar and restaurant but for us the location was terrible. There was nowhere to go or eat on foot. Located between the river and a busy road. We had a drink and ate in the hotel not what we wanted. Food was good. Have to say that the staff were all amazing. Kevin at check in was helpful and the two young women at the bar and in the restaurant were helpful.