Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.6
Service9.4
Cleanliness9.8
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All reviews(49)
Positive reviews(48)
Reviews with photos/video(20)
Awesome rooms(17)
Awesome stay(15)
Relaxing hot springs(15)
Clean and tidy(11)
Large rooms(7)
Great location(7)
Convenient location(5)
Negative reviews(1)
Louise
Modern Japanese Style Double Room with Shared Hot Spring Access
Stayed in Mar 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 29, 2025
A really cosy hotel - most of the time I used Onsen by myself. Attention to detail is second to none! Great experience!
Lim family
Modern Japanese Style Twin Room with Shared Hot Spring Access
Stayed in Jul 2023
Family
7 review
8.0/10
Very Good
Posted on Aug 18, 2023
It’s a bit hard to get to the hotel from bus terminal if u have luggage with u as it’s a downslope to get to the hotel. There’s also isn’t any lift in the hotel so we have to carry our luggage up to the second floor. We realised when we checked out that there’s actually locker for the luggage at the ground floor. There’s only one type of water in their public onsen which is kind of disappointing as we have high expectations since it is an onsen town. The onsen water however is good. We do feel some difference before and after onsen. There’s also free coffee & hot chocolate drinks right outside the onsen area. It would be better if there’s ice water in the onsen area as the water can get very hot & especially when there’s no cold tub there. The room however is spacious with comfortable bed. There’s also a foot bath located at the ground floor of the hotel right beside the breakfast area.
gwen
Twin Room with Mini Kitchen and Private Hot Spring
Stayed in Sep 2023
Family
12 review
9.5/10
Amazing
Posted on Dec 9, 2023
Really spacious room & in room onsen was the best. Location was 5 mins away from the main walking street & anyone staying there MUST try a yakitori restaurant just beside the hotel. A gem in a hole.
yc78
Modern Japanese Style Double Room with Shared Hot Spring Access
Stayed in Mar 2023
Other
20 review
10/10
Outstanding
Posted on Apr 19, 2023
Close to bus terminal, walking distance to central area, great room
Joseph Eng
Modern Japanese Style Twin Room with Shared Hot Spring Access
Stayed in Oct 2022
Solo traveler
23 review
10/10
Outstanding
Posted on Nov 25, 2022
I thought breakfast would be better
Wangwangwangwangwangwangwang
Modern Japanese Style Twin Room with Shared Hot Spring Access
Stayed in Dec 2022
Traveling with friends
12 review
10/10
Outstanding
Posted on Feb 26, 2023
magnificent
Hazel_W
Modern Japanese Style Twin Room with Shared Hot Spring Access
Stayed in Apr 2025
Family
6 review
10/10
Outstanding
Posted on May 27, 2025
The location is about five or six minutes away from the station and two or three minutes away from Yubatake. The hotel provides free breakfast and yukata. The yukata is very beautiful. The hotel hot spring is also very comfortable. The POLA toiletries set is used.
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Guest User
Modern Japanese Style Double Room with Shared Hot Spring Access
Stayed in Feb 2025
Couple
1 review
9.5/10
Amazing
Posted on Mar 24, 2025
It is a compact inn. We were able to relax on the sofa in the room with takeaway meals. The lounge at night had a great atmosphere. The bartender will help you choose a recommended drink. I ordered a local gin soda made from konnyaku yam. Breakfast was free and a light buffet. The bath is not large, so be careful only when it is crowded.
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Ruby.rubies
Modern Japanese Style Double Room with Shared Hot Spring Access
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Mar 9, 2025
Clean and tidy, comfortable to stay at
Fashionable decoration, you don't want to leave😆
After soaking in the hot spring, you can have a good workout. It's perfect for a vacation
Slow down and enjoy the next vacation
I will stay there for a few more nights if I have the chance
Original TextTranslated by Google
Monkey-Horse
Modern Japanese Style Double Room with Shared Hot Spring Access
Stayed in Dec 2024
Couple
9 review
10/10
Outstanding
Posted on Feb 8, 2025
Never tried to soak your feet in the lobby atrium looking at the snowy scenery, very enjoyable ~
The first time I came to Kusatsu, I didn't expect it to snow and was covered by some snow. The snow turned into a big circle to find the entrance. haha
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Supakit
Modern Japanese Style Twin Room with Shared Hot Spring Access
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Apr 19, 2025
Very good hotel, clean onsen
Food is ok
Original TextTranslated by Google
C_97
4-Bed Room
Stayed in Oct 2024
Family
5 review
10/10
Outstanding
Posted on Nov 6, 2024
Very nice and clean hotel! The hot spring is very comfortable, the overall environment is comfortable, and the room is very spacious.
A simple breakfast is provided. You can find a seat by yourself in the open space of the hotel. It is simple and delicious~
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Guest User
Modern Japanese Style Twin Room with Shared Hot Spring Access
Stayed in Mar 2025
Couple
1 review
9.0/10
Great
Posted on Apr 19, 2025
The service from the staff, the amenities, the yukata, the cleanliness of the building, the interior, etc. were all excellent, and I felt it was worth the price. I used it to celebrate my birthday, and they also prepared a cake for me, which was very helpful. I would like to use it again when I visit Kusatsu, but I was still bothered by the sound of footsteps in the hallway.
Original TextTranslated by Google
ทวีศักดิ์ แซ่พัน
Modern Japanese Style Twin Room with Shared Hot Spring Access
Stayed in Oct 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Nov 16, 2024
Everything is good, not far from the hot springs.
Original TextTranslated by Google
とりどし
Modern Japanese Style Double Room with Shared Hot Spring Access
Stayed in Jan 2025
Couple
6 review
10/10
Outstanding
Posted on Feb 18, 2025
The room and the bathroom were very clean! There is a refrigerator, kettle, and microwave in the room, so you can have a drink in the evening.