Dhawa Yura Kyoto Reviews

Response from Property: Dear Matthew,Warmest greetings from Dhawa Yura Kyoto. Thank you so much for your generous rating and for sharing your experience. We're truly glad to hear that you felt at ease during your stay and enjoyed the vibrant surroundings of our neighborhood. It was a pleasure having you with us, and we can’t wait to welcome you back for another enjoyable visit filled with comfort and discovery.Best Regards,Dhawa Yura Kyoto

Response from Property: Dear Sha,We are thrilled to read your positive review and are delighted to learn that you enjoyed your stay with us, particularly appreciating the contemporary design of our rooms and the convenience of our location near the Sancho station lift. We're pleased that you found our beds comfortable and that the provision of pyjamas added to your comfort. It's wonderful to hear that you availed of our bike rental service and found it reasonably priced to explore the historical attractions around. We aim to provide top-notch services to our guests and it's always encouraging to hear positive feedback. Your compliments have been shared with the entire team. We look forward to having the pleasure of hosting you again in the near future, and once more offering you the best of our services.Best Regards,Dhawa Yura Kyoto

Response from Property: Dear Valued Guest,Thank you for your fantastic review! We’re delighted to hear that our convenient location and friendly team made your stay enjoyable. It’s wonderful that the room upgrade to a king bed met your expectations and that you made the most of the nearby shopping district and local dining options.We’re also glad the Family Mart across the hotel came in handy during your visit. Your kind words truly inspire us, and we’ll make sure to share your feedback with the team.Your recommendation means the world to us, and we can’t wait to welcome you back for another memorable stay in Kyoto!Best Regards,Dhawa Yura Kyoto

Response from Property: Dear Valued Guest,Thank you for sharing your thoughts with us. We're so happy our location made it easy for you to explore the city!We’re sorry to hear that the room setup and cleanliness didn’t meet your expectations. Please know we’re taking your feedback seriously and will address this with our team.We’d truly love to welcome you back and give you a stay that’s comfortable from start to finish.Best Regards,Dhawa Yura Kyoto

Response from Property: Dear Sonia,Thank you so much for sharing your lovely impressions of your stay. We’re delighted that the atmosphere and design of our hotel resonated with you. It’s always our goal to reflect the spirit of Kyoto in a fresh, contemporary way while ensuring every space feels warm and welcoming.We're also glad that our location allowed you to enjoy some of your favorite activities, from browsing the nearby shops to soaking in the peaceful energy along the riverside. It’s always rewarding to hear how our surroundings complement our guests’ experiences.We truly hope to have the pleasure of welcoming you back on your next visit to Kyoto.Best Regards,Dhawa Yura Kyoto

Response from Property: Dear Guest User,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that your stay with us was a great one. We strive to deliver a seamless hotel experience and to hear that we have made this possible for you truly makes our day. We appreciate your feedback and look forward to hosting your stay once again in the future.Best Regards,Dhawa Yura Kyoto

Response from Property: Dear C,Thank you for sharing your positive experience at our hotel. We are thrilled to hear that you enjoyed the convenience of our location, close to many wonderful amenities such as restaurants, shopping centers, and a beautiful park. We strive to make our guests' stay as enjoyable and convenient as possible, and we are glad that your experience reflected this. It would be our pleasure to welcome you back in the future, and we hope you will consider our hotel your home away from home whenever your travels bring you back to this area.Best Regards,Dhawa Yura Kyoto

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback! It's great to hear that you appreciated our convenient location with plenty of local dining options in proximity and scenic spots within a walkable distance. Additionally, we're glad to know that you found our front desk staff amicable. However, we deeply regret to hear that the room size was not up to your expectations, and we do have a variety of room types, and on your next visit, we would be more than happy to assist you in finding a room that better suits your needs. We also apologize for the inconvenience you experienced in regard to the additional blanket, and assure you that we are actively addressing this issue to ensure better communication and responsiveness amongst our staff. In regard to your comments about the wardrobe space, we take note of your suggestion and will discuss this matter with our management team in order to find potential improvements. We also appreciate your input regarding our breakfast buffet. We constantly strive to offer a diverse and rotating menu that caters to our guests' palates, and your feedback is very valuable in helping us refine our offerings. Again, thank you for your constructive feedback, and we look forward to welcoming you back and offer you a more satisfactory experience.Best Regards,Dhawa Yura Kyoto

Response from Property: Dear M Kam,Thank you for your feedback. We appreciate hearing about your experience and are pleased to know that you found our services commendable, particularly noting our proactive bartenders and receptionists, and we're thrilled to learn that you would recommend us to your friends. We understand your concern regarding the spa and hot spring hours, and while these hours are set to ensure the best possible maintenance and hygiene for all our guests, we always strive for convenience and flexibility. Your feedback has been noted, and we are considering all possibilities to extend the operating hours without compromising the quality of service. Once again, thank you for choosing our hotel, and we hope to serve you again in the future, ensuring an even more satisfying and enjoyable stay.Best Regards,Dhawa Yura Kyoto

Response from Property: Dear Nick,Thank you for taking the time to share your thoughts about your recent stay. We are pleased to hear that our hotel's location provided convenient accessibility to local amenities and that you enjoyed the nearby English pub. We strive to create a welcoming and comfortable atmosphere for our guests, so we appreciate your feedback regarding the warmth of our staff. We want every guest to feel valued and cared for, so we will certainly address this concern and work on improving in this area. We hope that this doesn't deter you from choosing to stay with us again in the future. We would be delighted to host you again and provide the perfect stay that you deserve.Best Regards,Dhawa Yura Kyoto

Response from Property: Dear Valued Guest,Thank you for leaving a positive review about your stay with us. It's wonderful to hear that you found our hotel to be cosy and appreciated our convenient location right next to the train station. We're so delighted to hear you plan on returning and look forward to making your next visit just as memorable. We can't wait to welcome you back.Best Regards,Dhawa Yura Kyoto

Response from Property: Warm greetings from Dhawa Yura Kyoto, and thank you very much for taking your time for your survey about your stay in Dhawa Yura Kyoto.All of feedback from our guests are very valuable, and your survey result at your recent stay will be shared with our management team and each department.Should you have any chances again to visit Kyoto, we all hope to welcome you back again.Thank youWith best regards,Dhawa Yura Kyoto/Guest Service Team

Response from Property: Dear Guest User,Thank you for taking the time to share your positive experience at our hotel. Pleased to hear that you found our service commendable and location convenient to all the local attractions. Going forward, we strive to ensure that all our guests experiences are as enjoyable as yours. Your feedback is instrumental in helping us achieve this. It is our hope that you will give us the opportunity to serve you once again. We look forward to welcoming you back.Best Regards,Dhawa Yura Kyoto

Response from Property: Thank you very much for staying with us at Dhawa Yura Kyoto and taking the time to share your thoughts on your stay with us. We are very glad that you gave us great score for your stay experience in our hotel. Should you have any chances to come back to Kyoto again, we all hope that we are able to welcome you back here, at Dhawa Yura Kyoto. With best regards,