To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.2
Service4.5
Cleanliness3.4
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All reviews(11)
Positive reviews(9)
Reviews with photos/video(3)
Negative reviews(2)
Guest User
Japanese Style 6-8 Tatami Mat
Stayed in Jul 2024
Couples
1 review
4.2/5
Very Good
Posted on Sep 8, 2024
The staff is very earnest and helped with the luggage and all. They just recently renovated their room with brand new air con unit and new smart lighting with remote and while the exterior may not look dashing, it is very clean and comfortable inside the room. The shared bathroom is clean and often empty as well as they have a few of them.
anjiera
Japanese Style 6-8 Tatami Mat
Stayed in Nov 2023
Couples
2 review
2.0/5
Posted on Jan 1, 2024
We called the hotel before booking the hotel to make sure parking was available but the receptionist who answered was very rude and transferred our call to someone else without forwarding our enquiry. The hotel was not clean and it didn't seem like they had any staff who goes around and check every now and then. No toilet or shower in the room. The handwash basin in the room was also not working so we had to go wash in the public areas where the water was freezing. The price of the hotel upon booking was also too high and did not meet our expectations. The only good points were extra duvets and futon and the location was in the center close to shops.
Guest User
Japanese Style 6-8 Tatami Mat
Stayed in Oct 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Nov 12, 2024
It is located about a 3-minute walk from Kusatsu Bus Terminal, so it is very accessible.
The facilities are quite old and it is hard to say that they are clean, but it is a good value accommodation where you can enjoy a tatami room, kotatsu, and hot spring for around 50,000 won per person.
The staff were all very kind. I had a good stay!
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Karuizawa
Japanese Style 6-8 Tatami Mat
Stayed in Jul 2024
Business travelers
36 review
2.0/5
Posted on Aug 29, 2024
It's been a long time. I've really stayed at many ryokans and hotels, but this one is really really old.
The bathroom and washroom are outside and shared.
Seriously, if possible, pay more and go to a good place.
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Guest User
Japanese Style 6-8 Tatami Mat
Stayed in Sep 2023
Couples
14 review
4.5/5
Great
Posted on Oct 2, 2023
The hotel is located right next to the bus terminal to take us to Kusatsu. Very nice home. We slept on futon beds that we prepared ourselves.
Shared bathroom and toilet.
No hot water at the taps but the onsen replaces them 😋
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Guest User
Japanese Style 6-8 Tatami Mat
Stayed in Apr 2024
Solo travelers
11 review
3.5/5
Posted on May 19, 2024
An average B&B but very comfortable to stay in
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Guest User
Japanese Style 6-8 Tatami Mat
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The owner was very kind and helpful, so it was very comfortable.