Tru by Hilton Lafayette River Ranch

Hotel has a really bad smell

Room was cleaned and the beds were comfortable. The breakfast was a lot of choice that you can eat.

Had a fantastic stay at this hotel! It was super clean. Their maintenance man, Clint, even helped me with my bags! I'd come again.

First impression wasn’t great with the staff wearing t-shirts and sweatpants. I was a little aggravated when I was promised at the beginning of the week that my two reservations could be merged only to find they couldn’t once I got there. I called ahead of time to make sure everything would be taken care of once I got there. I had to book an extra day last minute once my tournament schedule was announced. Walking into the room, I didn’t like the lack of a closet or somewhere to store my clothes for my 3 night stay. The room also wasn’t very clean. There’s mold/mildew in every corner a nook in the shower. There’s piles of dirt and dust in the corners and baseboards of the room. I also didn’t understand why the hotel has one small ice machine. I got in trouble for halfway filling my small ice chest to cool some waters because playing singles in 90+ degree weather. There were also people there for a softball tournament doing the same thing but actually filling there’s up. It was strange to me that there wouldn’t be one on every floor like every other hotel I’ve stayed at. The walls of the rooms are paper thin. Everytime someone opened their door, it sounded like they were trying to open mine. I heard EVERYTHING in the hallways. Despite the overall negative experience I will say that the staff was consistently friendly and helpful.

The room is very depressing. One bed, one office chair, and a small rolling table for your desk. If you try to pull the desk out and move the chair back, you'll hit the bed. Very small room for the Lafayette area (AKA this isn't NYC). No art on the walls. Three sad hooks that look like skis affixed to the wall. And hangers dangling from a red pipe. No closet. If you need a drawer, that's under the bed. If you may need to spend any time in your room, don't book here. Also, I went in and out of the hotel several times (to avoid being in the room) and was not greeted, welcomed, or thanked for my stay except when I checked in. One staff member looked me dead in my face from behind the front circle (not a desk) and said nothing. There is absolutely no warmth in this hotel. Not in the room. Not from the staff. Nothing.