BAI TAO HOTEL

Service Quality: Front desk staff are praised for being friendly, attentive, and helpful, with some mentioning multilingual support.(based on 221 reviews)

Again, it's a cute little hotel, exactly likey last review said. No changes in that regard. However, this time we were given a room with a hallway view (an outside window looking into the wall of the building about a meter away from the hotel's). I went to complain to the reception, but the receptionist had difficulty understanding what my complaint was (as the room did have a window). After asking for a room with an actual window out into the street, she said that that room needs an upgrade (despite our previous room from 3 days ago not needing it). And after a few back and forth she decided "to give me the upgrade for free". The new room was exactly the same as the previous one, except that the window opened into the street, so I'm having difficulty understanding why this was a 10min process... The room was modern yet again, very clean, the cleaning staff was beyond polite, however, I must note that this room had a vending machine for sex-related items, which may not be the most ideal thing if you're coming for a family stay (so maybe ask beforehand at the reception if there's that in your room). The breakfast has a large selection, and is good (the only note is that the drink choices should be better and not so artificial).

Good hotel